Lovotti

Courtney B.

Recently had people ask me who I would recommend for HVAC and plumbing.... Without a doubt, Lovotti inc! They have majorly bailed me out twice in the last couple of years. In 2017 our HVAC went out 3 days before my daughters 1st birthday with predicted temps of 103! Lovotti came out, quickly assessed and had guys on the job the next day. All was fixed and cool for the party to go on. Just a couple months ago, after dealing with a ""mystery smell"" -- Lovotti to the rescue again, changing out 15+ feel of ruined piping under my house. Very knowledgeable, trustworthy, and timely! Thank you for being my household hero.

Shannon F.

They Always have prompt service. The last time they went to work on our rental units heater, the guy left and it started not working again and he was just down the street and he came back right away! Thank goodness! We always called them first

Mommy B.

I planned to use this business for heating and plumbing and kept their info due to referrals I received for their services. The person who answers the phone there is terrible. I was even accused of hanging up when SHE (Jennifer) accidentally disconnected me when putting me on hold. Why blame me? I called right back and was accused of hanging up and that she needed to put me on hold. I called 3 times over the course of 24 hours for service and did not once receive a call back. I would hope the only issue with them is with reception and maybe if my call got to the owner or manager I would have been treated better or got the service I needed :(

Mary V.

Reece gets 5 stars for installing my new heater and having such a great personality and very professional ... I recommend a raise $ ... Thank you Lovotti ...

Laci M.

Lovotti takes care of our business and personal heating and air maintenance and electrical, refrigeration and plumbing. They installed two a/c units at our business in the dead of Summer and got us cool again quickly. They respond quickly and get the job done efficiently and affordably. We love supporting a family owned and operated business, too!

Sophia A.

It was a hot summer day! Thank you to Lovotti Air for helping me bring my business back to life. I'm so satisfied on how fast they were to get my a/c running again thank you Jr! My clients and I thank you so much. Also, Silvia the young lady who answered the phone & helped me out, was super sweet :)

Everyone needs Lovotti Air in their life, if not then your missing out!!

Cammy D.

Wow... what has happened to Lovotti's. What a change in customer service and support since the previous times I have used them. I had an appt. with them because my a/c was not working properly, took time off work to meet them. No show! No call from them. I called their office a couple of times, left a message asking for a return call. Thought maybe they had a delay or a scheduling mix up. I wasn't mad, just confused. No return call, ever... it's been weeks. I fixed the a/c myself. Lovotti INC... has changed from that great family owned Lovotti's that I used to be able to depend on and recommend to this. Sad

Kaki M.

Do not use this company! Once they have your money they are non responsive to calls to fix things they did wrong! I repeat do not use them!

James H.

Lovotti Company, do you read these reviews? It looks like something gets lost between the customer and the front office. If the front office cannot dispatch a helpful person, then this company will not survive.

Jose sounds awesome, but I never got to meet him, because I never got to talk with the boss, Scott. It sounds like the lady who answers the phone needs to pass the message along to Scott the boss so that they can send a helpful person to solve the problems which we customers have.

Do you read YELP, Scott?

BK T.

6-22-18. Jose gets 5 stars. The lady who answered the phone this morning gets 2. She just wasn't real helpful and gave me an appointment for Wednesday without giving a time.
6-26-18. Called in to get my appointment time for tomorrow and confirmed appointment. Women who answered was a little more helpful than before. But still poor customer service. Couldn't answer questions and didn't seem to care. If I didn't already have great experiences with Jose their plumber, I would use someone else. I hope the people answering the phone can get better trained.

All calls were made during normal business hours.