Master Rooter Plumbing

Sarah A.

Great service! I just moved into a new condo (new to me) and the water heater seemed like it might be running poorly so I got on Home Adviser and Master Rooter called me right away, they were courteous and flexible and offered a free quote which was huge for me. It turns out my water heater is functioning just fine but also runs my furnace so it will run more often than they typical water heater. The tech explained everything to me and helped me understand how to adjust it if needed. Glad to have saved money on replacing one and even more so to have saved money having a free estimate whereas other companies would have charged upwards of $80 to just come out. Super friendly staff, quick service. I will use them again and do recommend.

Ashley H.

Friendly, professional service. They came out same day, called before they showed up and were ahead of schedule. Justin did a great job. He was very nice, efficient, and put everything back in place before he left. All of this for a very reasonable price. Far better than other emergency rooters I have used.

Bill H.

Master Rooter came to my house to solve the kitchen sink and washing machine drain blockage. Snaking the drain did the trick and the service man was out the door at a very reasonable rate. What was nice was that there was no game playing by the service man to sell unnecessary additional services. I appreciate their honesty.

Douglas C.

Do Not use this company. I had a leaking outdoor faucet that need to be repaired. Had this company out last fall to look at the problem. The plumber that came out capped the leaking faucet and told us to wait until next spring (2016) and call them back and the would replace the faucet. At the time the plumber estimated the cost would be $350.00 to do the repairs.

So I called Master Rooter Plumbing back out a few weeks ago and now I was quoted for same job $500.00. The plumber that came out quoted a addition fee of $100 would be required to go into a crawl space under the house to do the work plus $400 standard fee for a total of $500,

Master Rooter is way over priced, I was able to get the repairs done by a master plumber for $250 which is reasonable. Before calling Master Rooter Plumbing call other plumbers and get a second estimate. Thumbtack is a good resource for me finding another plumber.

Debra C.

they came out to give us a quote. Luckily that was free of charge. Jason seemed nice and knowledgable, however, $600 to install a sink and faucet? Home Depot gave us a quote of $266.

John C.

This company is fantastic. I highly recommend them to anybody needing work done. We had our upstairs washer leak 2 weeks ago on a Sunday. They responded within 2 hours of our call, Kevin was great and explained what was needed next and called Deep Water Restoration. Yesterday our sump pump was having issues and Master Rooter had somebody here within 3 hours of calling. Aaron was informative and within an hour and picked up and replaced our pump.

Kaiti F.

I knew this was going to be a pricier project than it might have been otherwise (fix a very leaky faucet) - it's an older house, and the faucets are probably original. They were able to send someone out the next afternoon to do an estimate, and Frank was friendly, polite, and honest about exactly why the estimate came in at the price it did. It was not the highest estimate we'd gotten, and he also gave us a small price break for going ahead and doing it the same day. He did a great job, and also checked around the house for any other impending plumbing crises, and even corrected a water heater vent that was a little off, at no extra charge. We'd absolutely call them again.

Lance D.

Had a plumber out recently to fix a gas fireplace floor control valve. He told us it was going to be a half-day job and that it would cost us between $2,000 - $3,000 (Higher math tells us that the part is $275 and his billable rate is $681.25/hr). Last time I checked, the qualifications for being a plumber is not 8 years of a higher education and another 6-7 years of residency. The The Gas Connection fixed the valve for $400. Thanks, Gas Connection. We all appreciate an ethical business. I hope this plumber and the aforementioned company he represents is not taking advantage of less fortunate people. Still had to pay this guy a $35 service call charge. I would have paid more to expedite his departure from our home.

Erin K.

Kevin came out the same day we called when we had a plumbing issue. He was knowledgeable and professional. The cost was affordable and the work was done well. We will certainly be using this company in the future.

Nicole T.

I've had two experiences with Master Rooter- both very positive.
For the first, Aaron came out to give me an estimate on a large re-plumbing project. He was very professional, offered expert advice on how to fix my problem, and even did a small repair for no charge while he was here. The price he gave me came in below what I'm seeing from the competition.

So, when my sewer backed up in the basement, we immediately called Master Rooter and Frank was able to get to our house in about 45 minutes. He was quick to correct the problem, and offered us advice for how to avoid it in the future. He was so helpful and friendly. Best of all, the Saturday visit didn't cost us any extra!

I'll definitely call these guys again.