Lutz Plumbing

Nathan N.

The service was top notch.
ADVISORY! be sure to ask what the hourly labor cost is before they start. We were blown away when our bill showed up with charges of $172/hr.
Won't plan on using them again - too expensive

Stephanie L.

I was, and no longer am, a longtime customer of Lutz. Their people are kind and caring, but I have come to understand that they are overpriced and incapable of resolving problems that I now realize are simple and straightforward. I would not have known this if I had not been forced to call another plumber after Lutz came several times to fix the same problem without resolving it. When I brought in a new plumber, he was dumbfounded that Lutz had not run a simple test which, I might add, Lutz had told me they had run each time. It was the overfilling-a-tub test, which would have explained why water was leaking out of both tubs and through the floor to the ceilings below. I don't know how many times I paid Lutz to fix this problem only to have it recur. When I brought this to Lutz's attention, they ignored me, and when I responded with the information again, they insisted I pay the bill plus late charges. I have paid the bill, but I will no longer use Lutz.

Gino L.

Lutz Plumbing is amazing. I would highly recommend this company to anyone in need of plumbing/heating and air conditioning. Sandra in the office was fast and organized with the scheduling. The team who came out was extremely hard working, fast, efficient, respectful, and friendly. What a great experience from start to finish!! Very happy with their work.

Ed B.

Called, scheduled quickly, nice people (Sandra) on the phone. Brian did the work. Wore shoe covers! Very thoughtful and thorough. Great attitude and great service.

X T.

Be Warned. Lutz plumbing is not trustworthy and provide deceptive practices. They will give a low quote which was really not that low. Then, they came back with $$$$$$$$$$$$$ invoice with all types of crazy reasons.

Buyer's beware.

Byron S.

The show room is well decorated with a variety of options for your bathroom needs.

Phil, at Lutz, was extremely helpful with showing us different products and in processing our order. He was patient in sending us numerous quotes to meet our tastes and budget. Moreover, Phil went out of his way to get us a brand new vanity even though we had paid floor model pricing.

In short, I highly recommend Lutz and Phil.

Fair R.

I love their showroom. Susie (I think she is the owner) knows everything about faucets and fixtures. I do not need a designer, just need Susie. Fixing up my East Bay Home, it's worth the drive to come over and talk to her. Without the cost of a designer, I am getting high end stuff at Home Depot prices. Wahoo!

Michele F.

Lutz Plumbing is stellar. They were so helpful when I realized I could not finish my bathroom remodel on my own.

I first met with Susie who was extremely friendly and very patient with me and my 3 year old, whom I had to bring to their showroom. Phil ended up helping with the majority of the furnishings for my bathroom remodel. He immediately and completely understood my style preference and always had great recommendations. The most notable is the amazing medicine cabinet he suggested. I have four kids who are using the new bathroom and the added storage space from the med cabinet is invaluable. Phil also helped locate and deliver items quickly. I frequently needed items ASAP and he did a fantastic job delivering product in a very efficient manner.

I highly recommend Lutz Plumbing and I will use them again, without a doubt, in the future.

Matt H.

Lutz is by far the best plumbing service I have used in the Bay Area! Lutz came highly recommended by a friend of mine and I couldn't be happier with the quality of their service and the ease with which I was able to carry out my transaction. They helped me choose a beautiful new Keuco fixture for my bathroom and installed it in a timely and caring manner. With Lutz being a family business, it is no surprise that they put their full pride and hard work into what they do. Keep up the great work Jerry, Susie, Phil, and the rest of the Lutz company and I will definitely be doing business with Lutz in the future!

Tam P.

I needed to buy a faucet set and get my faucet replaced. I called to find out what time they closed:

Me: ""Hi - what time do you close?""

Lady: ""For the showroom?""

Me: ""Oh! What are the options?""

Lady: ""Do you want to buy something?""

Me: ""Well, yes... I need a faucet. But what else is closing?""

Lady: ""Well, there's the showroom and plumbing services.""

Me: ""Oh, I need to get a faucet replaced so I need both. What time do they close?""

Lady: ""Plumbing services are at all hours, you have to schedule.""

Me: ""Ok.. so I wanted to get a faucet today, then to get it replaced. What time do you close?""

Lady: ""Well, there are no more appointments today.""

Me: ""Uhh, ok... well I'll just go somewhere else then.""


I never did get a time.