M. Resnick Plumbing

Lindsy R.

STAY AWAY!!! Do NOT give them any business!! We were given his name through our Home Warranty, and it has still been 2 weeks with nothing to show for it. We needed a new hot water heater from when we purchased our home. When he came to do an estimate, the owner was snobby and obviously was NOT a people-person. He doesn't answer or return any calls and when he does, he just flat out lies. He told us we would need to pay more out of pocket, when it was actually covered in our warranty policy, and is overall disrespectful on the phone. He tells you times he will be coming to the house with a 4 hour window and then at the last minute cancels without confirming a new time. This is the last person we want to do business with. He keeps to push us to the bottom of his client list (I guess because of the Home warranty) because he said he needed to go to other clients houses before coming to ours, however we have been waiting 2 weeks for him to show. Endless headache. Rude, doesn't answer/return calls, lies, tries to get additional money. DO NOT USE!

Cedric J.

Have used Resnick Plumbing on two occasions (toilet and kitchen sink) with very positive results. Very prompt response to my Philadelphia address. Repairs completed quickly with zero problems after.

Kamil A.

Only used him because of my home warranty company. Service is unprofessional, but he probably knows what he is doing when it comes to plumbing itself. After setting up an appointment the first time, never came in/called/messaged. Second time came in hours later than promised. When the time came to do the work, the appointment quickly turned from ""morning"" to ""afternoon, because there is already someone else scheduled for the morning"", to ""I am running late because of some personal business"", to 5PM. The process was messy, but Murray found the problem and fixed to the best of his abilities. The cleanup was not good, bordering on lazy and will now require extra spending on my part due to the nature of repair. Needed a detailed account of his findings to file a complaint with whomever caused the leak. Called his cell/office, talked to him personally, left voicemail, sent numerous text messages. Got a response only the one time he picked up, which was ""I am just that busy."" Almost a month later I still have nothing from him. I guess he is so busy, he needs to reduce the inflow of new clientele.

Take a look at Benjamin Franklin Plumbing, I got an estimate from them as well, very knowledgeable and professional. Only a little more expensive.

Gabrielle H.

My home warranty company sent him to check out a water line issue. He told me it would cost upwards of $600 to fix, and said he would get back to me that day or the next day to let me know if it would be approved. I never heard back from him so I had another friend come over and check it out. 10 minutes later it was fixed and only a $7 issue. I felt like he took advantage of me because I was a female. All I needed was a new coupling piece to attach the fridge line to the water line, and he was ready to start cutting up my walls and replacing the entire line.

Jo M.

On Thursday, February 20, 2015 my daughter submitted a request to First American Warranty for service for her garbage disposal. She was assigned Resnick Plumbing as the contractor to do the work. She called them the next day (February 21). They were unable to schedule an appointment until Wednesday, February 25, 2015 between the hours of 2:00 and 6:00 PM. They never showed! She called them the next day to reschedule. They said they would be out that day (Thursday, February 26) between 2:00 and 6:00 PM again. They showed up at 7:30 PM in a $20.00 Uhaul rental van. They were not aware of what needed to be repaired. They even asked to borrow a plunger and then stated they could not complete the work. They informed her that the office would call the following day to schedule yet another date for the job. It is now Friday, March 6, 2015 and she has yet to hear from the office. (Since she didn't expect any better from them, she called a plumber she found online that Friday and he came out the same day and fixed the problem). I would never ever recommend Resnick Plumbing!

Fly N.

Originally found them on Angie's List, but following reports that A.L. may not be as unbiased as implied, I have since allowed that subscription to lapse.

Have used Murray Resnick plumbing twice and hoped the first experience was an anomaly. It is important to understand that we were not on-site for either job. These were two separate and distinct jobs.

I'd give his wife 5-stars for her pleasantness and timeliness of appointment - and Murray 5-stars for showing up roughly as scheduled. Also, 5-stars for his work and cleaning up after himself. His price is on the higher side, 3-stars, but everyone deserves to make a living.

Where I have had frustrations is (Murray did not head out until he secured credit card details) when his work is completed, Resnick Plumbing falls out of sight: no invoice (or receipt, I suppose), we had to log into credit card account to determine the charge, no returned phone calls. I wish it were otherwise, but instead of feeling I've been treated as a valued customer...well, I just don't. To follow up with a receipt or returned phone call would have resulted in a wholly positive review.

Brittany P.

every aspect of the company is horrible trash and the owner is a liar. we paid to have a lot of work done in a new work space and after the plumber Shaun completely ruined the sink in our backroom, they magically stopped returning our calls / texts and never showed up when scheduled. we had one instance where we had to reschedule, other wise Shaun had a new excuse everytime we tried to set up an appointment for him to return to finish the job. after dealing with this bullshit we decided to call the owner, Murray who seemed to be on our side for the most part. (we let him know his worker was not replying to us, told us he was unable to get a part for us at the time and it would take a week or two to get it in then he would return. yet we found the exact piece of Amazon and had it in our hands two days later. ) Murray said to stop communications with Shaun and to deal directly with him. finally, success! JUST KIDDING! more failure. Murray told us he would have someone out to finish the job within three/four days. then it snowed (Tuesday january 6th) which he then claimed was the reason he was unable to get someone to our business. he then told us he would personally come on Tuesday january 13th to finish the job himself. that's funny, because the day of. no call, text or Murray. luckily we have since hired a new plumber who informed us of how wrong everything was installed and he has had to redo the plumbing and electric near the sink to correct what was done wrong. though we have wasted a good amount of money on this, we more importantly have lost time. we were supposed to have our project done in December and we are now just finishing it up because we had trusted this company. DO NOT USE THEM!!! biggest headache ever.

K S.

I have used Resnick Plumbing twice since moving into our home 2 years ago. The first was a couple weeks after moving in - one of our toilets wouldn't flush. Mr. Resnick was our second plumber, after the guy recommended by my warranty company charged me $200 and then told me he couldn't fix it. Mr. Resnick came out in the early evening, because I wasn't home during the day, examined everything, snaked our drain out to near the road where it was clogged and recommended I get a replacement mushroom cap to top the pump out drain, which was only a few dollars at Home Depot. It only cost $275 and we haven't had a problem since.
This week we realized one of the shut off valves for our outside faucet wasn't working and we had ice under the faucet. He came out right away - called to tell me when he would arrive, evaluated the issue and told me quickly what he would do to fix it. We also had a guest bathroom shower where the water temperature was always scalding, he looked at that as well. Within 30 minutes - he told me what he likely needed to do to fix both and it would be around $300. The work was finished in an hour. He placed a new value to the outside faucet and told me how to winterize it. Also replaced the temperature cartridge for the shower.
Everything was done quickly, professionally, and as he said.
I've always been happy with his work and will call him with our next plumbing issue.

Ben H.

Avoid at all costs!! We were overcharged for a job left incomplete and incorrect, they actually did more damage to the existing structure than the job was worth. A dozen phone calls and a month later, we have to start over with an actual responsible business, and pay to have everything repaired and redone. Absolutely awful, I wish I could leave zero stars.

Robin G.

Ressnick plumbing is the only plumber I would use. They are professional and extremely informative! I have used them for various home plumbing problems and they have never disappointed me. Always arrived within the time period quoted and always gave me an accurate description of the repair I needed and the price. I'm very happy and will continue to use them!