Maitland Winter Park Plumbing

Joe M.

Very disappointed in the service offered. The communication between the office and the service technician was poor, resulting in us being charged $89 and our plumbing issue not resolved. When I called the office they were not willing it assist, only to share their cost of labor was high and they face high workers comp and employment cost. Had always heard good things about MWPP, this was our first/last experience. VERY DISAPPOINTED.

Justine C.

I had expected, at least an apology, from someone at Maitland Winter Park Plumbing, But obviously it must be routine business to ignore their mistakes and leave people stranded. If you see my initial review about how their mistake left my daughter in the shower, and the rest of the family without water, only to drive off and leave us high and dry. We are not planning a lawsuit, but an apology would be appropriate. Of course, you have to be a certain type of person to apologize !!! By the Grace of God we were put back on line a few hours later, through no help from them or their staff. I am amazed at how they can ignore their actions and not feel at least a modicum of guilt after their mistake. It takes a big person to admit they were wrong, I'm sure they never will.

Lex S.

Just had our condo replumbed because plumbing was 38 years old and had problems. The work was done in 2 days. Workers came on time and worked carefully, moving heavy furniture and covering what could not be moved. They were considerate and polite and mindful that we were staying in home while work was done. We have used them for years and recommend them to all who need work.

M B.

When they came to fix the shower they used a cold chisel (used for knocking down brick and concrete) to open up a brass insert on the shower. Make sure to get a written contract and itemized before they do any work , because they will show you a different price the tablet at first and then when they come back and do the work, they, try to make you sign on a tablet with a more expensive price

Marc B.

I have been using these guys for several years now. Anything from a new water heater to changing a shut off valve for the sink. They have always been right on Time,honest and most of all reasonably priced. The employees are friendly and well trained. I will continue to use them and recommend you use them also.

Kate M.

I needed a plumber fast to replace a faucet. I called Monday early and spoke to a very kind and helpful person. She scheduled for a morning appt We realized that it might not be easy to replace as my faucet was very old. Sent her pictures which were to to the plumber coming and decided that I should go to Lowe's and pick out replacement with help from employee. Adrian was the plumber who came and he was so knowledgeable and professional. He made sure everything was 100%. He explained some things that I had questions about and was so kind. This was a great experience I highly recommended this company

Jill S.

beware of this company! They installed a water heater in our home. In a week my family started feeling extremely sick we did not know why until we stepped in to the side of the house where the heater was installed the plumber left the gas valve open! which came in to the ventilation in the house. When called they came and closed the valve and said oh sorry! Well right after AmeriGas came over as a gas leak was called on by our neighbors as the smell was that bad. AmeriGas charges a service fee did a whole check up on the house to find out that yes indeed the leak and the valve was left open by the plumber. the gas tank then had to be filled which was an additional charge, I called the company spoke to an Eric who may I add has NOT apologized once for the incompetence of his plumber. He said he would get the charges reimbursed. After two weeks I get a check, it does not even cover 1/3 of the charges encountered. We are stuck with $800 bill with gas and service issues.... I can NOT believe this company is in business and operates so poorly!

Marcel S.

They were deceiving on their costs. I was told over the phone that their service fee was $49.99 and if they did the work, the service fee would be waived. It was NOT. I was charged $373.00 to change fixtures on my bathroom tub. I sent an email requesting an explanation and to this day, they have never responded.. I will not use this company again. Patti V

John H.

They saved me $5k!!! I had what I was told was a drain field problem and needed to replace it. They came out and looked at everything and said its all good to go! Haven't had a problem since! Turns out it was a clogged pipe from a baby wipe! Can't believe I almost tore up my yard and burned my savings

Faith M.

Called them for an estimate on replacing an old electric water heater with a new instant heat type. They scheduled the tech for the estimate, and we spoke on the phone prior to the tech coming out, but they never once told me they would charge me for an estimate. Their website doesn't say it either. They came out, spent about 5-10 mins looking in my garage, and gave me an estimate along with a bill for $50 for the estimate. When I questioned them about not telling me they would charge me for the estimate, and that their website says nothing about a charge, they had no answer. It is not the fact they charged me, it is the fact they never made it clear to me there would be a charge for an estimate, if they had I would have used someone else. Not using them for this job.