Marv's Plumbing & Heating

Rj M.

The front office was kind and re-worked the schedule to get us in without paying after hours. The plumber was able to do the actual plumbing competently. The plumber also let my dogs out. This resulted in one of my dogs dying and the other being sick. Like many people I'm a little too attached to my dogs, and I am very angry with Marv's for the lack of respect they have shown to my home and those who live here.

I have been a Marv's customer for 20 years, but honestly if this how they behave in my home, I am not a Marv's customer anymore. You should seriously consider whether you want these technicians in your home.

Lindsey B.

Do NOT use this service, esp. For inspections when buying a home! If you do i guarantee you will find problems after you close! They do not stand by their inspection and will avoid your call. I had to have my realator call their boss to get a tech back out.

Unfortunately let them come back out and i paid a $102 diagnostic fee. Now the tech wont answer my call. So i just called the main office and fired them. I should have gone with my gut on the first unanswered phone call.

Jennifer D.

I had an 8am appointment for a backed up main sewer line. Finally at 9:45 someone showed up, no calls to inform me of running late. The workers who did show up did not have what they needed so went back to the shop. Over 2 hours later, no calls or no show. I called them for a 3rd time and they informed me that they didn't have what they needed to complete the job. Absolutely unacceptable communication. I wasted an entire day and no work was actually done, and I received zero phone calls as to what was going on. I'll never go there again and recommend anyone not waste their time.

Rachel J.

They called and stated they had an emergency during my appointment time so they came out next day instead. It's been almost a week, and I still haven't heard any response on when they will be completing the job. I have called several times and never get a response.

Karen N Patrick K.

We will never use any other company. Twice they have come out to our house to fix our hot water heater. Once during a massive snowstorm. The most recent visit was on a holiday - when NO other company called back!
They are professional, knowledgeable, and courteous. The only company we will use. Thanks Marv's Pluming!
Karen and Patrick Kitchens

Cheyenne S.

Do yourself a favor and don't ever use this company to do your inside plumbing work. The first time they came out, after the job was done, the plumbing leaked. It took two days for another plumber to come out and he was so argumentative, I told him to leave. He changed his attitude and fixed the leak, but another leak sprung from the first plumber's job and now I am faced with having to replace not only all the plumbing, but I now have to hire a carpenter to repair all the damage that was done by the first plumber's second leak. Do not ever, ever hire Marv's plumbers. You'll be sorry you did.

Johnny G.

Had to call them to remind, them of my schedule time, he came out and started the work which should have taken two hours he stretched it to three because it was the end of the day, he kept going back to his truck to get tools, he also went back to the shop, at the end of his work he quoted me one price, but when I check my bill it was $50.00 more I never received a bill with the amount of charges so I could know what I was being charged. Never again will I call them I will seek other plumbers in the future, also they are the most expensive in the area, they charge $98.00 an hour everyone else $85.00.

Christopher D.

I fully understand a weekend service call out charge... fine. But when the actual issue took all of 12 seconds to fix on the furnace why not chalk up some good customer service and say something like ""took me 2 mins to fix no big deal, I'll just charge you the call out fee"". Not charge another 100 dollars for something that took almost zero time to fix. That's how you get repeat customers. Thanks for the wasted 100 bucks though... much appreciated. Pretty sure it doesn't cost 100 bucks to remove one screw and wipe off a sensor. Stay classy.

Patrick C.

The technician from Marv's plumbing and heating failed to diagnose my furnace problem and left us without heat on a bitterly cold night. He claimed that I needed a new furnace and gave me exorbitant estimates to replace the parts he claimed were broken and tried to sell me a new furnace. The defective parts he claimed needed replaced did not need to be replaced. The other heating contractor (Mr. B's)I called the next day spent five minutes and figured out that a tube was clogged with bugs and had my furnace working with no replacement parts. I feel like Marv's Plumbing and Heating tried to scam me into buying a new furnace that I did not need. I will never call them again for work.

Robert S.

If you want to wait and be overcharged you'll love Marv's. We've used them in the past to replace a hot water heater. They came out and looked at it and we decided to replace it. We schedule it and they show up as scheduled without the hot water heater, so they leave for another hour to get it??? The last call was another hot water heater at a rental but they're booked for the week and can look at it 5 days later on Saturday, sorry.