Majesty Plumbing

John G.

Jeff from Majesty replaced our water heater in November 2015 through our home warranty company. We were satisfied at the time. A few weeks ago here in May 2016 the same water heater leaks throughout our garage and into our master closet. Jeff comes back out to our home, looks at the water heater, and says that it is leaking but he can't do the work because he is busy but wanted to collect his $60 trip charge, yet he didn't do any work. He left the water heater in place and it subsequently leaked again after the water was turned off because there was still water in it. Taking a water heater down took another plumber less than 30 minutes. We hire another plumber to replace the water heater under manufacturer's warranty but Jeff has taken the tag off of the water heater for some reason. My insurance company still can't figure out why.

In the end, Jeff is a nice guy but he did not help us with our leaky water heater that he installed and his apparent unwillingness to squeeze us into his schedule caused my wife and I to go out of pocket $800 to replace a water heater less than 6 months old.

Take it for what it is worth but I would not go back to Majesty Plumbing LLC given this experience.

Tim S.

We had a leaking pipe behind our water heater. Went through our home warranty and was sent Majesty Plumbing. Had to pay $60 to get him here. Then he said the leak was behind the water heater and that would be an extra $300 to take it out and fix the leak. The home warranty does not pay for the access to get to the leak. Now, we are retired and have done alot of repairs in the past but to move a water heater and put it back is not that complicated. The actual repair job took an hour, plus 20 minutes to get started and 20 minutes to clean up. Therefore you are looking at a solid $150.00 or more an hour. To be fair I did choose to have him do the work because it was pushing the weekend and we already had our water turned off for 2 days. IN MY OPINION, that is really high priced. To charge people $150-$200 an hour. IN MY OPINION that is price gouging. Either because we were older or something. IN MY OPINION we were taken advantage of. Jeff did good work, he was friendly but the cost to have them do the work is very, very high. It is hard to recommend them to friends or family because of the outrageous cost. Example, you can buy a $6.00 hamburger, good food, good service and quick. Or you can go down the street and buy a $12.00 - $18.00 hamburger , same good food, same service and quick. Which one do you choose? IN MY OPINION, Mesa, Queen Creek, Apache Junction good plumbing at a Beverly Hills cost. Again, this is MY OPINION, I would definitely call first to get a quote. It really comes down to good work but it will cost you double or triple the cost.

Ted G.

I highly recommend Jeff and Majesty Plumbing based on the experiences I have had with him. He is professional, personable, courteous, and knowledgeable without being overly technical. He quickly assessed the problem and completed the work in a timely manner and at a reasonable cost the first time I had him out.

The second time he came out (issue unrelated to the first visit), he gave me some recommendations on fixing the issue myself. Most service providers would take the quick buck; Jeff's integrity is second to none and I know I am getting quality service and sound advice. Service like that is far too rare nowadays.

If you have plumbing issues, call Majesty. Thanks Jeff, keep up the great work.

Tracy G.

Plumbing...not too exciting but in times of crisis a great plumber is priceless! Jeff came out to my home, on short notice, diagnosed the problem immediately and got me flowing again! Price was right! Service and a smile. Nice guy, great company. I highly recommend Majesty Plumbing LLC if you need the job done right. Thanks Jeff, it was a pleasuse meeting you.

Robert E.

A few months ago they installed a water heater. The price was fair and he did a good job. I would recommend this business.

Paul U.

DO NOT, I repeat DO NOT listen to Jeff Lewis when he says that you need a D&R (Disaster and Restoration) service before he can deal with a water leak. Consider his $95 do-nothing service charge a cheap lesson and call somebody else. The disaster will only begin when they walk through your door with their HEPA machines, fans, heaters, dehumidifiers and sledgehammers. The ""D"" also stands for demolition and they will destroy your kitchen for an outrageous sum of money before daring to charge you more than three times that amount to restore it.

When I got the same recommendation from Jeff Lewis on another property --that he couldn't fix a leak until had the D&R company came in, I knew something wasn't right.

Derek N.

You just can't find customer service like this anymore. Recently the water pressure in our house dropped significantly. In the thick of the holiday season with holiday parties, travel and general chaos. Not the time to have schedule a plumber.

I found Majesty and read the reviews here. I was impressed the owner responded (quite nicely) to the reviews that were negative and that the good reviews were glowing. I really wanted to use someone local. I quickly checked the registrar of contractors and saw that everything looked great, no complaints and licensed for almost a decade.

I filled out the contact form hoping to potentially get the problem looked at before the weekend (late on a Thursday night). Imagine my surprise when I got an email back in less than an hour apologizing that they couldn't get someone out until Monday BUT based on what I had told them they thought there was something I could try that might fix the problem.

I was able to fix my own problem based on the help from Jeff. More importantly it relieved a TON of stress during an already hectic week. Jeff and Majesty plumbing are exactly why I love supporting the local service industry. I will be recommending Majesty to everyone I know. Honest, caring and knowledgeable, not a combination you see much anymore.

Thanks Jeff you are AWESOME!

David M.

Majesty Plumbing as been my choice for business and residential plumbing services for years. Always professional, always fixes the problems properly the first time, and fair and honest prices. Majesty Plumbing is well worth the call.

Howard D.

Second time I used this company and another great experience. Very professional friendly and good prices.

Lisa M.

In an emergency situation and get voice mail saying ""if this is an emergency press one"". Obviously I did and it just repeats the message. Plumbing is not a 9 to 5 job! If you cant be available when a customer needs you, I wont ever become your customer.