Lucas

Debra G.

just appreciate the great service and clean work they do for me.. I refer Lucas to all of my clients.

Joel K.

Fantastic organization run by people with the highest integrity! We have used Lucas for years and they are fair, honest, and knowledgeable. We just had them out to help us with a hot water issue. They explained the situation and fixed the problem in no time at all. I would recommend Lucas to anyone who asks.

Charles K.

We have used Lucas plumbing of Newtown,Pa. for all of our plumbing needs over the past several years and have always found them to be very professional and competent. Most recently, one of their plumbing technicians, Brandon, came out and did an outstanding job on an outdoor spigot installation. Their prices are reasonable in consideration of the expertise of their work.
Charles Koerner

Alexa K.

Unprofessional company. Contacted Lucas to come out and fix our toilet, they told us they could squeeze us in the next day. I said I was unsure, but to book us anyway and we would call them back if we did not need them. The woman on the phone assured us we had that time slot and said we would see them the next day. After they never showed up, we called them and asked them what the issue was. They said that we told them we were fixing the problem ourselves. We never told the woman on the phone that, and you would think they would be more understanding and offer up a remedy to make up for the miscommunication on their end. When we told the associate on the phone that wasn't the case, he said he wasn't coming and we didn't have an appointment. He did not attempt to resolve this issue or was even TRYING to be accomodating. He was extremely rude and unprofessional. You lost a customer who was willing to pay whatever(including your sky high prices) for this job and I told the woman on the phone we were going to inquire with the man who was supposed to come, for a remodel in our bathroom. Will not recommend this company to anyone.

N P.

Great experience with Lucas this weekend. Had a clogged main drain and called the emergency number. Got a response on a Sat morning in 20 minutes. It was fixed quickly and at a reasonable cost.

Marion S.

I called Lucas on Sunday 25, 2017 because I had low water pressure and I thought no hot water. Steve was in my home for an hour and a half to find out what the problem was. It was found that I had a well problem and I subsequently called my well company to fix the problem. Steve had to rewrap my hot water heater with insulation, but did no repairs other than that. He charged me $390.00 for the above service. I checked the charge with a friend in the business and was told that I paid TWICE the amount which should have been charged. I was given a yellow carbon copy of the bill which was illegible because of the hand writing. I called the owner, Joseph Lucas, explained that I could not read the bill and requested a legible itemized bill with what was done and the charge for each service provided. He was unable to do that and refused to comply with my request. I am a VERY long time customer, but now would NEVER recommend this company to others. They practice OUTRAGEOUS overcharging as has been described by others on this site! Don't be robbed, stay away! There are plenty of good and honest Plumbers locally.

John K.

The Good: If you are in real need to have your plumbing issue fixed promptly this company has a large fleet of trucks and they are pretty quick and reliable.

TheBad: If you are looking for things like updating your bathroom or getting toilets or faucets installed I would schedule the work with another plumbing company.
They are at very expensive with their job pricing and on top of that will nickel and dime the heck out of you. They also make your job seem really hard to do so that when you get the bill it's not that bad. Trust me it is! I had them at my home for about an hour to move a shower drain a few inches and had a $317 bill. I have other plumbing work to complete and will definitely be using another plumbing company for my future work.

Jeff S.

We recently called Lucas to fix a leak in our fridge water line. Never thought I'd have to call them 2 days later for emergency service. But yeah, our water heater decided to implode at 5 pm today, leaving us without hot water. With kids to wash, dishes to do and laundry to run, this was not good news.

Two hours later Lucas was in there removing the old unit and installing the new one. By 930 pm we were all set. They literally left the competition in the dust. Companies that I called at 5pm still hadn't returned my calls just as Lucas was wrapping up.

Pricing wasnt cheap, but it was fair, and the speed at which they did everything was impressive. Professionally executed job at a fair price. Gotta love it.

Charles B.

Forget about the other. Mr. Lucas owns this company his name is on the trucks his name is his bond. they are the BEST. We use Steve the plumber is the very best BUT if he is not available they are all GREAT. Nice doing business with a small business man instead of a chain. They do everything.
Ask about a veterans discount.
You will not be disappointed!!!!!!!!!!!!!!!!!!
Charlie B
Morrisville Pa

Will D.

Ridiculous. Small pinhole pipe repair.. I asked them to replace three valves in the same area. A very small amount of pipe, three ball valves, and a few Ts and 90 deg elbows. $124 for the parts that at a local home store would have cost $35. labor, 2 man hours, 2 guys to replace the pipe, $370, for a calculated value of $92/hour. $500 for pipe repair and valve replacement.