Mark Kolecke Plumbing

Alex K.

Had the toilet back-up. Tried rodding it, and things became worse if that is possible...

Too graphic to explain.

The house smelled terrible. Things are coming out of the small side drain. My kids were screaming, my wife was upset, etc. Holy cow it wasn't fun.

Called Mark as soon as 7am hit as that was his office hours. Nobody picked up so I left a VM.

He responded via text within a minute and texted me a rough cost estimate based on my description (I think he prefers text as opposed to calls). BTW, I felt that the cost was very reasonable.

He was at my place bright and early at 8:30am. Mark was friendly, patiently listened to be explain the issue, was willing to get his hands dirty, etc. Like his approach of trying the simple solutions first. Thankfully it worked.

He even wanted to check the crawl space below to make sure there was no water leaks. Thank goodness the crawl space was dry with no leaks at all. Talk about professionalism!!

Great plumber. Excellent communication. Punctual. What more can a person ask for. Will definitely call him the next time I need plumbing work done.

He lives in LaGrange, and his kids go to school here. Hope folks hi live in LaGrange can support Mark and other local service providers.

John P.

Mark did provide a free estimate but never returned my calls (2) when I tried to hire him.

Samantha S.

Mark is a true professional and SUPER fairly priced! I can't recommend him enough. He's been out here twice - once for water in the basement and once for a clogged pipe. Took care of both issues no problem. He's also had a mask on, which I appreciate during COVID.

Diane Z.

Mark was great! He came out and replaced two faucet cartridges on a rare brand of faucet (we supplied the cartridges) that was leaking. It was a very tough job but he stuck with it and got it done beautifully. He also fixed our vintage shower that was leaking, which was awesome because others had told us we needed to tear out walls to fix it. Mark was very professional and courteous and even wore a mask due to the Covid-19 situation. He did a great job at a fair price, and didn't try to upsell us to renovate our bathrooms with all new fixtures. He even used brass parts, not the cheap stuff. We would definitely recommend Mark for your plumbing needs!

Matt N.

Mark and Bill did a great job. He explained everything in plain English, which I appreciated. Reasonable price.

Edward D.

Mark and Bill are best I will always recommend them they do a amazing job they are really nice and they make sure job is done and nothing is wrong with what they did

Dan E.

Couldn't be more satisfied. Had a major plumbing company out to the house for 2 minor issues. Replacing a kitchen sink and a minor repair of a toilet. They were unable to fix either issue and charged me a ridiculous amount for coming out. Got in touch with Mark and he was out right on time the next morning. Was easily able to fix my sink and he let me know that I needed to order a specific part to repair the toilet. His service was fantastic and so was his price. I absolutely recommend him.

Mario P.

Mark helped us in several ways at our building in Cicero. When we took over the property after our dad's passing, we had blockage that caused the water going into the sewer from the rain to spill over and make a large puddle between our property and our neighbors. Mark came out quickly and not only unclogged it but made sure the other downspout drains were properly working. Then again, when my brother needed a plumber on a different issue as we were updating the apartments, Mark came out and unclogged a drain - a blockage for which would have caused water to spill onto the flooring and would have caused quite a bit more to repair. Thank goodness he was able to solve this for us and save us the additional cost! Mark is conscientious, communicative, thorough and has never been anything less than professional, courteous and efficient.

Steph B.

I hired Mark Kolecke Plumbing based on a referral from my realtor. They were supposed to extend a gaspipe to my stove. After the job was done and I was told the plumber had tested the pipes for gas leaks, I left the house to run errands for a few hours. When I came back to the house, the smell of gas was extremely potent upon entering through the front door. I called People's Gas and notified them of the issue right away. Mark Polecke tried to talk me out of having People's Gas come at all, even though he told me he wouldn't be able to get to my house for more than an hour. Luckily I did not listen to him. I am three months pregnant and feared for mine and my unborn baby's safety. When People's Gas arrived on the scene they told me that the plumber had used an old valve that did not fit the new pipe he had installed. It had been actively leaking all day and was still bubbling when they pushed out the stove. When the plumbers finally arrived at my house after the gas company turned off the gas, I did not get an in person apology to my face. When I asked for a discount for the potential harm and frustration, I was refused. I understand people make mistakes, but they were not even apologetic and instead made excuses for their poor service. My realtor has said she will never refer business to them again.

Jaron L.

The drain in my basement was clogged and flooding, called Mark and he couldn't make it out, but Bill came to the house the next day. Super professional and he stayed to make sure everything was done right and correct. Bill called Mark to keep him updated on the status of what was going on and the price did not break the bank. Definitely recommend them and will be using them whenever I need a plumber.