Major Drain

Chris M.

We hired MD to Hydro Jet tree roots out of our sewer line. They showed up on time and got right to work. The job took practically all day ($ouch$) but they cleared the line. It ended up being quite a bit more than I was expecting to pay. They did work with us on the price. This is the third different company we have hired in 9 years to clear roots. As far as the actual work performed, MD was on par with the others. What sets them apart from the others we have dealt with is the digital invoicing and I thought it was a GREAT touch to send a private youtube link recording of our cleared line. I do not think I will hire anyone else to service our drains other than Major Drain.

Andy I.

We just moved to a new house, and had some issues with water pressure and constantly running toilets. The plumber and his apprentice were timely, professional, did top-notch work, and were punctual and responsive when they needed to come back with a part.

Ultimately, there was a small manufacturing defect in one of the parts they installed, and we had to have someone else out to fix it. When I called to let them know, Brent (the owner) took immediate responsibility, covered my costs, and made it right. I couldn't ask for a better relationship!

Jennifer M.

They were amazing! My basement was quickly filling up with water and they were here within a few minutes... after hours nonetheless! They were quick, polite, and very reasonably priced! I would gladly recommend them!

Judi W.

Just moved to Omaha from out of state and needed to have our gas grill hooked up to gas. Major Drain was very reliable, they showed up on time and did a great job. I would highly recommend them & would defiantly use them again!

Kelly C.

I spent $150.00 to be told they couldn't clear my drain, that the equipment wasn't on the truck and that I should have requested a plumber. That there is a difference between a drain cleaner and plumber but he did give me estimates (not written) on two other jobs... On the plus side, the company answered the phones professionally and had someone to my house in less than two hours. I told them the issue and the age of my house which should have indicated what equipment and skill level was needed. I was never informed staff weren't necessarily plumbers. I thought I was calling a plumbing company. The website indicates plumbing services. The tech was a very nice guy and felt bad. But not as bad as I did writing a $150 check so I could continue to go to the laundromat. I have to say also that some of the wordings in a couple of reviews are almost word for word the same which makes me doubt their legitimacy. Even with my experience, I will say everyone was really nice and might be tempted to give a second chance if it was something really simple but I think I'll have someone else fix my drain, replace a corroded pipe and put in a new disposer. I'm just not comfortable after spending so much for nothing.

Mike D.

Very responsive and right on time. Cleared two drains in 40 minutes without leaving a mess. The tech was very friendly and explained their pricing very clearly prior to beginning the job ($90 for the first hour/drain, $25 for the second and a $10 fuel charge). With tax, the total was in the neighborhood of $130. This is less than half of what I paid another local, large company a couple of years ago for a similar job. Would definitely recommend.

Diana J.

Call Major Drain if you are looking for service that is friendly, punctual, reasonably priced and knowledgeable. They have helped our poor old house out with some plumbing issues, always at less than we expected, and were honest with us when the issue (freezing pipes) wasn't something we needed a plumber for, but rather a carpenter to fix insulation issues.

Morgan H.

$107 to snake the line from the kitchen sink that kept backing up. Friendly and upfront. Couldn't ask for more! Would call them again if we have a problem.

Peggy D.

I had a clogged bathroom sink; Major Drain came and had the drain running in 15 minutes. The ad on the home page of Major Drain states $90 / hour; the fine print in that box states, for the first hour followed by prorated billing in 15 minutes. When the technician presented the bill it was for $107., there was an added fuel charge of $10. That information can't be found unless you click on ""Pricing"", and if you scroll down to the bottom of that page you see the additional $10 charge for fuel. I spoke with owner Brent Geddings about my disappointment with the fuel charge and he said that is the way it is and was not interested in my concern.

Rachel S.

Our house's previous owners weren't too good with maintenance: we had a horrible case of a backed-up laundry drain late on a Sunday afternoon. I called Major Drain and when they got back to me, they were able to arrive only an hour later! They cleaned out our disgusting drain and a clogged laundry pipe too, and all of that was done in less than an hour. They were EXTREMELY reasonable with the price, and the service was quick and efficient. We will definitely be using Major Drain in addition to our normal plumber for all our plumbing/drain needs.