Make It Drain Plumbing & Rooter

Jennifer C.

I never write review but this company's service is so poor....
Monday afternoon the main drain of my rental house backed up ( roots get into the drain) which is not the first time. ( It happened once about year and a half ago, I had someone came in did the camera and sneak which last me until Monday. Unfortunately, The guy that I used last time was busy and can't make to the same day. So I called around. ""make it drain""offered they can come in 2-3 hrs then I took it. To cut story short, The guy Alex came and did camera and sneak like other guy did but this time only last me less than 48 hrs. The drain backed up again on Wednesday noontime. The dirty mess came back as well in the areas that we just paid someone deep cleaned and sanitized. With both me and my tenant scrambling to reach out to both him and the company finally he came back to fix the drain. of course, not in the good service mood no apology and refuse to help clean up the mess was cost by his poor quality work . I'm not even mention the tremendous stress that both me and my tenant had go through.

Paul F.

This company claims that they have the best service I couldn't disagree, more. I had an emergency at one in the morning the plumber turned up charge $175 for two minutes. Consultation promised me that I would get a call back in the morning when I tried calling the number but I had to call the night before the mailbox was full. So then I had to call another number to get some answers. The guy was an apologetic and generally rude. There's no way in the world that I would recommend this company to anybody who wants an efficient go to Plumber. I understand being charged quite a lot from Midnight Call but now supposed to follow through And the manager that I spoke to didn't even know what I was talking about absolutely outrageous.

Leslie P.

Jaime from Make It Drain just finished installing a new toilet/ hauling off my old one and replacing the shower fixture that allows you to pull up a lever for shower or leave it down for a bath. The service was incredible. Jaime explained everything to me, was neat in the work he did, was professional and got the job done beautifully. I wasn't overcharged and would highly recommend Make It Drain to any homeowner that wants a job done correctly and professionally!

Angela H.

I signed up for a call back and missed the call on Saturday. Then I texted on Sunday and they got back to me even though it was their day off. I made an appointment on Monday and they showed up right on time and seemed very knowledgeable. They worked fast, fixed the problem, and cleaned up after themselves. Definitely recommend!

Melissa C.

Peter service was fast and fabulous! He had another worker come in my house and did the job very quickly! I would recommend him to anybody! He's local and he does a great job!

leslie k.

Used them twice, they tried to upsell me both times on services that would not permanently fix our issues. I ended up replumbing the entire house for less.

Omar B.

Horrible company!!! I called at 1pm because of a pipe leaking, the person on the phone said they would send someone between 4 and 6. At 6.30 no one is here, i call and they don't even seem to have my infos, they ask for my name and say they're gonna call me back with an update. another 30 mns pass and of course no one call me. I call back and they say they can't not reach the technician but that someone one might come in about 1 and a half hour. ARE YOU KIDDING ME???!!!

Victor M.

I called this company and they send a guy named Alfonso. I told him I had a leak in the sprinkler valve and pvc pipe connection and my main shutoff valve wasn't working so I was unable to turn the water fully off .This guy came and looked around and said he can come the next day to fix . I asked how much and he gave me a ridicules estimate of $1250 for changing 3 shutoff valves and attaching a male connector to sprinkler valve. Shut off valve costs $12 each x 3 = $36, 3/
4 PVC male adapter cost = $0.29. He said it would take him 30min to complete the job. So I guess he charges $2400 per hour. Heart surgeons make around $200 an hour. This company is a rip off . I gave him his $75 service fee for doing nothing and sent him away.

Justine H.

If I could give 6 stars, I would. I called late morning because my toilet was clogged. Ivan came within the hour. He was really good in every way- he knew what he was doing, was professional, courteous, knowledgeable, and was very helpful in explaining everything and answering my gazillion questions. I can tell he was honest and was not trying to upsell me on anything (or trying to rip me off, as some plumbers do). He first started to fix the problem the cheapest way, with a simple short snake, but that did not fix the problem, as it ended up my clog ran deeper. He took the time to get it done right and de-clogged my toilet fully, which ended up requiring him to lift the toilet and run a very long snake as far as possible all the way to the front door of my house. I would call Make it Drain next time I have issues and would recommend it to my friends and family.

Dan F.

Had a clogged drain. They came within 30 mins and it was almost 8 pm on a Thursday night. Ivan was very knowledgeable and friendly. Very happy with his service.