Los Gatos Kitchen & Bath

Pam B.

Best kitchen and bathroom accessories selection and material. John is extremely knowledgeable and mist friendly person. Shares with you the latest designs, materials and modern accessories. They have top of notch brands. Highly recommend if you are looking for luxury kitchen stuff. I'm so happy with kitchen sink the latest nice design. Thank you John for all yo do to make customer happy.

Steve S.

I had a great experience at The Powder Room. I bought a bidet toilet after getting some really helpful information from John. I had some specific requirements and he helped me find the best options. He also helped me pick out some shower fixtures. I highly recommend coming here.

Kaori M.

I bought all the plumbing needs from here for my kitchen remodeling some years ago. Everyone there is very knowledgeable and help you make selections! I bought things online for my next project based on my contractor's recommendation and I regretted. The photos don't quite tell you everything, like slight color difference or overall feeling, and since I'm not an expert, it is hard to decide among overwhelming number of items. After wasting so many hours choosing faucets, shower heads and sinks, I am not quite happy with my decisions made through online purchasing.

So for my current project, I am back to the Powder Room! With helpful staff, I made my decisions very quickly and they were cheaper than what I was considering buying online! I went a few different plumbing places, too, but the service is never good. I'm happy with my decisions made at the Powder Room, and I'm by going back online or anywhere else!

Johnny D.

Great customer service. I visited right when coved hit and John was so helpful. I just went on line because I need another part and will be in monday

Kelly M.

Beware: not Covid-safe! The man working there is not requiring masks and is not putting one on himself -- yuck! Before going in this morning, I asked if he was enforcing a mask requirement and he said ""no I'm not wearing one so no"". There was some hand sanitizer on the counter but wouldn't risk it.

Caren H.

We needed what seems to be a funky piece to be able to flush our kohler toilet and luckily I found the powder room! John was superb from start to finish. He walked me through how to give him the part number to check if they had it in stock and they did! When I went into the shop, he happily put the pieces together for me so we didn't have to fumble with it when I got it home. My hubby was DELIGHTED to know he had less work to do!! He just had to install and flush the toilet! Yay! Story continues! John called me back the next day to check if the part was working ok for us! What amazing customer service! It's like I had surgery and the doc was calling to check in on my recovery! Go to the Powder Room the next time you have plumbing needs, they're really top notch!

Pack Z.

Went in as a new buyer of kitchen faucets. Liked ""pull downs"" but did not want one that did not look sleek and solid. John helped me know what I wanted and the store had exactly what I wanted. Ordered that day and picked up (perfect recessed pull down) next day. Done deal.

Ahwan G.

The Powder Room set a new high in customer satisfaction in my book. I bought a cartridge to fix a leaky Grohe faucet but ran into problems trying to take the faulty cartridge out. I took the entire assembly out and went back to the store to see if I could get a new assembly instead. John looked at the part and told me to wait. He quickly ran across the street and asked one of the car mechanics to help. John came back a few minutes later with the faulty cartridge removed. He then replaced it with the new cartridge I bought a few days ago. Problem fixed without additional cost. In my book this is customer satisfaction at the highest level and is hard to come by. Thank you, John!

Jim S.

Great service, huge selection, very helpful, carries specialty items. I recommend for parts and fixtures.

Ann O.

We went to Powder Room on Monday afternoon 30 minutes before closing time. The old man didn't seem to welcome me and my kids. His tone and physical gestures implied that me and my kids shouldn't come this late. Nevertheless, I tried to behave and talked to him nicely to let him know that I was a serious buyer. He did treated us nicer after I asked him for help. Overall, I would say I didn't feel like I was getting proper treatment from him. Maybe he had a bad day or maybe he wanted to claim his right to refuse service to any person for any reason.
I told him that my husband and I would come back the next day to make the final decision. He simply asked me ""who was buying? The pumper, the husband or you?""
Whatever he meant, I decided not to come back to his store.