Mac's Plumbing, Heating & Air

★★★★★ 4.6 / 5 (84)
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: 9727 Kent St Ste 150, Elk Grove, CA 95624
: (916) 794-8884
: https://www.macsplumbing.com

Company Overview

Mac's Plumbing, Heating & Air is a trusted plumbing and HVAC service provider in Elk Grove, committed to ensuring customer comfort and satisfaction. With more than ten years of experience, we offer high-quality home services at reasonable prices. From small fixes to large installations and routine upkeep, we treat every job with the utmost attention and concern. We specialize in a variety of services such as drain cleaning, water heater repairs, repiping, heater installations, AC upkeep, and whole-home water filtration. Our technicians are fully vetted and engage in ongoing training to keep their skills sharp. We offer complimentary estimates on new installations and feature various coupons and promotions. Visit our website to schedule an appointment.

Our business was originally known as S.D. MacDonald Construction. Starting a plumbing service was a seamless transition for the MacDonald family, thanks to their background in new construction plumbing. Their systematic approach perfectly aligns with their construction company. Key core values, referred to as non-negotiable standards of excellence, guide their operations. This means that Mac's technicians are drug tested, background checked, professionally trained, and always respectful and friendly. Our goal is to guarantee customer satisfaction every time, building lasting relationships while having fun.

Steve and Rosie MacDonald, the owners, are dedicated to their Elk Grove community. Steve advanced through school, finishing at Elk Grove High after beginning at a smaller school in the southern region. Interestingly, Rosie also graduated from Elk Grove High and met Steve at a local restaurant shortly after. They connected and married in 2002. Their family includes a daughter named Hannah, who attends Sacramento State University, and a six-year-old son named Hank. Steve learned carpentry and earned his State of California General Contractor's License in 1995.

Business Services

  • Drain installation
  • Drain repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • HVAC installation or replacement
  • HVAC system repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:8:00 AM - 5:30 PM
Tue:8:00 AM - 5:30 PM
Wed:8:00 AM - 5:30 PM
Thu:8:00 AM - 5:30 PM
Fri:8:00 AM - 5:30 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

David G.
★★★★★

Mac's is the only plumber we use. They are prompt, reasonably priced and honest as they come. We have a high tech tankless water heater that requires experience as well as training. Steve not only fixed the tankless heater problem in a few minutes but showed me how to perform periodic maintenance to keep the system tip top all for a very reasonable service charge, considerably less than others I called. You can trust Mac and the crew!! We sure do!!

Jeff B.
★★★★★

We had issues with our shower faucet so contacted these guys since they were close and we needed quick repair. Wayne and his team were great, very friendly and knowledgeable and answered all my questions. He got us all fixed up with an easy/quick part swap, which luckily he had in his truck. Shower works good as new and feels like a little more water flow too.

Gary P.
★☆☆☆☆

I called at 3:33 Sunday afternoon. Answering Service said they'd call back within two hours. I waited for four hours. Called back, left message... now it's been 24 hours. Still no call. Obviously, I've found someone else. Just thought I'd post this Incase the owner has an issue with the answering service they use. Either way, didn't help me with a house full of clogged drains.

Kathy H.
★★★★☆

Tom came repaired the water valves in my bathroom. He was quick and did a thorough job. I appreciate Kristyn's great customer service each time I call.

Nellie D.
★★★★★

Steve from Mac's Plumbing quoted me a fairly reasonable price for a hot water leak underneath the slab floor. He was timely, courteous, and very thoughtful. He answered all my questions and provided me with full explanation to my satisfaction. Kristyn, customer service rep, did a great job in the scheduling and follow-up process displaying professionalism. Although Mac's Plumbing was my second choice, it was only due to a slight difference in price. However, I will certainly consider its services in the future and have no hesitation in recommending to friends.

Rachel R.
★★★★★

Tom P. came out to snake our lines and he did a great job! He was on time and very professional.

Brenda A.
★★★★★

I am currently remodeling my entire house including my kitchen and three bathrooms. Steve has been amazing to work with. He is very busy but always finds time to fit us in his schedule. His workmanship is of extremely high quality, and I feel fortunate to have found a plumber that I can trust and count on.

Audrey M.
★★★★★

I've used Mac's Plumbing twice and can't recommend them highly enough. Steve, the owner, was the one who came to look at my problem. In both cases, he easily could have told me that I needed parts and expensive repairs that weren't necessary and I never would have known the difference. He was honest enough to tell me that they were minor and quick repairs that only took a few minutes. Like many people, I seem to have bad luck with repair people not showing up, doing poor work, or telling me things that just don't seem right. Mac's Plumbing is reliable, responsive and above all, honest.

D N.
★☆☆☆☆

No return calls, great on installation, not on following up for repairs. Numerous messages left, still in business?

Janet J.
★★★★★

Having a unique pool problem, I called Mac's Plumbing to see if they could help us with installing PVC piping for our new salt generator. They arrived promptly and were professionally dressed. Steve and Jason were very friendly, and courteous; they put shoe covers on to make sure they do not mess up our floors and then immediately reviewed the issue that we were having. After great discussion regarding our problem, they offered valuable advice and shared how we could simply fix it ourselves by using a $25 dollar part. They were extremely patient, as we asked many questions and took the time to make sure we understood how to solve our pool problem. We will definitely call them again and will recommend Mac's Plumbing to all our family and friends.

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