Maricopa Mountain Plumbing

Monica M.

We have used them for years. They honor their warranty and share valuable info. They installed our softener and recently an RO. I did my homework prior to the install and their pricing was spot on the quality of the product was what I wanted. Love the two hour window for their arrival too. John and his staff are great!

Matthew C.

Horrible customer service. I contracted them to replace a water. Which they said they were going to do. When they showed up. They drained the water heater, disconnected the gas line and were already to pull the old unit out. Then they tried to call me and were unable to reach me after like 10 calls. I was on Vacation with my wife. They wanted me to pay before they finished the job. I had already given them my card info. Due to there card reader not working or there office person writing it down wrong they just left my house with an unfinished job. When I called them to see if they could go back on Saturday the guy on the phone said he did not want to work Saturday because it was going to be to HOT. I asked them why they didn't just finish the job. He told me I did not pay. The whole time he's giving me attitude. He said he would let me know in the morning if he could come back. I told him to decide now because if he was not going to do it I would find someone else to. He said he would check his schedule and call me back in a few and let me know. When he called back I could his office manager (wife) mouthing off in the back round. Finally after he did not have a pair to tell me was not going to do it his mouthy wife gets on the phone and tells me she does not want my business. So I said ok goodbye. I got it done the next day by another company that had great customer service and wanted to do the work.At a lot less price then quote by Maricopa Mountain. AVOID at all cost.

Jenny D.

On Monday March 28th I stopped in to see if they ran gas lines for a grill. The lady at the desk said yes, and she was about to schedule me when John came up and said that he would come out and look at the area since he would be doing the work. I went home and John showed up about 20 minutes later. He looked at the area, then told me all about the different piping that could be used but that he would never use metal, then proceeded to tell me all the reasons why. He told he his life story which took about an hour. I didn't want to be rude so I listened. He then told me that he would go into the office the next day and work up an estimate and call me that afternoon, which would have been Tuesday afternoon. We walked into the house and he proceeded to carry on a conversation with my son and granddaughter at which point he used the ""F"" word in a joking manner. He left after I opened the door and said he would call me tomorrow. I have never heard from him. This is the second negative experience I have had with the company. I will not ever call them again.

Michelle B.

On October 24, 2012 I paid for permitted gas lines to go from my meter outside to the inside of the house to hookup my gas stove and gas dryer. I wanted it permitted to make sure it was legit should I ever move. I also had to pay to repair the drywall they had to cut in order to put the gas lines in. So on top of paying $1350.00 for a permitted gas line I had to pay to fix the drywall repair. Fast forward to April 2013 where I called and stated it was taking an absorbent amount of time for my stove to heat up. I was scoffed at and told it's an appliance problem and not their problem and to call an appliance repair. I did just that but the appliance repair guy couldn't find anything wrong with the stove. I'm sure he would have had he pulled the stove out to take a look at the gas lines and the connection to my stove. So fast forward now to March 2016. I'm been getting very bad headaches, nauseous a lot, and some pretty gnarly bloody noses. I wasn't sure what was causing this problem and only after having other work being done and my stove needing to be moved did the gas smell appear. I called out the gas company who turned it off and explained the leak was from the gas lines inside my permitted wall. Needless to say, after the incident in 2013 I didn't feel comfortable calling them to fix their error because one they made the error and two they tried to brush it off like it wasn't their problem. So needless to say, the certified, new plumber told me this: Incorrect tape was used to seal the gas line joints and connections with water tape, the one line to the stove had one thread on it, it was leaking in two places, the gas line itself was so loose that you could swing it side to side, and they used a refrigerator mount to secure it which did not work at all. Tell me, would you use the same company to come repair something that they didn't do right the first time? I think not. Also, I'd like to know how this actually was signed off by the City of Maricopa permit department! Frustration. But at least it's fixed now and I feel a lot better.

Patrick B.

We have used Maricopa Mountain Plumbing in the past and have had good results. We thought we needed a new water softener and had contacted two other plumbing companies (who shall remain nameless) and asked for quotes. Neither would quote prices over the phone and one said that they would charge us about $50 just to come to our house and present their products.

When I called Maricopa Mountain Plumbing, they not only quoted prices over the phone, but the office manager, Pam, said she would send tech to check to make sure that we actually needed a new softener.

John and Eric showed up right on time, checked the water hardness and the water softener and told us that our current softener was working fine and we didn't need a new one.

They did make a minor adjustment on the system AND they didn't ever charge us for the visit!!!

In our experience, this is a great company and John and Eric were very friendly, professional and told me how to check the system to make sure it was operating properly.

A BIG THUMBS UP FOR THESE GUYS!!!

Bruce K.

This entire review is simply my opinion of the experience I had with this company on 1/27/16.

The short version, my house went on the market and sold within days. The inspection was scheduled in a few days and I had three MINOR plumbing issues which needed to be addressed. But for lack of the proper tools I could have done it myself.

Two service men arrived, I showed them the work and the supplies I had in place. The apparent supervisor had an agitated look on his face and I can only speculate that he was frustrated a few opportunities to pad the bill so when I asked for the estimate he gave me what I considered a wildly unreasonable quote for labor of $230 and a few parts. When I questioned his bid pointing out it was pretty easy work that wouldn't take long he became aggressive and loud. As I was kinda in a spot, I told him to go ahead with the work and that for the remainder of his time on my property I expected to be spoken to in a professional manner.

I allowed the second tech into the house to do the work needed, wanting Mr. Smart Mouth to remain outside. The conversation with the second tech was pleasant. The work was done to my satisfaction and took about 30 minutes. Now the average rate for a plumber is about $65/hour. How was it that for one hour of labor I had to pay $230? Is this reasonable? In my opinion, it isn't.

The topper was after paying Mr. Smart Mouth (outdoors) and the work was done I was in my house feeling gouged but glad it was over. I turn a corner and there is Mr. Smart Mouth in my hallway. No ringing of the bell, no permission to enter... He said he wanted to make amends and to be honest I was not interested in the least. He said he had called my real estate agent and was offering me $21 back. WHAT? You called my real estate agent to tattle? You 5'5"" (ish) little bundle of aggression, act all dominant and at the end of the day you are about as tough as little girl. Amends were not made.

It isn't just about money. I don't take being spoken down to by anyone let alone a humonculus that I am paying. My suggestion, learn some ethics and when being a bully doesn't pan out for you try some manners.

Lynn S.

I've had this company do work for me a few times and everything they did was excellent. They (John and Dave) were timely, professional and really know their business. They are also good at repairing other people's mistakes. When I need a plumber and want a job done right the first time, Maricopa Mountain Plumbing is the company I call.

Chuck V.

I had a pleasant experience with MMP recently as they did the work on short notice and charged a reasonable fee. This was for my rental in Maricopa. Thanks, Pam.

Carla N.

Best deal for plumbers hands down in Maricopa. Other companies will charge you a huge service call fee and add another huge amount of hidden charges on top. Maricopa Mountain's staff is friendly and professional and gets to your needs quickly.

Susan B.

I needed a plumber to fix a leak and disposal I used Maricopa Mountain plumbing. John came out took care of both problems. The price is 95.00 for an hours labor. They don't try to sell you stuff you don't need. Customer service is great. John was great, You can trust them!!!