Marino & Son Plumbing & Heating

Kerry N Jonathan M.

I had an emergency plumbing issue over the weekend with my toilet, I called all over to get a plumber out, but no luck! I was skeptical about calling the company because of the negative review they had but I was out of options. I decided to take a chance and call them, and I am so glad I did!! As far as pricing goes, I do not feel they are any more expensive than any other plumber around Baton Rouge. The first thing they did was make sure I was okay with their rates. The plumber was very informative and truly helped us understand the problem. I guess I am writing this review so that people do not think bad of the company for one misunderstanding. I truly feel bad for the company because they were so nice and understanding of my situation and they had the plumber at my house within the hour! I am so glad I did not let the negative review keep me from calling!!

Jon J.

OMG...I was just presented with a $617.67 plumbing bill. Never at any time was there any indication that it would be so much. The serviceman spent a large portion of his time traveling back to pick up a part that was not at his shop...a call would have done the trick. In addition, I have questions about the time that was spent in his truck...no bill takes that long to itemize. I was charged 2 1/2 hours for labor...what labor?? I will never use these people again and can't believe they can still remain in business with this sort of business practices. Shame on them! They don't deserve one star...

Betty B.

They did a great job. There was another review several years ago about being surprised by the cost. As a result, they were upfront about their rates so there was no surprise about the rate. The work was done quickly and professionally. Great work