Matters Plumbing

Cindy S.

Highly recommend Matters. Had a major leak that caused chaos upstairs and down. Mike was at my house within a half hours and fixed the problem.

JENNY J.

Drew was my savior!! After inheriting an old house I had lots of problems, He was so cheerful and patient with working through everything that I needed help with. He quoted me a very low and fair price. Many other problems arose throughout the fixing process, and it was not a problem for Drew! I felt like he put in a lot of extra work, and did not even charge me for it. He was really good with communication throughout the process. He had an excellent cheery personality which really was lovely to work with. I highly recommend this company!

Josh H.

Matters Plumbing ghosts me when looking for a written quote.

I'm looking for a written quote for a simple job to submit as part of an insurance claim.

The first time I called, the receptionist took my contact info and promised to pass it along to the plumber.

After hearing nothing, I called back the next week. The same thing happened; however, I did receive a call the next day from Drew. He provided a verbal quote and promised to later send a written quote.

Another week goes by, and I don't have a written quote, so I call Matters for the 3rd time. Like before, my name and contact info are recorded to pass along.

Week 4...still nothing. I call again. Same old, same old. I'm looking for another plumber.

Christy S.

I just purchased my house 2 months ago and I am also new to St. Mary's county. My water was lukewarm for 2 days until I had enough. Luckily the sellers purchased a home warranty for me and boy did we need it now! The warranty company reached out to Matter's Plumbing and I spoke with the owner Mike Matters. He personally came to my home and diagnosed the gas water heater. It was 17 years (way past its life expectancy) so he gave me the option of fixing certain parts or replacing the aging machine. I didn't want to keep replacing parts so I opted for replacing the water heater. After my home warranty company accepted their estimate Matter's Plumbing delivered, installed the new water heater and discarded the old one (cleaned up as well) THE SAME DAY!!!! I was happy I was available. So I would absolutely recommend them to my friends and family.

Richard R.

We recently hired Matters Plumbing for a kitchen leak in a rental property, between the sink and refrigerator. Without checking the refrigerator the technician decided that the leak was coming from the sink cold water line and spliced a new section of pipe into it. This cost me $450 and did not solve the problem. On a subsequent visit he checked the refrigerator ice maker supply line and noted the leak. I replaced the line myself.
Shortly after, the tenant called and stated that the dishwasher was no longer working. I hired an appliance repairman to troubleshoot. He informed me that the plumber had failed to reopen the dishwasher water valve after servicing. That service call cost $233. So now I've wasted $683 total and fixed the issue myself. In the future I'll hire a plumber with better diagnostic skills and enough initiative to fully investigate the issue prior to splicing and compromising the existing pipe structure.
Matters Plumbing has failed to respond to repeated emails and phone messages. Beware folks.

Jean H.

Mr. Matters came to inspect a Gas Hotwater Heater in a home that my client was purchasing. He turned on the gas and lit the pilot and we had hot water almost immediately. Thank you so much for the quick turn time.

Nancy M.

Update on the plumbing situation! Well it's fixed and if you need a reliable plumber, call Matter's Plumbing. I had to call 4 plumbers to find one that would come out before next week. He came right away, in about one hour. Seems our pipes were never done right in the first place. Who builds a sewer pipe draining uphill? Even a moron knows that water drains downhill! Mike Matters actually had to raise the pipe up in order to get it to drain correctly. I can actually flush my toilet tonight and take a shower in the morning. I took my shower at someone else's house today! Thank you to Mike Matters of Matter's Plumbing! You saved the day! By the way, I have had three plumbers tell me the same thing before, but I just couldn't afford to get it fixed. 1-410-205-9358.

Erika W.

I have used them twice. The first time I had an outside faucet and on in my garage that needed replaced. This was due to them leaking when turned on a hose attached. They were able to locate the issue and areas needed within the structure of my home. They had due pipe work due to the issue. They did an amazing job! They were super nice, professional, and knew exactly what needed to be done. Clean-up was perfect too.
The second time I needed a toilet replaced due to one that was fixed prior (not be them) was leaking again. Although I had a spare one in a box, I never opened it till the tech came. It was broken... But they made my day... probably year. Even though it started to snow, he went out and got me a new toilet and installed it, all in the same day and in not so good weather. The tech was prompt, professional, cleaned-up amazingly and super nice.
I will continue to use Matter's Plumbing in the future whenever a need arises for it. They are wonderful company to do business with in these types of issues.

Anne H.

Fast response for a clogged kitchen sink on a Friday afternoon. Took about 45 Minutes & charged me $350. I didn't ask for a price upfront. Guys were really friendly and efficient. Price seemed high but they got the job done well. PS Don't put vegetables roots in your garage disposal.

Jim C.

Matters provided timely and professional service plus provided a military and senior citizen discount.