Mandell Plumbing & Heating

Joe Z.

Great service. The service men where professional and did a fantastic job with no mess. They took care to put plastic tarps to protect my rug. Have used their services twice. I recommend them to everyone that has a plumbing need.

Leah H.

Friendly, reliable and courteous!
Thank you for taking my recent calls to help with 2 separate issues! A service call was placed and in less than 10 minutes, Robert called me back (both times). He showed up when he said he would, handled my furnace issues and did not disappoint.
You are my go-to plumber!
Thank you Robert, appreciate all you do!
-Leah H.
Woodbridge

Ramu K.

This company is a complete rip-off. We called them on August 13th Friday morning, to fix our AC was since we closed the house on Aug12th and post arrival the person who came to fix, asked for a credit card/signature and said visit costs $175 +taxes ($187 ). He had closely observed the switches while we were discussing the issue. Then he just moved down to HVAC unit and came back up (I followed him) and just turned the emergency HVAC switch on which started the AC unit. I had my parts of lesson learned, but just posting the msg for others to be aware of companies like these.

Eric L.

Very professional and knowledgeable . I've used a Mandell a few times over the years. They fix the problem once and for all.

Peggy J.

Ryan was efficient, reasonably priced and went above and beyond for all the services they have done at my
Home over the last two years. Once he came to check my dishwasher and after 40
Minutes here determined I needed a new dishwasher and it wasn't a plumbing problem and didn't even charge me for visit. Rob the owner is a respectable member of the community who cares and gives back. I highly recommend these guys. I have used them various times with excellent results.

Sandra P.

A trusted friend recommended Rob, thought he was an honest man, though didn't know his work.

I hire him to fix a flood issue in basement and a bathroom the size of a small closet. He know I had insurance money, jacked his price because he knew I was a new homeowner single mom fending for her home solo.
Not only did it take over a month for the bathroom, he left undone, crooked tiles and walls that show paper, pipe in sink leaked a week later, sink not drilled to wall. Ceiling never done, no light fixture and blamed Covid for delays. Lied about changing out the pipes in the lawn, only did one side than a friend showed up and said wtf - he called Rob's son who said oh yeah we couldn't put it in, but father told me oh that's normal. Finally got rectified through last week, 4 months later. His attitude was repulsive and disrespectful. He also charge me double for floating floors I had him install in the basement - the guy he hired came to my house a few days later to ask me if I paid Rob because he didn't get paid - he basically said Rob made 100% profit on the floors. God will handle him but don't trust him - he will ""rob"" you!

Matthias K.

A year ago my mother-in-law had Ryan at Mandell come fix her water heater. He gave her 2 options:
1. Change the whole water heater - $2,800 (plus tax)
2. Replace the water heater gas valve - $950 (plus tax)
Since the water heater was only 6 years old she decided to go with the lower cost option and replace the valve.

Yesterday the water heater broke again along with our sump pump. A plumber came to replace the sump pump and my mother-in-law asked him to take a look at the water tank before Mandell's servicemen were scheduled to come later. My mother-in-law mentioned she paid over $1,000 to replace the gas valve and the plumber was shocked at the charge. He says a typical gas valve costs ~$200 (I double-checked this on Google) so Mandell basically charged her almost $800 on labor alone.

My mother-in-law called Mandell and the office head, Rob, responded very rudely to her. I overhead Rob on the speaker phone saying she should take responsibility for her own decision to go with the cheaper option, that it was a fairly priced job, and that she didn't know what she was talking about when she claimed the valve shouldn't be that expensive. When my mother-in-law pressed him to explain the costs last year, he said ""I don't want to deal with people like you anymore"" and rudely hung up on her.

I don't understand how a $200 gas valve change costs over $1,000. In comparison, the third-party plumber she is now working with is only charging her ~$1,600 to change the entire water tank ($450 labor + $1,100 new tank cost).

I don't blame Mandell Plumbing for the water tank breaking because that's the risk my mother-in-law took by not changing it a year ago, but she was grossly overcharged for the job. Even if she made the decision to pay Mandell for the full tank change last year, she would have ended up paying at least $2,800 vs. the $1,600 quote we got today from the new plumber.

My mother-in-law's trust was broken by Mandell, which took advantage of her lack of expertise. I am writing this review to prevent others from being treated like this and to make Mandell change their bad customer service practices.

Marc A.

I manage several properties and use Mandell for both personal and business. No matter what I need them for, I always get same day, professional and friendly service. Whenever I have clients that need a plumber, I refer them to Mandell. They have never let me down.

Lori E.

I am so thankful to have found this company. On 2 separate occasions, I had to put in an emergency call about my A/c units. First was at my business and second was in my home. Not only did they arrive as soon as possible( when you own a business.. this means so much) but was way more than fair in price. I truly cannot tell you how happy I am and do yourself a favor and don't look anywhere else. I wish I could give more than 5 stars!!!!

Elliott A.

Recently had the pleasure of dealing with Rob and Mandell Plumbing. Professional, knowledgeable, clean workmanship. I can't say enough great things about the installation and service. The service was personable and Rob was attentive and had a lot of great ideas. I wasn't lost in the shuffle, as in the past with larger outfits. Like having a friend whose a plumber and Hvac guy. Highly recommended to anyone as your go too for all you AC/ Heating, hot water heater and plumbing needs. 5 Stars.