Mahoney's Plumbing

Paul S.

Avoid this place at all costs. Technician ""Zane"" came out and said my water heater needed both elements and thermostats replaced. I suspected the elements, given scaling. But I asked why the thermostats needed to be replaced. He said he replaces them all as a set. I asked to see ""the set"" and he said no. So I asked what the cost was just to replace the elements, and he said he was not going to do that, he only replaces the entire set. When I asked why he got very agitated. I remained calm until he said take or leave it. So I said forget, just get off my property. He said if you touch me you will be sorry. I said what the hell are talking about, just leave. He repeated I would be sorry if I touched him. This kid was not right in the head. I can't believe the company hired this strange person. I called Parker and Sons, they came out one hour later. He said both elements need to be replaced. I asked about the thermostats and he said they were fine. I told him about ""Zane's"" insistence that everything be replaced as an entire set, and he said nonsense. Go with Parker and Sons. Great customer service. Avoid Mahoneys and for sure steer well clear of ""Zane"" the technician.