Maglish Plumbing, Heating, Cooling & Electrical

Jocqueline P.

I scheduled an appointment to get an estimate for a mini split installation. The person came and said he would call later with the estimated cost. I never heard back. That was over a month ago. Unprofessional for lack of follow up.

Follow up- Paul called probably after reading this review and stated he thought he called me 2 days later to say they were not interested in doing the install. Funny how you provide this service but yet declined to do the work. I mean. I live in a nice neighborhood and had the money. Never met a service provider say they are not interested in providing the service they advertise... Use someone else.

Nancy H.

Excellent customer service, easy to schedule tech to come and clean my air conditioner. He did more that I expected by completing a thorough inspection and noting all he checked on my invoice. The price was very reasonable and I will definitely use them for all future heating and cooling need.

David U.

Did a whole house remodel while living at home. They were great in accommodating piece meal work schedule and completing their work in a timely fashion. Their work was good and some of the plumbing was quite complicated. Their electrical work was done well and if there was a problem they fit me in the schedule and fixed what was not right. Good people to work with and knowledgeable about their products. Highly recommended.

Milena J.

I purchased a $2,000 water heater from them 5 years ago and it is a real lemon. I recently had to get the flame assembly replaced and they came 2 times with a defective one and the third one was ok. They charged me almost $400 for labor. clearly a rip off and the tech gave me stupid excuses for the ridiculous charge! I used to be pleased with their service but never again. I wrote the owners a complaint letter and never received the courtesy of a response. Now they have lost me as a customer and hopefully more.

Robert M.

This place charges a $75 trip charge to come out whether or not they are able to do the work. I was never told this when I set up the appointment. The plumber told me that it is the customer's responsibility to somehow know their policies even if they don't inform the customer up front. Go figure. This is a very unreputable, unethical business who is not honest with their customers. They deliberately lie and cheat. Do not do business with them. STAY AWAY!!!!!

Joseph L.

We bought a house and moved to Valparaiso, IN in July of 2021 not knowing anyone, including businesses. Our house required a lot of repairs. Out of all of the plumbing and HVAC companies that I had come through my home Maglish was always #1. Incredibly responsive, professional, knowledgeable, caring and friendly. Our home needed repairs/upgrades from the current mechanics from lack of maintenance from the previous owners. We needed a new furnace, AC, dual sump pumps, water heater, outdoor spigots and major pipes replaced for proper venting and plumbing. Maglish was all over it. Everything went as planned and their teams were just amazing. Their communication with my wife and I was exemplary. Never, have I worked with such a well organized and knowledgeable plumbing and HVAC team. They do not cut corners and do the job right the first time. I 100% trust Maglish after this install and highly recommend to everyone. For all that we had done I was actually surprised with the cost. It was much less then I expected and other companies that I had give me a quote were $10,000 or higher and offered much less in quality. Maglish WILL take care of you and do the job they promise. Their team is so great from start to finish and once the job is done you will feel so happy and relieved. They are just awesome. Maglish cares.

Take care,
Joe

Judy N.

$$$ Beware! The toilet was leaking slightly from the main floor to the bathroom below. We knew that it was the seal, because it had happened in our other bathroom and I told the two very young ""plumbers"" before they even started what the problem was. It was a total of 15 minutes work as I watched... they looked downstairs, then pulled the toilet, breaking the ceramic tile behind the toilet and replaced the seal, charging us over $275! When I called the manager disgusted that it cost that much, his cocky reply was ""I could have charged you more!"" They'll never get a chance, I would never use Maglish again!

Han S.

I was charged SIX TIMES the cost of a part for my AC unit. Now you know why they can afford a flat $75 service call.

Upon asking why, I never got an explanation or even the courtesy of a phone call back.

A twenty minute job that I could've done myself cost me nearly $500.

DO NOT USE.

Bethany M.

I had them come out to look at a bunch of work. It looked tricky to them. They called to see something additional to formulate their plan, and asked if I'd be home that afternoon. I waited and waited and waited. They never showed. They never called after that either. They just ghosted me. Called other companies and got the work done. They didn't complain about how tricky it was either.

Edited to add that the service man was very nice and did call to apologize for missing our appointment and not getting a quote back to me. Apparently they've been pretty busy. We did end up hiring out the work to other service professionals so I'm unable to review the quality of work by Maglish.

Michael S.

As an architect, I can sincerely state that my experience with this company has been horrible. They charged me $625 for 2 people X 2 hours of work including a $75 Travel Fee. And on top of that, the work was marginal at best!. Look Elsewhere!