Loyalty Plumbing

★★★★☆ 3.9 / 5 (80)
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: 19919 Bauer Hockley Rd, Tomball, TX 77377
: (832) 298-3113
: https://loyaltyplumbingllc.net

Company Overview

Founded by cousins Aldo and Oscar Gonzalez in Cypress, TX in 2015, Loyalty Plumbing began with just two employees, one work truck, and a small workshop as our base. Now, Loyalty Plumbing proudly employs 10 technicians, 5 trucks, and a dedicated plumbing shop in Cypress, TX. We provide household plumbing solutions as well as home remodeling and small-scale commercial new construction. Our community-focused business is dedicated to serving all of Houston and its surrounding areas, and we work to give back to our community!

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Septic system cleaning
  • Septic system pumping
  • Septic system repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Lance H.
★★★★★

Good service, they responded on a Saturday in about an hour to hour and a half after first contact. Were able to diagnose a problem quickly, were reasonable on price, and did good work. I had the main water line leading into my house crack at the valve. They installed new Ball valve and PVC pipe.

Hap N.
★★★★★

Excellent customer service: Aldo answered my phone call on Mother's Day while he was at the park with his kids. Soon after he came over with his kids in tow and checked the source of the busted waterline in our kitchen foundation which had caused flooding of our kitchen. He gave me options for repair and a report for my insurance claim without hesitation. Very professional, friendly, and knowledgeable. HIGHLY RECOMMENDED

Ashley W.
★★★★★

Aldo and his crew are a true life saver. My hot water heater went out and I had been getting the run around from previous companies all day that I have called. I contacted my home warranty company and have been trying to get someone out but because it was the weekend not only to mention but MOTHERS day weekend the gentleman came across Loyalty Plumbing I spoke with Aldo and was every professional and assure me that they will take care of the issue needless to say the crew was at my home within 15 min working I highly recommended them and they are every affordable

Liz J.
★★★★★

We had a stopped up kitchen sink on Easter Sunday. I called them and the gave me a time of 12pm - 4pm. They came out at 11:45am. I was very pleased with there response. Will call them in the future.

Marlene C.
★★★★★

If you need someone to work on Any plumbing mishaps you may have in your home, toilet, shower, replace faucets, replace hot water tank, these are the guys to call! I've used them for ALL of the above mentioned problems and was never disappointed. They're on top of it! They're very professional! Courteous, respectful, on time and they get things done in a timely manner. The repairs or replacements have Always been within my budget. I wouldn't use anyone else!

Natalie D.
★★★★★

We called Loyalty Plumbing to come out and pump our septic tank. They were able to come the next day, and their prices were reasonable at 45 cents/gallon. Very friendly and professional.

Candice W.
★★★★★

Call this company. I like to fix things myself, but encountered a plumbing issue I couldn't tackle. In desperation and under time constraints, I called Loyalty Plumbing early Good Friday. The gentleman I spoke with was knowledgeable and pleasant. We connected over a shared appreciation of our mutual professions. He had a team at our house in less than 30 minutes. The guys were professional and speedy. Wonderful attention to detail and courteous. They saw other issues that need to be addressed, but didn't push the up-sell. They wore protective bootie over their shoes and cleaned up a mess they didn't make! This company is the real deal. I feel they want to serve the community. Most definitely will recommend and call again.

Dee H.
★★★★★

Aldo and his crew came to fix my burst water heater pipes. Very professional transaction starting from contacting me after hours in the evening the pipe broke to the final completion of work.

Excellent communication on phone calls as well as texts. Prices seem were fair for the amount of parts, labour and turnaround time. Definitely my preferred plumbing company for upcoming work.

Janet D.
★★★★★

I called around to get estimates for a slow draining kitchen sink. Aldo was prompt at responding and spent time discussing the situation over the phone before quoting me a good price for snake service. Originally scheduled two days out ended up being serviced the same day which was very helpful to us. It wasn't an emergency but a nuisance all the same. Oscar was the plumber who arrived. He did the job quickly and at the same price quoted. Their prices were very reasonable. Also, they offered to include the cost of any snake/camera work into the job if it ended up being a larger job of digging up and replacing a pipe. I felt that was very professional and extremely helpful in securing us as a regular customer in the future. Hopefully it will be a long time before we need a plumber again. But if we do Loyalty Plumbing will be our go-to plumber!

Hal F.
★☆☆☆☆

Buyer beware -- these guys will try to rip you off. They sent a subcontractor out to my house and tried to charge me more than double of what the price should have been. How do I know this??? Because my friend is a plumber out of town and he told me. I'm not sure where they got all their good reviews -- they must have a lot of friends and family they do work for. Stay clear of this company!

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