Marathon Plumbing, Heating and AC Repair

Lawrence E.

Severely disappointed with my only experience with Marathon HVAC. They were supposed to perform routine maintenance on my central air unit, which they did not do after a brief visual inspection of the return blower and saying it seemed fine. They were supposed to balance the air to one of the rooms in my house, which the technician didn't do and also didn't seem to know what that even meant on the quote. And lastly they were supposed to replace a return intake air filter, which they brought the wrong size filter for, and instead of coming back with the proper size they just used scissors to cut the one they had down and awkwardly jammed it into the duct which looks bad and doesn't fit properly (photo attached). The one service they actually did was lower the fan speed on my return as requested, sadly it made no difference to the noise problem at all, but at least they did one of the four things on the quote. And they did charge a tiny bit less than the estimate since they only accomplished one of the things they had quoted me for, but overall it was a really frustrating and disappointing experience, and a vast difference between the person who came out for the original estimate and oversold their services and what they would accomplish vs the technician who came out to actually do the services who did a extremely half hearted and incomplete job. It was disappointing, frustrating and a waste of time and money, sadly. I would not use Marathon again.

Kelly H.

We needed a new HVAC system in 2020. Ducting, new air conditioner and new heater. I met with three HVAC companies and decided on Marathon. So glad I did! Ray is super knowledgeable, quick (they completed the entire job in 2 days) and offer fair pricing. I highly recommend.

Daryl B.

I have been using Marathon HVAC for my annual maintenance, and also had them install a smart thermostat. Everyone who comes is punctual, cleans up after themselves, and is super friendly. And they don't try to upsell me on things, which is really amazing. I honestly can't remember who had recommended them to me when I was looking for someone, but I wish that I could so I could thank them. I would recommend them to anyone in need of a reliable HVAC company.

Keith C.

A very close contractor friend recommended Marathon. I got several bids from well known retailers and it was like the wild west. By far Ray from Marathon was the most 'thoughtful.' Some vendors said keep the ducting while others did not. One wanted to put the a/c unit on top of the garage which was a significant added expense and would be dumb due to vibration and potential leak issues as well as maintenance with people walking on my new roof.

Ray gave the most thorough bid as he recommended changing the size of the floor registers. Without this change the system would not provide the volume of heat and a/c which was necessary to work most efficiently. He bid a good basic system with the potential to pay more for a smaller, quieter and more efficient unit (16 seer which will be required in 2023). Other vendors lied and said I had to go with 16 seer because a 14 seer was not available!

I went with the upgrade as he was not pushy about it and it just made sense and has a low profile to be located on the size of my house. He also recommended a more powerful unit (5 ton vs 4 ton) so there would be no issue of getting desired temperatures and this also allows if I add on to my house.

His company is small and I felt a true bond with him as he truly cared about my satisfaction and the job being perfect. His crew worked hard and showed up on time and were very respectful. All of his business is due to word of mouth which is best advertising!

Joe R.

As most are experiencing, the heat is causing our AC to work overtime, which in turn causes some issues for us. I was driving by and noticed Marathon HVAC Service, Inc fixing our neighbors AC.

I stopped hoping that the tech would say that that had an opening for us in the next day or so (other companies were a week out for service). Not only did they have availability, Ray the owner who was actually doing the work, followed me to my house to look at our system.

He fixed us up on the spot. This is the type of service I used to expect and am very glad to see some still provide. A HUGE shoutout to Ray for exceptional support, advice and expertise.

I highly recommend this company to anyone looking for an honest, reliable and knowledgeable HVAC expert!

John K.

I've been using Marathon heating and air for the last 20 years in both commercial and residential projects. I've been completely satisfied and thrilled by their confidence, expertise and knowledge. They have never let me down. It's a great family business and I highly recommend Marathon whole heartedly. They will never disappoint.

Diana L.

Marathon was recommended by a contractor for a remodel. They replaced old ducting, relocated the furnace and coil, and installed new air vents. A big job and definitely not an easy one, but they were thorough. They are transparent and honest with what work needs to be done. Their quote was reasonable for the quality of work. Two years later my AC unit stopped cooling, they came out and repaired a plumbing issue that was caused by a contractor, and my AC was up and running again. They wore shoe covers and made sure the areas they worked on were clean before they left. I really appreciated that. I would highly recommend them for big or small jobs.

Kimberlee K.

Marathon HVAC has been our number one go to for all of our HVAC needs for the past 15 years and will continue to be for the next 15! Ray and his team of expert and trained technicians have consistently offered excellent and fair service. The office is extremely kind and understanding. Ray takes great pride in his work and gives all of the time and attention that I need go over the programming of our systems. We are so grateful to have a knowledgeable and ethical company for our HVAC systems. I highly recommend Marathon for all of your HVAC needs!

Alexander B.

This is a great HVAC company and it's family owned. Ray and his family take a lot of pride in their work and his crew is very professional. I had a full HVAC replacement job with some challenging elements involved with both the permit process and also the install. Ray and his team worked tirelessly to get it right. Another detail, his workers really went the extra mile to make sure things were right. Honest, professional, friendly and reliable service. I wish there were more companies run this well.

Mark Y.

Ray and his team just took out my old furnace and ducts and replaced it with new ducts, a new furnace and added air conditioning. From the very beginning, I appreciated how Ray came up with a more efficient solution than other companies that had looked at the job. When the team came to do the work, they were on-time, masked, and always professional and courteous. My job took two days and Ray was on site both days. The team was very conscientious about leaving the site clean and tidy the first day and when they left. I highly recommend Ray and his team at Marathon.