M Burton Plumbing & Heating

Desiree D.

We live in Bayside and got hit pretty hard with the storm. They were honest and friendly but most of all they were fast and neat!!! We have hot water back!!! We will be using them again.

Cheryl C.

Dont use this plumber. The problem was not fixed (leaking bathroom sink). When I called them to let them know (the next day) I was told I would be charged for them to come. Also, the man turned off the hot water going to my washing machine ( I had him look at my dripping faucet in my laundry room; which he said he could not fix). My washing machine stopped working. I called the repair man who informed me my hot water was turned off. This company deserves zero stars. Avoid this company. They charged me over two hundred dollars and did nothing. I called another plumber that actully fixed what Burtons did not.

Craig C.

Maurice and Chris have been helping me immensely over the past year with multiple plumbing and heating issues in an old house. Always prompt and available with any and all issues.

Jerry R.

M Burton did not complete the job they were hired for. I asked them to install a shower diverter in my main bathroom. They walked off the job before it was finished. Maurice never called back or responded to my messages. I would not recommend them.

George S.

Maurice Burton master plumber came to my apartment on Friday October 66 to replace a toilet seal. He came several hours late. He did what I consider an excellent careful job and indicated he would have to return for caulking. I paid him IN FULL and he promised he would return for the caulking. His wife who handles appointments assuRred me on Friday October 6 that Maurice would come on Monday October 9at 9:00am after many calls at 2:00PM SHE TOLD ME HE WOULD NOT COME WITHOUT ANY EXPLANATION.iN ESSENCE HE REFUSES TO COMPLETE THE JOB i HAVE PAID IN FULL FORr

Rick J.

Well I guess they are not a reparable company. I called to get a outside faucet repaired that they had fixed before the The spring. I've been waiting for a call back and never got one I'll try again tomorrow but if not what can I say

Kathi C.

Can't speak to the rest of the company, but Gabriel and Will are an outstanding team. They are courteous knowledgeable and they listen to what you have to say!

Rob H.

Burton handled my oil to gas conversion and did so in a short time, and were clean and professional. Everyone there is easy and a pleasure to work with. My particular conversion had a number of issues, really on Con Ed and DOB's side, which resulted in a complete shutdown of our gas for weeks. Burton bent over backwards to ensure we had hot water for showering in the interim, and would have brought over electric heaters as well, if we needed them. They did some other work for us, which my wife and I were equally happy with. Bottom line - we have other jobs in mind and will be giving Burton a call soon.

As for the negative review here stemming from a bad phone call - I can't speak to that person's experience, but I think it's really unfair to judge a business like this on a phone call rather than quality of service. This is a plumbing service, not the front desk of a boutique hotel.

Jonathan L.

Rude over the phone, wasn't helpful. Kind of glad the conversation was negative. Side note to never call back.

Sioux S.

Fast, courteous service. ..George was great and got my heat working within 2 hours of the call...fair pricing. ..didn't hurt my wallet! Thank you! !!