M5 Plumbing Services

james R.

Great job, quickly and efficiently done. Reasonable price. Clearly expert work. Highly recommended .

Martha H.

We needed quite a list of plumbing issues solved. They came out gave us an estimate and scheduled a time for work. There was some delay in arrival, but when you're dealing with plumbing, jobs can run over. They were extremely nice to work with. Pat the owner and his son worked several hours to solve all of our issues and they did it with a smile.

Trebor H.

We were having new flooring installed, and when the installer showed he advised that he would not be able to re-set the toilets since Toto toilets have a slightly different setup. So because both toilets were being removed, and I only had a 1 day to get someone to do the work it was difficult to say the least to get someone with such short notice. M5 was the only local contractor that would come on short notice; however, they would not give me a quote over the phone.

Alberto showed up on time and after looking at the toilets explained for an install of a standard toilet it is usually $325, but because we had Toto toilets the re-set would be $475 for the first one and he would discount the second one to $425. This like I say was not even a remove and re-install, it was just a re-set. This was nonsense in my opinion and someone was purely taking advantage because they could. I countered with $400 each plus tax and he left for a few minutes, and came back and agreed to do it for that. Unfortunately we did not have any options other than be without a toilet until the following week.

Alberto did ask when he got here if we were quoted for the toilet install, and I said we were not so I assume that is when he decided he could charge this outrageous price. I feel exploited since it took 1 person only about 45 minutes to set the toilet and caulk the edge. So realistically this plumber made $800 an hour for their work (parts I would assume were less than $20 for a wax ring and some caulk). This company's business practices are egregious and I would never have them do anything for me again, and I would urge anyone else to do the same!

Robert T.

We hired M5 Plumbing to take care of two smaller but nagging plumbling problems,leaking kitchen faucet and bathroom shower issues. We were first very pleased that their ""standard "" house call fee was reasonable so we hired them and are glad we did. Pat not only took care of the two problems but gave us some really great advice on several other areas of concern. Both of the problems they solved stemmed from improper instalation by another plumbing company. Our advice is simple. If you're looking for a very proficient and honest plumbing company, call M5 Plumbling.
Bob & Kori

Herb S.

Based on reviews about a week ago I called and left a voice mail with a brief job description, callback name and number. I never got a call back. They may be good; I don't know. If they are too busy to take my job, that's fine. Just please let me know and I'll appreciate the honesty. It's been my experience that if contractors don't call back, it's a good indication of what the rest of the involvement will be like.

John C.

I called all over town looking for plumbing services. Everyone but these guys quotes an hourly rate which means they go at their speed. These guys quoted the job. It was in their best interest to move quickly and do the job right the first time. They kept me in the loop the whole time, worked with me on extras that were not part of the original job, and were at my house the day after I called them and on time. Damn I like these guys. Work was top quality for what I needed. Thanks M5. I'll be back when we need other plumbing.

Erlene E.

I truly can't say enough about how great this company is. We had been without hot water for 5 days over Thanksgiving weekend and could find no company to assist us on less than a two week response. M5 went above and beyond to send Albert to our rescue. He was terrific even though it was well after his normal work day. He was prepared with proper tools and parts to do the job. Albert was friendly, polite and effecient getting the job done. He even called the next morning to check to see all was working well. Thank you M5 and Albert for a job well done. You are number one in our list of service companies and we will refer you to our friends and neighbors.

Nan B.

Very happy with this company. Service man came out same day to fix my water heater. He was on time and very friendly. Came with the necessary parts and tools and fixed the problem at a reasonable price. If only all service companies were this reliable!

Liam C.

Pat came out same day to fix a weird leak we had when doing laundry. Showed up right on time, very friendly and got the issue resolved for us in just over an hour. Took the time to clean everything up and put appliances back in place when done and the job ended up costing $100 less than the original ""best case scenario"" quote we were given. Very pleased and would definitely recommend to anyone.

David S.

Pat does excellent work and saved me great money on one repair. My daughter managed to get all kinds of hair pins stuck in the tub drain. I thought Pat was going to have to tear apart the ceiling below to reach the plumbing but he cleared the drain at minimal cost. Thanks Pat!