LV Plumbing

Lala C.

Noa from LV Plumbing was excellent. Very honest, very punctual. Easy to work with and very friendly. Noa thoroughly did his research and found the best solution for us to resolve our water heater issue without costing us an arm and a leg. This is a rare trait to see now a days which was not only pleasant, but also trustworthy. Thanks Noa

Minyi H.

The service is great, the responses are timely, and they are willing to help customers solve all problems.

N V.

My house's main water pipe broke. Manoa did a quick inspection and provided the total price estimate for a replacement. He and his team were excellent in the installation of a new main water pipe in 1 day. Based on other reviews as well, I would recommend Manoa and his team for any plumbing issue in the area he services. Thank you Manoa for helping me in time of need.

Armond A.

I found LV plumbing while searching for a plumber early in the morning because my water heater was acting funny. What a jackpot. Noa replied promptly and scheduled an afternoon appointment. He showed up on time and was friendly and courteous. He diagnosed my issue and ordered the part that we needed. While he was here my sink and shower decided to back up. He went out of his way to unclog it. What a Blessing he has been! This is my guy from here on out. Thanks Noa. I appreciate you.

Ash R.

I highly recommend LV Plumbing. We had a pipe break and we could not determine the exact spot where the leak was coming from. Noa was fast and informative and figured out the exact source of the break. His price was also reasonable. He gave us an adequate duration of the time needed to fix the issue and also provided an explanation as to what caused the pipes to break. His work was fast and efficient and very thorough! I would definitely be using him for any future issues and highly recommend him.

Songpol S.

Noa did a great job fixing hot water pipe that was hard to access and gave me the options for what he could do with pros and cons for each option. He showed up on time and got the job done in the same day in which very appreciated because not having hot water during winter was a big hassle. The total cost to fix was also very reasonable for the kind of job he had to do as well as the extra work he did to make the future maintenance easier.

Joseph L.

This is the 1st time that I ever wrote 2 reviews (for different issues) for the same business. But LV Plumbing definitely deserves my time to write another good review for them.

Here comes the story for the second review. It is a bit long but please stay with it as the details speak for itself.

On last Thursday, Noa (LV Plumbing) did a faucet replacement job at my rental. He did an excellent job so I left a good review. But then the next day, tenant called and complained about another water leak from the water heater. They said Noa did something to the water boiler and after that it has been leaking. It sounds like the tenant is implying something.
It is hard to believe a ""faucet replacement"" had anything to do with another leak at different location in the system.
But since I am an water idiot, I had no choice to call LV Plumbing to see if Noa can help. I texted him late on Friday afternoon at 2:30pm. I really did not expect him to reply back until next week as the long weekend is coming up.
To my surprise, Noa called me back 3 mins later. OMG, that is crazily fast customer service.

I passed on my tenant story to Noa and he was NOT defensive at all and took the time to explain what he did around the water heater (shutting off the valve, etc). Everything he explained sound reasonable. In my mind the new leak is just a coincident and has nothing to do from his prior work yesterday.
And yet at the end of the conversation he was willing to come by later the same day between 5 and 6 pm to check out the leak. WOW how often you get that kind of willingness to help!!!!

And then ""exactly"" at 5pm, I received a text from him saying he is on his way. My goodness, this is another going above my expectation with his precise and transparent communication to ensure you that the needed help is coming as precisely the time that he promised.

When he is done fixing everything he called and explained the new leak is
simply the pressure relief valve was not working properly and caused the leak.
He took the time and patient to take pictures and video showing before and after he replaced the valve.

Then another surprise, at 5:41pm he texted me saying this ""I am done over there and don't worry about the payment. Have a good weekend""
So he was done for all that in less than an hour.

""And did not ask for payment"" === I am speechless!

I then insisted that I must pay.

Guess what, he later only invoiced me for $45 only,

That is labor and materials included. I am sure everyone knows how expensive everything this day is, especially the labor around Bay Area is so crazy.

What the hack, even the time to drive from/to my rental would have caused more than that. I will send him some extra after this review.

But I wanted to let all future prospects know even though I only had two projects with him but I am certain that I can trust his integrity and honesty which are the most important thing in Servicing Professional.

Anyway, to sum it up this guy is
- fast
- honest
- reliable
- Turstworthy
- able to handle customer (in a complaint mode) with calm and effective communication.
- very professional
- very transparent
- able to set the expectation very clear (about the arrival time)
- and certainly not over charging (at least that's how I felt as I am not looking for the cheapest).

Hope this helps whoever are in need of getting a Water service expert

Joseph L

Ilse G.

Thank you Noa for being so great to work with. Great communication, responsive, and went above and beyond for the repair I needed.

One special thing to note here is: I requested 10 quotes for my project. I had a rough idea of what the cost would be because of previous jobs and Noa's quote was easily the most honest and fair so paid him a bit extra as a token of appreciation since honesty is hard to come by these days.

Especially as a female customer.

Conclusion: Noa, you earned yourself a new customer. Your business phone number is saved on my home and I look forward to completing more projects with you!

Much appreciated,
Ilse

Devon S.

Our shower wasn't getting hot and they came and adjusted it for just $85. Other places tried to sell us a new water heater, even though the kitchen had hot water. Our technician, Noa, was very polite, wore shoe covers, and even demonstrated for me how to adjust it myself so I don't have to call someone again. Great customer service!

Pat T.

Noa is very good and professional plumber. He came to my house for replacing my broken drain pipe behind the wall. Get the job done timely and charged me reasonable parts and labor service fee.
I will ask him again for all future plumbing issues in my house .