Mansfield Plumbing Electric Heating & Air

Joe B.

The technician had to tighten two toilet bowls. Charged me big bucks!
Later I discovered bowls were still lose with one having a minor leak at the bottom. I called numerous times and left messages. No one returned my calls. I then sent Ethan an email and he called and said he would send someone over the next day. No one showed. I called and again left a message for Ethan. Still no one called. I will not be using Mansfield Plumbing again. I suggest you find someone else for your plumbing needs.

Selwyn C.

The technicians, Jonathan and Emanuel, were timely, gracious and polite. They did the work that they said would do (replacing my water heater), in less time than they said, carted away the old heater and cleaned up afterward. Very professional. The only thing that keeps me from giving them more stars (and others have mentioned this) is that their price was so high. Some of the things they charged me for were just ridiculously (and unfairly) overpriced. But we had the work done because the weather is bad and we felt confident that the work itself would be done quickly and professionally, which it was. I'm sure the technicians have nothing to do with the price, but that issue alone would probably dissuade me from calling Mansfield plumbing again.

Louis C.

The tech was very knowledgeable and work was done professionally.
The main reason I did NOT give them a 5 star rating is the price they charged. I found out after they installed my new water heater that they were $500 higher than two other highly respected plumbing companies in my area for the exact same products and installation.

Baylee D.

Showed up the first time and advised us to DIY which was fine and i appreciated that advice and honesty. DIY didn't work, so I asked them to come back out we set up an appointment and they never showed up. We've been without hot water for 2.5 weeks while that's not their fault, I'm at my wits end and really needed someone to actually show up.

Michael C.

Do not use Mansfield plumbing. This company doesn't stand behind their name and lacks character, accountability, respect and morals. Very disappointed with Ethan And Matt. These 2 were very dishonest and lacked pride in their work. They came into my home to fix an AC drain line and in the process broke the seal at the bottom of my sink and now leaks. Ethan and Matt both tried to blame the previous contractor for the damage and insisted that the issue existed prior to their arrival. Anyone would have noticed a leak, especially one of this size. Worst experience ever and the most dishonest contractors in the metroplex.

Rick B.

Appointment time was 10am to 12pm. We had to call at 12:10. Said 1 hr. At 3:30 we called back to get same run around. No communication from them. Guess they have too much business.

Samantha G.

Called this company Monday morning for a backed up kitchen sink. I made them aware that I want the pipes sewer jetted. The guys were nice and arrived early. They told me they didn't have a working sewer jet but I needed my sink unstopped. I made the company aware of my disappointment and didn't even get offered a discount. I also never got a receipt. I will never call them again. The only reason I gave 3 stars is because the workers were extremely nice.

Katie O.

I am trying to buy a home and desperately needed a plumber to look at items flagged on our inspection before our option period ended. Even with all the chaos of Texas storms, they came out to inspect these issues and ease our concerns. They've been working nonstop and somehow were still courteous and professional. Would recommend and use them again.

Pamela S.

Let me first state the obvious, the honesty and trustworthiness of the employees who I encountered today, Joel put my Anxieties at rest immediately. The professionalism of Joel and his assistant, was very refreshing, they were very efficient and thorough while working in our home. Joel always informed me of his actions, pointing out problem areas he saw and the necessary actions he needed to take to rectify the problem and all cost. They were also conscious of Covid-19 protocols before entering our homes.

I highly recommend this company to all homeowners who are concerned about being taken advantage of during these unprecedented times!!!

Thank you very much Mansfield Plumbing, for being of higher standards.

Kristie S.

They came out and fixed multiple breaks in different areas of the home. They were quick and got here within 24 hrs even with the state of emergency going on in Texas right now. Thank you so much!!!