Marv's Plumbing

Chuck M.

After installing a new kitchen sink, I called Marv's to plumb all the drains in. He arrived ahead of schedule and was done in an hour. He did a great job, was personable and a good representative for his company. Would recommend them for home repairs and I will definitely use them the next time the need arises. At $230.00, this less than half the lowest of 5 quotes from another local plumber.

Guy T.

Tech showed up to clear a sewage line. Cleared it but problem wasn't solved. Second tech arrived and discovered home has two sewage lines. My issue with Marv's is that I had a question re: my invoice and was told I'd receive a call back. No call. Statement arrived and I called with my question. I was told I'd get a call back. No call. Another statement arrived and I called back. Again told I'd receive a call back. No call. This week (4 months after my initial all) I received another statement with a collection threat and finance charges applied. Dave finally responded via email but no one has bothered to pick up the phone or engage in an adult conversation. Buyer beware.

Sherri B.

On Friday the water heater at Promise burst. I called Marv's and within 2 hours you had someone out to look at it and a water heater in place. I realize your busy schedule and so appreciate you moving so quickly for us.

Thank you so much.
Sherri Benedict

Jerry S.

I had a clogged sewer line at my rental home. So I called around and got Marv's to come out the same day. They spent a few hours on it and the bill was pretty reasonable. Other companies I have used want to charge you 500. for a new kitchen faucet. That is just wrong. Marv's is honest and hard - working guys. They deserve to get paid a fair price for a tough job. I would recommend them for sure.

Lisa H.

After I had purchased a big bath tub, I was always running out of hot water. When I called Marvs, Dave really worked around my work schedule to help
and to advise me what kind of water heater I would need. I was in the middle of renovating my laundry room with a new floor etc., so I had other things going on as well. All the guys at Marvs were punctual and professional and really worked well around my little dog and the renovating. I can't say enough nice things about these guys. Thank you so much Dave, Jason, Jacob and Matt!!!!!!

Mitch N.

Like many others have noted, feel taken advantage by this company.

After arriving at our home and looking at our problem, was told he did not have the materials needed to fix the problem. I would have to pay for him to pick materials up and return. Decided not to go that way and when asked about cost, was told he could not provide and I would be billed later. The person was at our house just less than an hour.

When I received the bill later in the mail was billed for two hours, when I questioned was told that was his ""travel time"" even though I am only 15 minutes from the center of the City. Never was told that there was a $100 travel time fee that would be added to my bill. $200 for something they could not fix - watch out for these guys!!!

Jean F.

I had work done by Marv's Plumbing and they were able to come out the next day even though there was no rush.

I was told on the phone that I'd be able to get an estimate of the work I wanted done once the technician arrived, but when he did, he said he didn't do the billing and that Dave did, so he couldn't give me an estimate. I asked him how long it would take and he said and hour or so. Based on reviews, I estimated the cost myself at $90 an hour plus parts, and told him to go ahead. They did charge $90 per hour.

He was at our home for less than 2.25 hours (closer to 2). However, when I received the bill, I was charged for 3.25 hours.

I called:
3/3/15 - Spoke to Dave who said he'd look into it and get back to me
3/6/15 - Left a message as I hadn't heard anything
[called a couple times in between, but kept getting the answering machine and didn't leave more messages]
3/13/15 - After a flurry of calls to and from Dave and Michelle, I was finally informed that they charge time for the drive time and they accidentally charged me an extra half-hour. I let them know the technician got lost and called me for directions on the way here and they knocked the bill down by another 15 minutes for that time.

The work seems decent, but the billing and customer service is unacceptable and I will not be using their services again.

Local R.

I called them because I wanted to support local. They charged 85.00 just to come out and if they needed to snake it was another 85.00. He was here for 1 hour and 20 minutes. 30 minutes was talking to husband. I went to go pay him and they told us they would bill us. That was weird to me, considering I have used RotoRooter and another company before and we paid at the time of service.
I got my bill and the guy charged us 2 hours, and then charged us for new hoses and other odds and ends. He never told us that. We just put new hoses on and had extras in our garage.
I was upset at the bill. He ripped us off by replacing items that did not need replacing.
I called and had to tell them that we never authorized new hoses and other stuff and charging us 2 hours for work, when it only took 40 minutes of real labor. Our bill was over 300.00 just to snake a toilet!
I would have given them 0 stars if they had not adjusted the bill.
RotoRooter was 175.00 for 2 hours ( that was for snaking, and they had to go over 150 feet) and I found out they are locally owned. I will only be calling them!
Marvs was not what I expected. I mean really you charge to pull out your snake??
When I call an appliance repairman, they don't charge to ring in their tool bag.

Terry C.

I live in Ferndale. I called and they called right back. They did the work in a promp and professional manner. Reasonably priced. I'd call them again in a heartbeat.

Rose L.

I have tried them all and Marv's is the best. Polite, punctual, competent, cost effective. You tell them what you need, they come and take care of the problem. None of that $80 fee for dropping by the others charge, no second or third appointment. Just a great, experienced, reasonably priced plumber. Yeah!