Mark Johnson & Sons Plumbing

Linda D.

i couldn't possibly rave on this company enough. before they arrived, i received a biography of the technician that would be here. that was really awesome because my husband was at work and it was nice to know a good christian family man was on his way. Quinn Wall was professional and personable. he not only fixed what we called for-- a leaking toilet and old water hose faucet, but noticed the toilet tank needed a rebuild. the toilet flushes with a simple push- no more holding the handle down for the longer time we never realized we had grown accustomed to!
i had also changed the bathtub spout myself, and my attempt to upgrade left a gap-- they were able to change this out with one that fit snug and flush to the wall.
They inspected the plumbing throughout the house and even gave the new toilet the ""QW"" test-- it didnt wobble under his weight and now it doesnt wobble for us. he had to level it with shims and showed me for the future so my cleaning would not disturb these pivotal additions that no longer make me feel more concise of my weight from the toilet shifting!
he was concerned about having to cut the siding to get to the water spout outside, checking and double checking with me ten times over, despite my efforts to reassure him it was no problem.
he paid attention to details, even picking up on my husband's profession from a police scanner charging on the kitchen counter.
the company called later to follow up with us-- the whole experience was impressive!
this is more a rambling rave, but like I said before, I cannot praise them enough.
we will use them for all our plumbing needs in the future and would highly recommend them to anyone in need of a plumbing service.

Joe G.

They were very professional on the phone. They called the day of the appointment and pushed the time back 1-2 hours. The work was done well, but extremely expensive. Will not use again

Shondra M.

if I could give zero stars I would the only good I can say is they showed up on time. when I called I asked them how much they charged for coming out. the lady said no charge they will give you a price on the job then if you hire us you will agree with price.That was a lye he told me he could not fix the water leak outside my house without equipment to dig up a bush I told him I could jerk the bush out with a chain and my truck.he gives me two quotes the fix the leak it would start at 1700 or 7000 to replumb my house when I said I need to think about it the it was a 309. dollar charge that would go towards the bill if I hired them. he told me someth about cutting a pipe and capping it. I didn't know what he was talking about it was a gas line and it has been leaking gas. I'm reporting them to whoever I can.

Matthew O.

We were beyond pleased with this business. Our water heater went out and one can only take so many cold showers during winter. Mark Johnson Plumbing was very efficient in getting out to us to replace our water heater (it was about 20 years old, so it was time anyway). They informed us every step of the way from reminder texts and emails about when the technician would be out to our house, to who the exact technician would be along with their picture and the fact they were on their way. Although they give an estimated time, we didn't have to spend all day waiting and wondering when they would be there. Daniel Blazier and Tate were absolutely amazing. Very professional and efficient. Within a few hours, they had us all fixed up and I never once got the feeling that they were trying to scam us or sell us something not needed. I would HIGHLY recommend this business to anyone in need of any plumbing issues. This is not the last time that we will be using their service. 5 stars from us!

Michael B.

Responded to our needs and was able to finish the job quickly and at a fair price. Our plumber was honest with us and saved us some money when he could have easily charged us for parts instead of going the extra mile to determine that some of our plumbing issues where actually electrical.

Al M.

They priced themselves right out of the market. I had a broken PVC pipe, under a pier and beam floor. They charged $472 to replace 2 feet of plastic pipe and 1 elbow. Maybe $20 worth of material, and it only took 20 minutes. That is outrageous and I will NEVER call them again and have been telling everyone I know. What a damn ripoff and a complete waste of my time. And yes, I could have said NO, and truly I regret not saying so, as I could have and should have done it myself.

Elizabeth F.

This is the second time I have used them. They are prompt, affordable and they know their business. Great plumbers with great personalities. Love them!

Rebecca M.

This organization has it correct when it comes to customer service, being on time , respect for their customer, and pride in doing the very best. Super professional was Rodney and Blaine when they came to do work at my residency in 100+ weather. Whereas the other outfit I contacted 2 days before, NO SHOWED the next day even after a few phone calls to their office to see when their person may be coming. Call Mark Johnson after 5 and than the next morning to schedule and they had the two gentlemen mentioned above their by the time I asked. Not having to take off another day from work or rescheduling clients.

Dr. Strain Ruston, La

Kenneth D.

We had a great experience with Mark Johnson Plumbing! They are extremely professional. They send you an email and a text message of the technician who will be coming to your house along with a picture and information about them. Every person we spoke with on the phone and our technician were polite and respectful. We did have some issues with the city and timing of a few things but Mark Johnson Plumbing always answered our calls- even at 9:30 pm on a Sunday night, and worked effortlessly to help us. They own up to responsibility, even when its not their fault, and they continued to show us that they care about their customers! This company is refreshing in a world that loses sight of what's important- people! I highly recommend them, and they are definitely our new plumbing company!

David O.

Communication was smooth and quick with these folks. Very respectful and customer oriented owner, manager, employees all. Veterans helping veterans here in my case too. The two uniformed and punctual young men arrived, assessed, and repaired my plumbing leak in a very timely manner. Haven't had awesome service like this in years! I highly recommend these people and their services!