Major Drain

Jana J.

I was referred to Major Drain, and had a good experience working with them to fix my toilet which was running constantly.
Unfortunately, it was a $1500 fix in the end, as many of the stops in my house were rusted and broken, so the water had to be shut off in my yard in order to fix all of these.
The plumber was very detailed, and communicated every facet of the issue with me well. He called in help and had another plumber install the toilet while he worked in replacing hardware, so it didn't take too long.
Although it was not fun to deal with a larger-than-expected fix, both guys did a great job and were very friendly and professional.
I will definitely come back to this company next time I need a plumber!

Jan D.

Once again, Major Drain to the rescue! We were in need of having our basement drain fixed and quickly called Major Drain - about 3pm in the afternoon. A very nice and efficient woman assessed our need, recognized us as previous customers, apologized for not having anyone for that afternoon, and gave us an appointment for the next morning. The repairman phoned us when enroute, arrived on time, clearly explained the pricing, and had the drain unclogged within 30 minutes. Excellent service as before! We highly recommend them!

Shawn J.

Update: the brand new toilet they installed (incorrectly) in August caused a leak into our basement 9 months later. Definitely run away from this company and go with OCB or Micro plumbing.

Candace D.

I called on a Sunday..I got an appointment the following week..Office gal was friendly and very helpful...she verified it was for my rental property ..she had Shawn call me to touch base let me know his thoughts...and let me know what needed to be done ""before"" starting the job..Shawn also gave me an estimate of the cost (it ended up being less) amount of time it would take to complete! My renters texted me to tell me what a GREAT job they did! We highly recommend Shawn and his crew of guys!

Jason F.

Had a clogged floor drain in my basement.
When i called to make the appointment they were very patient while i asked lots of questions how how they charge and what to expect during their sevice appointment.


They showed up right on time.

They took the time to explain the estimate
Clearly communicated their findings, concerns and possible remedies thoughout the service appointment.

The technician took time to answer all my questions and explain how the drain was piped.

At the end it was a simple clog that was easily cleared but their expertise gives me piece of mind that all is good in this very old house. I will use them again if needed.

Josh H.

Had a clogged drain in my basement for my washer that flooded my basement. That evening I requested a quote through yelp and the following afternoon I had them out at the house to snake my drain. The two guys that came out were great at their job, incredibly professional, and got my drain cleaned up in under an hour. I couldn't be happier with my service today.

Rick A.

The guys from Major Drain showed up before their expected arrival window and less than half an hour after I called for help clearing a floor drain. They gave me complete details on what I should expect to pay and it came in less than I expected.... just $192 to clear the drain to the street. I definitely would recommend them!

Rob G.

Major Drain was extremely professional, honest and transparent throughout the process. When one of their plumbing auger machines broke, they stopped the clock to fix so I wouldn't be charged for the time. They were very thorough and inspected their work. My basement floor drain had backed up so I hired another plumber who came out and only put a camera in the Main Stack and told me the clog was clear and water flowing and tried to sell me another service called descaling for $2500 because he said that probably caused the clog. I declined. At that time, I hired a restoration company to come clean the mess and coincidentally decided to take a shower before they came (again the first plumber told me the clog was cleared) and discovered the floor drain backed up again, obviously there was still a clog. Apparently the first plumber did not thoroughly do his job and look at the 2nd Main Stack which was clogged and caused the back up.

Dani S.

We had a backed up drain in our new house due to tree roots and they were able to get someone out on the same day we called! I appreciated Trent's knowledge and professional opinions when it came to all our options! Will definitely use again (hopefully won't have to!) in the future.

Tom J.

I have been putting off calling a professional for a drain issue because I was concerned about it being expensive. I finally broke down and was referred to Major Drain by a friend. Not only was this long time issue fixed in like 15 minutes ..but it was the exact price they quoted - like $139 with tax. Turns out it was just a clog. Chad was great explained everything, quick and didn't try to upsell! I think if there is someone worried about a plumbing issue - give them a call and give them a chance.