MAGA Plumbing

Marianne W.

Once again, it was Tony to the rescue for me.
Early this morning I was sweeping off my patio and I heard a hissing behind me.
I saw that there was water coming out of the side of a copper pipe that extends up from the ground for a hose connection. I had to shut off the water to my house and the guesthouse. I immediately called Tony and he said he'd fit me in today. By 2p today the hole was fixed, all cleaned up, water back on, a reasonably fee paid for same day service and Tony was off to his next job.
Thanks again, Tony.

D D.

I have used this service several times and each time it's been excellent, they're always on time and they respond quick. I will definitely continue using them and I would refer them to all family and friends.

Sam H.

I own a short-term rental (Airbnb) in Tempe that recently had an issue with the hot water heater--it wasn't producing any hot water.

I called MAGA Plumbing, partly because I'm a big fan of the name, and Tony seemed like a knowledgeable and honest person to work with. He was also available to come out the next day, which was crucial since the property was occupied by guests.

Tony arrived as expected and called me with the diagnosis and options (I live out of state). He provided two options:
1. Replace the two faulty heating elements for $500, which would restore hot water immediately.
2. Replace the tankless electric water heater entirely due to its age and significant corrosion (he sent photos to show the corrosion) for $1,300. However, this would take about a week to get the replacement water heater in stock and installed.

I would have preferred the second option, but given the immediate need for hot water for my Airbnb guests, I opted for the $500 heating element repair. Tony assured me that this would solve the issue and provide hot water that day.

Here's where the one-star review comes in...

Tony called me later that day to let me know the repair had failed and didn't solve the problem. He said I would still need to replace the hot water heater. He offered to discount the work he had done that day by 50%, effectively increasing the total cost of the hot water heater replacement to ~$1,550.

Taken aback, I asked if I really had to pay for the work done that day, even though it didn't fix the problem. Tony explained that despite the unsuccessful outcome, he had spent many hours working on it and needed to be paid for his time.

Ultimately, I contacted my property manager's plumbing recommendation. That plumber was able to replace the tankless hot water heater the very next day for $900. Additionally, they installed a shutoff valve, isolating the water heater from the main water line for easier maintenance in the future.

To be clear, this one-star review is not because Tony couldn't fix the problem--it's because he charged me even though the repair didn't work. While I didn't want to cause conflict and only questioned him once, I believe it's unfair to pay for a solution that didn't resolve the issue.

I shared this story at the Thanksgiving table, and everyone was shocked that a company would charge for a failed repair. The general sentiment among my family was that if a company or vendor offers a solution and it doesn't work, they should absorb the cost. I had agreed to pay $500 to fix the problem--not $500 for someone to try to fix it.

I hope this review helps others make an informed decision when choosing plumbing services.

Elizabeth N.

Tony with Maga Plumbing is absolutely amazing!! Came and fixed the toilets the leak in our shower and renewed our water heater!! Amazing, fast, and efficient!! We highly recommend Maga Make Arizona Great Again!!! You rock Tony!!
He even entertained my granddaughter and walked her through what he was doing when she asked questions great family guy

Angie C.

Honest and hardworking! Does an awesome job. 3 service visits and all 3 were excellent!

Selma S.

Tony had a quick response time and availability. Tony is very honest. He doesn't do what isn't necessary. He follows up and discusses his findings and recommendations after he finishes the job. I highly recommend his services.
Selma, Scottsdale

Heidi S.

We finally decided on getting a whole house water filtration system and osmosis. We were so lucky to find Anthony. We were so happy with our estimate and couldn't wait. He was able to install everything the same day. He was professional, knowledgeable, patient (I had tons of questions) and fast. He's definitely our go-to plumber from now on!