Mainstream Services

Kelly S.

My opinion is if you desire honest work and appreciate your money being used on the actual job required to complete the task call elsewhere.
A 15.00 external part didnt require internal extensions, sadering, uncleaned up mess and ""possible"" holes in the wall plus a big bill.
Grateful i wasn't ignorant to the work at hand and declined.

Rudolph J.

We first used Mainstream about a year ago, at the recommendation of friends from church, and we were not disappointed. Three other plumbers (yes 3) had incorrectly diagnosed a problem with our Kitchen sink stopping up. Ben came in and correctly diagnosed it, saving us thousands of dollars. This week we had a leak in one of our bathrooms, and Ben came again, and quickly diagnosed, and fixed our problem. This is a company whose owner, and employees are filled with integrity, make their customers' needs a priority, are more than fair with their charges, and quite simply, a class act. It's such a blessing to find a company like this.

LW L.

I thought it odd that the few times these guys were called to a leak at one of my rentals that the fix was a whole new water heater and repiping of said water heater. Nevertheless, I gave them the benefit of the doubt and chalked it up to coincidence. After all, they are the experts.
But then I had a pipe leak in a separate rental caused by the snovid freeze. The tenant had called a plumber who quoted $1500 to repair. Of course I called Mainstream to get a second quote. You can believe how my stomach churned when they quoted a 20 thousand dollar whole home repiping as the fix. I can just imagine how much I overpaid for my other fixes.
My guess is that their workers are on commission and get a percentage of the jobs they sell. Just a guess.
Bottom line, find a company thats more honest. Mainstream will oversell the fix.
You might just need a new toilet plunger, but they will try to talk you in to 3 new toilets, a bidet, and a rerouted sprinkler system. Kaching!!

Pam B.

I had called Mainstream in a panic because my father's vacant house had been flooded by faulty pipes. Rick was there within 15-20 minutes, helped me locate the water shut off and was able to ascertain things were off for the moment. Due to my scheduling conflicts, had to schedule an appointment for 2 days later. Rick was there on time as promised, detected the problem immediately after removing a wall and fixed the problem quickly. Will certainly use them again if ever in a bind.

Oh W.

My property management company used these people. I was charged $254 just to unclog the garbage disposer. It seems that replacing with a new one is just the same cost.

I believe it is way over priced.

Z B.

I had the guys put in a Pelican whole house filtration system. It took me a while to get them out to do the work as they seemed to be always on emergency jobs. When they came they were great did the work fine and quoted me to plumb in my fridge. After they had left, one tank in the system started to leak and was isolated. I still had water so no emergency. It has been almost 2 months and I still do not have the tank replaced.

They came in December and plumbed in the fridge leaving a hole in the drywall. They promised they would send out someone to make good. I appreciate it was the holiday period but I still have a hole in the wall one months later. I have just had a call to say they don't make good that's my problem. I have adjusted my rating accordingly.

I guess you just can't believe what some people say. If I had known that they don't do the whole job I would have gone and had them rip my wall up. Be warned.

RP Austin.

Jerri S.

I manage several properties for my dad on the side and always use Mainstream when I need plumbing work done.

Chris and Eric are as friendly and knowledgeable as people can be. They are always on time and get to work immediately. They are always able to explain the problem simply and can usually solve it immediately. I would say their pricing is comparable if not cut-rate, but honestly I have not used another plumber in at least two years. I am truly comfortable calling these guys over, pointing to the problem and signing the check. Five stars all around.

Judy W.

Incredible service from first call at 7:30am until the techs left my house. My water heater crapped out and leaked a good amount of water late in the evening, I called at 7:30 and they were able to provide me a price almost $1,000 lower than other quotes and same day install(3hrs from my first call), and done in approx. 1.5hrs. Couldn't be happier and referring them to anyone that needs plumbing service.

Monique P.

I cannot say enough good things about the team at Mainstream. Like many Rinnai tankless water heater owners, mine busted during ""Snowpocalypse 2021."" Rinnai did not have enough parts or units to supply the demand and the plumbing companies were asking over $5K to replace or swap with a different brank. Mainstream figured out that Navien units were easy to swap and a better built unit, with stainless steel heat exchange. Paula let me know that they acquired a truckload and would install one for me for HALF of what the 2 other companies had quoted. I had been without hot water for a couple of weeks so I didn't mind waiting a few more days. Eric and CJ came out and had me going in about an hour. They were knowledgeable, neat, and friendly. It's a small business so every employee takes pride in being a part of the team.

Chuck T.

We used them to replace a water heater that went out. It seemed like they did a good job until about a month later when we opened the door to the room and realized there was a leak that had resulted in mold on the walls. We called them and they came out and ""fixed"" it, which we later learned they did not. Here we are a year later, the leak is still going strong, and the water heater has gone out. We are working with another plumber to fix all of the issues they have created, but definitely recommend not going with them if you value your home.