L&S TurnKey Plumbing & Restoration

Olive L.

We had a slab leak so we called L&S TurnKey to come out and investigate. They came out promptly and assessed the situation, gave us an estimate and installed an emergency hot water line so they could cap the leaky pipe so we wouldn't get any more water coming through the tile but we would still have hot water throughout the house while we waited for them to come back.

The guys that came to do the work were professional and thorough, they were respectful of our home, they all wore masks, and they did a great job with repiping the whole house. They even put up with our barking bulldogs for four days straight.

The whole project took three full days and then a partial day for them to check that everything was working properly and to reattach the drywall. The price also came in under the estimate, which is always nice.

Bottom line is that these folks did a great job and we are extremely satisfied with their work. Thanks guys!

Miss B.

These guys have been truly amazing. Kyle came out and did a bunch of demolition work and he left the space absolutely spotless. As Kyle worked, he cleaned up everything and I cannot believe how even when sheet rock was being cut, the Hausfeldt perfectly fine and I was working and doing things and other areas of the house. I am so happy. I had a slab leak but it's not upsetting me at all because of how great Kyle is.

Paula S.

Excellent and professional. They were very prompt. Once the leak was located the took care of it worked very clean. Walked us through a few repair suggestion once we decided what we wanted to do they got to work. Stayed within the estimate.

I would highly recommend them

Christine S.

In June 2018, our water heater broke. I came home to a flood in the laundry room, which extended into the bathroom and part of the kitchen. As I was completely frantic, I Googled ""plumbers"" and L&S was the first company that popped up. I called and they immediately showed within 30 minutes. Patrick and Alejandro arrived and they immediately started the process to extract the water. Old water was removed and the cleanup began. Patrick and Alejandro made sure everything was in order before they left. Fans and extraction machines were brought in to assure that any remnants of water were removed. From start to finish, the job was handled in a timely and efficient manner. Patrick went above and beyond to ensure the new water heater was properly installed and communicated with me, every step of the way. I never had to wonder or worry what he was doing. Every time I had a question and concern, he assured me everything would be taken care. Patrick is very knowledgeable and I highly recommend asking for him if you have any plumbing needs. Water damage is a scary thing, but when you have the right people taking care of everything, my mind was definitely put at ease.

Gina R.

I have used L&S twice now and both times they have been honest and professional. Chris had someone out to me same day both times as well. They went over everything thoroughly with me to help me understand the issues and how they would be fixed. I will definitely be using L&S for any future plumbing issues!

Anna D.

They are the first to show up. Probably because they arent very busy. They will leave in a mess in your home AND on your property. They will fix then never show back up to repair the drywall and paint. Try ALL AMERICAN plumbing. Very professional, clean and they follow through!

Ken H.

Showed up stayed 5 minutes, said he had an emergency left and never came back.

Katrina P.

Requested an inspection on HVAC and plumbing on a foreclosed property (I am a realtor representing the bank). They were to go to the property, diagnose all problems and give an estimate to remedy. I waited 4 days after their ""inspection"" which I paid $295 to receive this (their exact words on the inspection form, which didn't even include prices to fix):

Bath tub in master bathroom needs a lot of work jacuzzi bath tub
Faucet angle stops in master bathroom need to be changed and new supply lines
Faucet in room to the right when you walk in front door angle stops need to be changed and new supply lines
Both a/c systems need to be worked on when u walk in front door to the right side of house isn't cooling left side of hose won't turn on
Two angle stops need to be changed under kitchen sink and possible leak under kitchen sink needs to be fixed
Bathroom by kitchen toilet needs all the paper taken out of it and make sure it flushes faucet in same bathroom has a slow drip and
needs new angle stops and supply lines shower in same bathroom has a frozen cartridge so won turn on easy
Angle stops and supply lines need to be changed in laundry room for faucet
Water heater is good does need a shut off valve that works
Also change out all shower surroundings and a bah in master bathroom

The misspellings, run-on sentences and just lack of cohesiveness in the writing. Also, the actual required work of finding out what was wrong with the HVAC systems was not done.

So I wasted all the time and $295 because I can't turn this kind of report over to anyone.

Theresa S.

We had a plumbing emergency which cost a lot of money and left us without water on and off for 2 weeks . My husband attempted to fix as much of it on his own to save as much as possible but at one of the last steps, he ran into a snag and needed professional help. It was Saturday evening and waiting until Monday would leave our family without water again for a couple of days . With guests coming on Sunday, we wanted to avoid that . I found L&S on a google search. We were communicated with Gus and within the hour , he was out here to save the day . He was professional and prompt and he even showed my husband a few tricks which my husband appreciated as he enjoys fixing issues in the house on his own when he can . Lastly, the price was reasonable and within 2 hours , we had water again ! Glad to have this plumbing headache behind us and next time we need help, we will definitely give L&S a call !

Dave C.

Half through a cruise in the middle Caribbean we got the nightmare message that we had water entering our neighbors through our party wall.

My Neighbor organized Turnkey to do the investigative work and on the morning of our return they had already identified the location of the slab leak. Farmers insurance was brilliant in dealing with our claim and nice and fast.

The Dry-out Team where straight to work followed by the plumbing team doing the rerouting of the pipe through the walls and ceiling - being new to the US and amazed that people would put pipes in a tension slab foundation - they guided me through the whole process though there were some parts I hadn't quite understood properly about the process but nothing that we couldn't sort.

The remediation of the walls relatively quick and it soon became obvious that with the cabinets etc ripped out that the job was going to be much bigger and longer than we anticipated. That said we, with their guidance, managed to get some much required changes to the kitchen, hardware and décor as a result - a key reason why the work became more protracted.

Alejandro and his team were great - sometimes the odd emergency call out may have resulted in a couple of late arrivals or confusion on whether the remediation was work was on ours or the neighbors but the quality, finish and attention to detail was excellent. The guys when, when on premise didn't stop - the work ethic was great (we rewarded them with the odd Subway)

We had very tight financial constraints after the vacation but they worked with us to maximize the improvements we could get without blowing the insurance claim. Not everything we wanted but most and with a lot of things are more expensive in SoCal than the Northeast of England we cannot complain.

Once we are a bit more financially endowed I hope to have them do some additional decorating and cabinetry - great job guys and I hope to see you back in late summer.