Mars Services

Rebecca B.

What an AMAZING experience! I am so impressed by the team at Mars Services and their professional customer service, thorough cleaning and complete concierge of repairs offered. As a real estate investor and property manager I can say that the service I received was truly a 5-star remodeling service.

My sincere thanks to Derek H. for handling all my urgent requests, Elizabeth for her detailed cleaning, and Paul D. for smooth processing of my job quotes. Because of their fantastic abilities I was able to showcase my rental home the next day and received multiple application requests. I look forward to using them as my primary vendor going forward and gladly refer their services with confidence. Every care was taken to my needs and I truly appreciate all their hard work.

Kaela L.

Fast, efficient and friendly. I called for a service in the morning and within an hour we had a technician at our home. The problem was fixed in less than 10 mins! The technician (Les A.) was very professional and had great customer service. Thank you!

Desiree U.

Great service and very friendly. Called me and kept me updated about arrival time. After my service was completed, they also called to follow up.

N'dambi B.

I love Mars! They responded quickly and came the same day. Fixed the problem and gave me a suggestion that would resolve the issue for years to come! Thank you! I will definitely use this service again.

Dana V.

You would think during this time when so many businesses struggling to keep their door open a company would make every effort to keep a customer happy.
I guess they are not hurting for business. I had an appointment for 3 pm, scrambled to get everything picked up and then 3:30 no worker. I called and they told me he was at an emergency call. (Just a thought, if you're going to be late, CALL). I called again at 4 pm and they told me that he was still on the emergency call. At that point they didn't offer to reschedule, but I told them to cancel the appointment since I would find someone else who needed the work.

Tom C.

Lack of communication. Says will arrive in the morning. No show and no communication for the entire day. Asked what happened in the late afternoon. The excuse was, "its really hot and the guys have to take breaks so its slowing things down." Umm... its July in Texas, you already know that. We know this is the weather in Texas in July. And you're a HVAC company. Please respect your customer's time by planning better or just by giving them a heads up on the delay.

Eric M.

I rarely have a need for plumbing services but when I do it's an emergency, and I don't want to wait till the end of this week or next week to get the assistance I need. Mars services and specifically Les was perfect today!

Les quickly diagnosed the problem, scoped it out and found a resolution for me fairly quickly. I appreciate his professionalism and honesty and doing business with him was a pleasure. He laid out all the options for me and I feel as though I got a great return for my money....the same day my emergency happened.

Thank you Mars Plumbing and Les.

Terry B.

AHS originally sent another company (SDL) evaluate my water heater which was leaking, but I did not feel comfortable using them because of their lackluster reviews and 2 star rating. In addition, they wanted to charge me over $1,080 to supposedly bring me up to code. This was in addition to what the warranty company was paying (I.e. water heater plus labor) them to install the water heater. For example, they wanted to charge me $150 for a drip pan which probably costs $30. As a result, I did my own research and found Mars. After discussing the situation with Adam, I felt really good about the company and decided to hire them to install the new water heater.

I utilized Mars Plumbing Services on Friday, June 5th. I had a wonderful experience; therefore, I would highly recommend them. Les called me at 9A to notify me that he was enroute and that he would arrive at my house at 1030A. Les and Giovanny actually arrived 30 minutes early. Les did a excellent job of explaining things in layman's terms and keeping me informed of their progress every step of the way. They removed the leaky water heater and installed a brand new Bradford and White Defender water heater. Les also educated me on how to care for the water heater thereby possibly increasing its longevity. They were very professional! I really appreciated the communication, honesty, efficiency, and work quality. I can see why Mars has such great reviews on google and yelp. I received 5 ***** treatment all the way!

Lisa L.

I had the carpets cleaned and my tile floors in kitchen, baths and laundry room done. They look new!!! Great job by Carlos and Keith from Mars! The company responded to my inquiry the same day. They came out within a couple of days. They showed up on time. They gave me a price quote before starting work. They didn't add on fees and stuck to their quote And their prices are very reasonable! Thank you Carlos, Keith and Mars Services! Highly recommend!

Corey E.

The owner contacted me and sent two very professional technicians out to correct the original work. They did an excellent job and we're very amenable.