Mackler Master Plumbing and Heating

Elizabeth C.

If I could pick zero stars, I would. We had an emergency plumbing situation, and they said they would come. Didn't show up when they said they would, and didn't respond to any calls or texts. Still have never reached out to us to explain why they didn't come, one week later.

Patrick C.

Made a appointment and never showed and no communication so I wouldn't have the trust with the business anymore. As far as I concern it is common courtesy to reschedule or just not coming.

Steve H.

I had an issue with my boiler during the night, so in the morning I contacted 3 plumbing company. This is the company I hired.
1. They contacted me back within a timely manner. I explained the problem, and an appointment was set up for the same day, because they couldn't give a quote unless someone check exactly what the issue was.

2. The gentleman called, to let me know he was on the way, and called again when he was around the area. He was extremely professional. He showed up with all covid 19 protection, and started the inspection.

3. After he fixed my issue he pointed out a few other things that were not right, and explained how it should be. After the repairs he contacted me a few hours later just to make sure everything was running right.

My experience with yelp and services like this are sometimes hit and miss, but I am happy with the work and the attention to detail and the positive work ethic the gentleman brought with him. I would definitely hire this company again and I would recommend them to anyone who just needs a piece of mind that the job will be done right.