London Plumbing & Remodeling

David M.

I needed a new shut off valve put on my water line. I called Stuart London. First, booking him was a convoluted process, make an account at Londonbridge website, then go back and put my job into the account and onto the calendar. Why so many steps? Most other service professionals I deal with set an appointment on the phone. It was as if he was having me be his scheduling service.

Also, there were two costs he quoted me for a visit, one for the plumber to show up, which covered the first hour of labor, and another fee because the truck they sent had so many thousands of dollars of equipment on it. I called other plumbers, and the call fee which included the first unit of labor was pretty standard, but no one else charged a second fee for the equipment they carried around on their service vehicle. He would have charged me for the first hour, a fee for bringing equipment, the cost of the valve, and extra if the job took more than one hour.

The service I used ended up charging me for 90 minutes of labor and a valve, in short the call fee plus the extra half hour and the cost of parts. Very reasonable. Also, when they answered the phone they looked at their calendar and I looked at mine and we decided upon an appointment time. That was it.

Rose F.

This guy is a JOKE. Called him because unlike him, other contractors were super busy. Before even looking at my small job of replacing approx 5 pieces of siding and leveling my deck he quoted me ""several thousands and thousands of dollars"". He even went so far as to say "" yeah...you know it sounds like your whole house needs to be redone"". He also gave me a long winded lessons explaining that he is a contractor, not a handy man like his advertising states....i had to cut him off to tell him i knew exactly what he was. He explained that is why it is going to cost me ""quite a few thousands of dollars. He then had the nerve to tell me he charges 100.00 to look at my project and if i hire him he gives me a credit. I laughed him off the phone.

D Jill M.

Stuart London doesn't return calls and brags about being sooo busy as if he is the only person on the planet that is important. He is arrogant and isn't a ""handyman"" at all. He is a contractor and charges contractor prices. He is misleading the public in my opinion.

Estee W.

They answered the phone and called me back! Although I didn't end up needing any work done, I would have definitely used them based on punctuality, professionalism, and competitive pricing. I greatly appreciated the honest answers I received and will not hesitate to call them again if needed.

Gary B.

He fixed a leak in my shower and when I got the bill I found that he had charged me about 300% for the parts and he said he gives a senior discount he gave me $10 off on a $280 bill. He told us he was going to call the next day and didn't and growled at my girlfriend when she call in the afternoon.

Because of the way he acted and didn't call we went with a construction company in Stockton.

Kyle M.

Found this guy from Yelp and once again Yelp delivered. Really top notch service. He actually tried to talk me out of doing the work and tried to walk me through the repair over the phone so he didnt have to charge me. Ended up using him cause damage was to bad. Honest and reasonable prices. Has a 5 star Yelp review for a reason.

L K.

Stuart's team member, Josh, came over to fix a persistent leak under the kitchen sink. He arrived on time, had all the necessary parts on hand and had it repaired quickly. Glad to know we have such capable service providers in our area. I'll definitely call on them again.

Karen S.

Hopefully Stuart London is a better plumber than he is a gate installer. Yes, he did return calls and show up on time although his quote for the work was very high. But he promised a very professional job so I agreed. It was literally the worst handyman job I have seen in 14 years in Amador Co. Not only does the job look haphazard and amateur, but the gate has to be picked up by hand to get it to open and not drag on the ground. Worst of all, he nailed the support braces to a little half dead tree nearby and said it needed to stay that way because the gate was heavier than he thought. I had specifically told him that the reason the gate needed repair was because the last idiot that worked on it before him had also nailed into a tree and lo and behold, the tree fell over! I ended up paying half the original bid even though I had to have the entire job redone by an actual professional.

His son seemed polite and nice and so did Stuart at first but once on the job site, I found him rude and obviously incompetent.

Woody W.

Finally! A professional Upcountry businessman who actually returns phone calls-even on weekends!
Stuart spent time with me on the phone troubleshooting an electrical problem, explaining all possible causes and appropriate solutions. We decided on the repair together after weighing the costs and longevity of the possible repairs during our 30 minute phone conversation-no charge for his time and my great appreciation for his in depth analysis and explanations by phone.
Stuart scheduled an appointment, he called one hour before arrival, and was ONTIME! I added three more small plumbing and electrical repairs and he was thorough, neat and efficient, plus, very patiently explained what he was doing and why.
I will definitely use Stuart London in the future.

James S.

Stuart's team helped me take out a wall in my home in Ione. He gave me an accurate quote, did the work on time and on schedule and followed up to ensure all was well. Good solid work. Just what you would expect.
Will be bringing him out again for an irrigation issue next.