Lone Star Plumbing

Rolando M.

This review is based on a simple phone call for information. Reception answering the phone is rough on every question. Almost smug. Pricing- I was told the first hour is almost $200 and that includes the plumbers travel time. So it's 200$ for 30 minutes which not many can complete work in. when I countered the receptionist got very defensive and basically told me she didn't need my business and best of luck. Better off with the big boss is a roto rooter Work on your customer service and be fair especially in these trying times.

Felipe Z.

Awesome work from great people! Resolved my issue quickly. I would recommend to anyone!

Adam W.

Had a horrible experience with the office manager that works there. So rude & condescending. Sadly, I think they may do a good plumbing job. It's just too bad they have a very unprofessional person running that office.

Lisa J.

Do Not Hire These People!! I had to use this company because they are (make that were) the approved vendor for toilet repairs in my condo. I received a telephone quote for repairs, the serviceman made additional repairs without informing me first (saying it was now their standard procedure) and tried to charge me $125 ABOVE the quoted price. Finally agreed to remove part of the overage but they are sooo dishonest! I let the mgmt office know and Lone Star Plumbing is no longer a preferred vendor. I'm giving one star because the work was done.

Roseann C.

If I could rate no star it would be better. The company scam people. They tell you what they are going to do, give you a price for 1 hour and then at the time of payment they add hours , items and products that were never told to the client. They even charge for going to pick up items for a repair as labor. They charge for every thing they used instead of telling you in advanced. Something that was quotes for $170 for 1 hour ended up with a bill of $475.00 and we even paid before on the first visit all the part and labor for the first day. DO NOT USE THEM they scam. Even the Plummer had a speach and you could tell they use it all the time.

J W.

They are always prompt! Always available when needed and always have the parts on hand to remedy the issue. Residential or Commercial, CALL THEM!! 24/7!!!!

Carrie R.

They replaced a simple kitchen faucet it should have taken less than an hour, they took two and charged me for travel time $280.00 its was a rip off. Don't hire these people. The Young lady at the office was rude and confrontational. You will not be happy with their service.