Maplewood Plumbing & Sewer

Kyle C.

I've used Maplewood Plumbing & Sewer multiple times and it's always a great experience. I had some downspout/ sewer drainage issues during the last heavy rainstorm and Maplewood Plumbing was able to come out the following day, which was also a weekend.

Zak Mulvaney arrived within one hour of my phone call and immediately assessed my issue. Zak was extremely thorough and explained everything to me. I was provided videos with audio that were very helpful in dealing with a separate contracting company. Zak was even friendly with some inquisitive neighbors who wandered over.

I highly recommend Maplewood Plumbing & Sewer. Great company with some great people working there, both in the office and the field. I'll continue to use and recommend them to everyone!

Joe W.

John Myers was timely, professional and kind! Will use this company again immediately should (whenever) plumbing issues arise!

J ..

Requested an appointment for a burst pipe repair on Monday - there were no openings and I was told I would be put on a waitlist and get a status-call by that afternoon. There was no call.

Called back on Tuesday morning and was told that somehow my request slipped through the cracks but that I would definitely get a call about an appointment. Again no return call.

This was a burst pipe emergency - I was disappointed in the service-process, even without actually experiencing any service.

Ralph C.

Maplewood plumbing is my go to plumbing company. After having hired Roto Rooter because they could come that day to take care of a backed up kitchen drain pipe. 600 dollars later and making a mess of my basement floor - I still had a clogged drain pipe. Zach came out the next day and fixed the clog in 15 minutes and later Zach and Josh cleaned out the main drain due to roots in the line. Not cheap- but you get what you pay for! Great job guys!

Ben X.

We had our kitchen sink backed up last night and we tried to snake ourselves but to no veil. We called the Maplewood company next morning and they immediately send over Reginald within 1 hr the next morning. Reginald was very helpful and professional. He not only solve the problem but also explained to me the warranty and it was reasonable to us. We would definitely recommend Maplewood to our friends

Elaine P.

We asked help from Maplewood Plumbing about our plumbing issue.

APRIL 10 - a drain technician was over to check the issue and was told that a ""drain technician and plumber needs to be over together to fix this issue"" so it had to be rescheduled.

APRIL 19 @ 0830 was the rescheduled date. Two plumbers came over and we were told ""drain technician needs to be in here FIRST so they can check if there's nothing clogged up / if something needs to be drained, and that they have to camera in the pipe"" so they left and told us that they'd come back in the afternoon. The drain tech came over and told us that he ""flushed"" the pipe and we were told that there was NO ISSUE with it.

The two plumbers came back and started working on the kitchen sink for about an hour. During this time they were both confident that they could repipe and get the sink to drain. After they finished, they tried to drain the sink but was unsuccessful. They once again took the pipes apart and reassembled it back together. Tried to drain the water, but was once again unsuccessful. After this, they said that the pipes NEEDED to get a a camera through so they can see what is causing the clogging.

This is when the problem starts. You tell us that you were confident that you could drain the sink but couldn't. You tell us that the pipes NEEDED to have a camera through them. Wasn't that the point of the drain tech? That's what we called you guys to do, but he did not use a camera. He just flushed the pipes with water. You later then told us that the kitchen wall needs to be knocked down to ""fully see"" the cause of the problem.

After this, we were told to pay charges for the ""services"" worth $665++. Services that weren't completed or fixed. In their documentation, they put ""FLOW IS RESTORED"" which is a complete LIE. We still had to deal the same issue after they left. They would try to collect money on something that wasn't done at all! Completely UNETHICAL.

Heidi S.

Steve came to assess our sewer and drains in the basement. He could not have been more professional and informative.

R P.

Called them for a bathroom faucet replacement. Found them to be responsible, professional, and friendly. The young man that came did an outstanding job. He took the time to do it right and fixed a couple of other issues. Really happy to have found a ""go-to"" plumbing company I can trust.

Mike D.

Requested an online appointment and was told there would be a $65 charge to come out and give me an estimate for a disposal replacement and a faucet replacement. If I went forward with the work the $65 charge would be waved. I then called to set up the appointment and was told the $65 was actually $95.
Technician arrived on time and was professional but I was shocked at the $698 estimate to replace a faucet and disposal. Maybe if they were supplying the fixtures but they weren't, I was.
Took the technician 2 hours so $350 per hour minus some plumbing parts I guess. Wish they could have given me an idea of how much they charge over the phone but I guess that would cut into the service charge fees they get when they show up and tell you how much its going to cost.

Richard K.

Each of my several experiences/needs with Maplewood Plumbing & Sewer has been more than satisfactory. Their promptness and professionalism make for a loyal customer. Yesterday's problem, a backed-up outdoor sewer drain, proved to be readily solved by John M. A knowledgeable, thorough, and good-humored technician. If cost is a concern, I wonder how much peace of mind is worth?

RJ