Magic Plumbing Services

L T.

I am visiting my mom and we discovered water backing up into the shower and tub.
We called mid-morning on Saturday about the blocked drain and were happy that he could come out between 2-3pm. We started calling them at 3:10pm, left messages and still have not heard anything back and it is now 6pm. I have no idea what happened, but would never contact them again.

John M.

I have used this company twice and both times Ignacio has been very professional and responsive.

Diem J.

They were great and professional. The owner took off his shoes and was very nice to me. He explained what was wrong with the clogged toliet and made sure that it was functioning. He gave me advice for another problem. They had the best prices. I will be using them again and would recommend them to anyone.

Bryan S.

They did a great job on unclogging the pipes, now saving up to remove another problem found by them, which was a previous plumber that screwed up, which was a tool to remove roots broke off and lodge itself and didn't tell us. I would definitely refer them, nice honest people.

An K.

We worked with Magic Plumbing through an insurance company. Had to follow up multiple times to get the job done.

Patricia C.

Ignacio was great! They worked with several issues in our home in Los Altos. The crew worked tirelessly even in the rain and on the weekend. I'm very satisfied with their rate and quality of their work. Having hired several plumbers in the past few years, I feel I've finally found the guys we'll stick with!

Donna L.

Ignacio was great! We had a leaky pipe problem taken care of quickly and professionally on a day when no other plumbers answered my call (during December holidays). We were installing a recirculation pump and caused some leaks. He went out of his way to diagnose the problems and make sure that they were fixed and the pump was working properly. Thank you Ignacio!!

Steve H.

Super solid service. Called when they said they would, showed up on time. Did the work no complications or bumps & well done. Not expensive. No credit cards though.

Prisco M.

Top notch all-around service! I was in need of quick service for my rental property and while all the competitors were giving me 1 week turnaround times, Ignacio was able to arrange for a same day visit. They came to my unit, diagnosed the issue, bought the parts, and had them installed immediately. It was thoroughly impressed with quickness, friendliness, and professionalism. Great experience!

Thanks for your help!

Sjy S.

They were good and I have recommended them to friends. But, their professionalism has gone out of the window. Our appointment was at 9AM Saturday. No show, no call, and no call back after I left a message at 9:25AM. I wasted my Saturday morning waiting around for them and still not getting my problem solved.

There are a lot of good reviews here and one of them was from us. They probably deserve everyone of them for their workmanship IF THEY SHOWED UP. Looking at some of the recent reviews, it sure seems that we weren't the only family receiving the ""no show, no call, no callback"" treatment. Let this 1-star review be a reminder to the company that their professionalism and credibility just isn't what it used to be and their business will eventually suffer.