Master Rooter

Jonathan W.

Prompt and professional. I had a main water line leak that they quickly assessed to be a city issue. The tech called the city and got that service set up to occur within the hour.

I would use this company for plumbing service again.

Amy L.

Sammy did a great job all the way through. Educational, patient, friendly, honest and down to earth. We received 3 quotes and felt Master Rooter was a safe and affordable choice for the looming slab leak that occurred. After rerouting the leak, Sammy also replaced the pressure regulator valve. He did a one man job that took about 8 hours and cleaned everything up.

The only thing we weren't fond of was the third party drywall repair quote. I had a meeting that I made known but it didn't stop the ""cheap cars salesman"" tactics. It seemed he was just going to check for foundation leaks but since there were none, he pushed for other work. I'd suggest being more informative before having the third party company enter someone's home. It lessons the value of the hard work Master Rooter incorporates.

Dennis B.

To anyone who is thinking of using Master Rooter. On five occasions the owner Jason promised to fix my blockage and return $2,200 of $2,500 that he overcharged me. After calling Jason six times and talking to his staff he never returned a phone call never kept his word and never did anything to fix my plumbing. Furthermore Parker and Sons fixed the problem for $3,900 and I've had no problems since. And in writing, Parker and Sons said that Master Rooter did work that was never necessary. They flooded my laundry room, they cut off my alarm system and they disconnected my washer and dryer and then took three months to fix it. If you want to deal with a company that lies and cheats, in my opinion, use Master Rooter. My name is Dennis, thank you.

Daniel B.

I had a pin hole copper line \water leak on the plumbing off the new water heater. Water heater was drained before plumber arrived with the main water off. Master Rooter responded well through Angi on the same day. The job was simple, to replace 18 inches of original copper with new copper with easy cut points and full access.

Because I purchased the parts after their epic fail, they cost me $85 dollars from Lowe's and that included one tool the plumber would not need to purchase.

Here is the story: Plumber showed up exactly when they should have, responsiveness was excellent.

I showed him the 18 inches of plumbing to be replaced and he immediately went into an upsell to modify how my water heaters (2 of them) sat on the platform. Then he tried to tell me the new water heater was leaking because it had water in the pan. Ie... he was here to fix a leak that made everything wet. When the water was on the spray coming from the pipe was apparent. Any water in the closet was due to that.

After I told him he was not going to re architect my entire water closet, he said he needed to make a call to the office. Then when done he proceeded to tell me that it would be $850.00 to replace the 18 inches of copper.

I sent him packing...... I went to Lowe's and had this fixed in 45 minutes including cleanup. As of this morning the pipe isn't leaking and there is no water present in the closet.

I hate a business that try's to take advantage of people. This company is horrible and I don't recommend them to anyone. I am older and they tried to pray on the elderly.

SAD, WRONG, and This is a warning to be careful of this business.

R C.

Jason, Donny, Alex, Ryan, Chris, Forrest--they're all awesome. We have hired them for three major projects on two properties and they always do an excellent job. I highly recommend.

Ronda H.

Company is a complete rip off. Company charged me $190 to unclog a toilet a toilet which they didn't even unclog. Tried to come back and say it would be an additional $300 to remove the toilet and try again. They advertised a $39 price. Which is the only reason I contacted them in the first place.

James W.

Best plumber's in town. They came quick and did amazing job. Price was reasonable compared to the quotes I received from the other companies.

Jori L.

So many options for plumbing companies and this is by far the best one. I will never go to anyone else ever again. DONNY AND RYAN ARE ABSOLUTELY AMAZING! They have helped my family so much and I couldn't thank them enough. We have a huge plumbing problem and they have made everything easy from day one. Answering our questions at any time of the day and making this entire process easier to understand. I couldn't ask for a better team than them. I would highly recommend this company over all others.

B C.

Had a clogged kitchen sink for weeks and the owner(s) wouldn't address the situation and finally said you call a plumber. Well didn't take me long to call Master Rooter. They were here same day. Bobby the service technician was awesome. So personable, respectful and knowledgeable. He's definitely a KEEPER. I can't rave enough. One of the best contacts we've ever made. Thank you Lord for guiding me to call them.

Trevor And Shelley T.

We were very pleased with Master Rooter! From their quick response time, professionalism, and constant communication, Alex, Tim, Ryan, and the rest of the crew were wonderful to work with. They made a bad situation (the whole house needing repiping) manageable and much less stressful than it could have been. We will definitely be using them again and will also be referring them to my real estate clients.