Madden Sewer & Drain

COLLEEN J.

5 star for the quality of work and professionalism of the team who installed my injection pump system. My only suggestion is that after your receive a quote you call to understand each line item. This will allow you to understand scope, cost...Sean us very good at explaining it all.

Dave H.

We are so happy that we were referred to Madden Sewer and Drain.
They came at the appointed time, cleared up our clogged tub and were very professional. Their pricing was fair and we will use them in the future. We have already referred them to our neighbors. We wanted local people, not 800 numbers without local locations. Dave H.

Julie F.

I needed a sewer evaluation after a basement flood. They were very busy with all of the rainy weather but were able to fit us in. They were attentive and professional and completed the job to my satisfaction.

C. C.

Been using Madden for years. They aren't the cheapest but they come out and fix clogged pipes as scheduled. Then one day the main guy had to look into the catch basin and he tells me it needs to be rebuilt, which it did, bricks falling off of it and everything. A call is given to them for an estimate. Instead of giving an estimate I get a call that they are on their way to do the work. No, they are told. Right now we just want an estimate. So they fax over a written estimate. $6,000 to rebuild the bricks in the catch basin, rod out to the street, replace the collapsed pipe from the basement to the catch basin involving digging up some sidewalk, and divert the sink line into the catch basin to stop the water from seeping up through the cracks in the basement floor. It wasn't an emergency, so about a year went by until we said okay, we have the time and money now to do it, come out and do it. They demanded half up front. $3000. Which they were given. But apparently over the course of that year they forgot what the job entailed. They come out, don't rebuild the catch basin but merely do a cosmetic deal on it by just coating it with cement (who cares what it looks like, it's a pit covered by a manhole cover), they replace only four foot of pipe (how does that help when the rest of the pipe going from the basement to the catch basin is collapsed), and don't do anything AT ALL with the sink line as the original proposal stated, and then do a sloppy job replacing the cement in the basement that they sledgehammered out leaving an ugly, bumpy lump in the middle of the room. At the end of the job, which only took two and a half days, I told the guy we weren't happy and he needed to call my partner or else he wasn't going to get paid, but he refused to call her, even laughed about it and made a snide comment to me about my partner being my ""boss"". What they did wasn't even worth the $3000 paid up front (as a matter of fact, I don't even understand what the point of what they did was--no problem was solved by the work they did), so obviously we weren't going to pay ANOTHER $3000, but they insisted we owed them. Never sent anyone over to talk to us, to inspect the job, to find out what the problem was, just insisted we needed to pay them. Very sad that we don't use Madden anymore after all these literally decades of using them, but how can you use someone again after they try to rip you off like that? My suggestion is trust them for a simple rodding but for nothing major.

Kyle P.

Integrity and trust are perfect words to use in association with Madden Sewer & Drain. They are true to their word, which is a rare find these days.

Maria P.

Excellent plumbers. Responsive, thorough and fair pricing. Gladly recommend them!

Fred G.

I had a floor drain in the basement backing up so I thought I would rent a power rodder and do it myself. It was then that I realized that I had a much bigger problem and couldn't handle it. I called Shaun on a Saturday and he was at my house within a hour or so. Him and Travis came out and cleared the line and got things working. They were awesome! I now have a plumber I can trust. If you need anything done, give these guys a call.

Janice R.

Prompt, kind, extremely knowledgeable. I am so pleased they were recommended to me. I am very happy with their work. Thank you, Kevin and his team.

Hillary D.

Seriously A-Mazing service. Thank you Freddie and Javier! They arrived within an hour of me calling. They conducted all of the investigatory work (free of charge) before notifying me of the problem and how much it would cost. They were about an 1/8 of what I was expecting to pay! Will forever be our go-to:). Friendly, fast, and clean.

Ario T.

Great service!!! Madden Sewer and Plumbing scheduled me on short notice and performed service on my ejector pump within the same day. They provided great quality work and made sure that my ejector was back in action and fully functioning. This is my second time using Madden and I appreciate that they warranty the products that they sell/install.