Majestic Plumbing & Electric

No One Particular ..

! WASTE OF TIME & MONEY. They whole day (8AM - 10PM) For A Basic Water Heater Replacement w/ a crawlspace pipe adjustment.. Planned many weeks out, tech quoted and knew before coming out for the service date and we even sent additional pictures prior to - JUST TO BE SURE FROM PAST HORRIBLE EXPERIENCES & STILL BOTCHED IT ALL UP!! Dented up the BRAND NEW, OUT OF THE BOX, Water Heater as if it were a refurbished beer can! Even asked to help or to please ask AND EVEN DURING A COVID-19 CDC SOCIAL DISTANCING GUIDELINE CRISIS Since Clearly Y'all Aint Got Your Stuff Together To Well. Only so it can get done correctly 'hopefully' bot no, y'all F'ed it up. Excuse my letters. As the FINALLY Connected the lines, at 9:45PM were BACKWARDS and ya F'ed Everything Up AGAIN.. DUDE.. Seriously... You busted your nice pipe seams and messed everything up, again. INSANITY. We have kids and a family to take care of and can't even properly feed them due to NO RUNNING WATER. Had some water stored for flushing and basic hand washing but had not planned for a whole day without -anything-. Wasted so many hand wipes and during a time of crises when those are worth more than gold; Absurd.. Tech was nice(ish) but am not having any part of this nonsense. Nothing personal but NO. Can understand certain scenarios occurring but we were way more than patient. Expect a further call for the damages you have incurred. & STILL NO HOT WATER & LEAKING PROM THE TOP. FINDING ANOTHER PLUMBING CO.. Thanks For The EXTreeeeeeeeeeeeeeeeeeeemly Super Professional & Knowledgeable Service * this last bit was sarcasm, fyi. _

Karen K.

Have used majestic for about 6 years. Always prompt and always does a great job. I trust them to pick a less expensive option, if possible.

Mark G.

I called their 24 hotline at 5:30 am my water heater had gone bad and was leaking water. I can't say enough about their customer service, timeliness and professionalism. I had a new water heater installed by 11 am! They truly set the Gold Standard..

Charlie D.

I have used Majestic for 10+ years. They are always here in a timely manner. The knowledge and recommendations are genuine, and in mind for a long term solution. I recommend them to all of our friends. It is a top notch organization.

Linda D.

I called with an issue in the morning and they sent a technician out in the afternoon. Efficient in diagnosis and repair. Technician(Mike) was polite and knowledgeable. They wore shoe covers to keep floors clean. Would highly recommend them. I have used this company several times.

Keith H.

Darryl is the GREATEST! He came in and knocked out the job quickly, cleaned up his mess, and had outstanding customer service. I definitely know who I'm going with for future electrical jobs!

Jason A.

Repeat Customer! If there were different categories Majestic plumbing would receive 5 stars in many categories such as service, friendliness, timeliness, quality of work, knowledge of different problems, Teamwork, honesty and maybe a couple more if I really thought about it. Where they fall down is price and overall thoughtfulness of the big picture of plumbing. Full disclosure is I can DIY most plumbing repairs. So I know what parts cost and at that point, for myself, what am I willing to pay for labor? I believe Majestic is on the very high end of professional plumbers when it comes to price. I am willing to pay more for their service because I trust Allan. Sometimes peace of mind that a project gets done correctly is priceless. You will find cheaper plumbers but at what cost? That's your decision. I hope this is helpful.

Jamie L.

Majestic was fantastic. I called late on a Sunday night with a plumbing emergency. There were no technicians available until the next afternoon. However, the representative on the phone could here the panic in my voice. She promised that if an appointment became available, she would try to squeeze me in. I had actually called three companies, but Majestic was the only one who treated my emergency as their emergency. I received a call from her at 6:53am. . The technicians were at my house by about 7:30am. . I had running water and properly flowing toilets by 8am! So blessed! These guys were wonderful. I would definitely call Majestic again!

Gelisa L.

Early last week, we had an a pipe burst under the sink. After inspection on Tuesday, the technician told us that he would need to order the part. After sitting in his car for an hour, he informed me that he wasn't able to get in touch with the office, but would let us know what the status would be. The next day, we are informed that it'd take a couple of days to get the part in. So they let us know it would be repaired by Friday. We made it a point to let them know that it needed to be repaired before the weekend. We were hosting a child's party on Friday. Friday comes and goes and we finally call in the afternoon only to be notified that the part has not come in and they'll definitely have it repaired by Monday. Here we are and after a hectic weekend of avoiding our kitchen sink while throwing a child's party. Still eating out which is also costing us. This afternoon we were told Wednesday. After my partner informing them that this is completely unacceptable, they agreed to send a technician out, but locked the part in the building to which the technician, Doug, replied that it's """"not his problem."""" The service here was absolutely unacceptable.

Lynne H.

Terrible customer service. Did not show up in the time frame they said that they would. Did not perform the service we had scheduled for today. An exorbitant price estimate for one hours work (500$) leads me to believe that they do not want the job.