Local Plumbing

Myra F.

THE ABSOLUTE WORST EXPERIENCE EVER!!!! I CANNOT STRESS THIS ENOUGH! They replaced toilets, all leaked afterward. Replaced the water heater, didn't work afterward. When they first came out, the guy left the water heater faucet on and flooded our bedroom at the door, damaging floor and baseboards. I was told it would be taken care of, so we proceed. Took FOREVER for them to get back out, they literally rescheduled us over 20 times in total, that is NOT an exaggeration! Once they did the work, the toilets that they replaced all leaked. One was leaking under the house, the other was leaking in the bathroom floor, which damaged the wall as there was WATER RUNNING INTO IT. The brand new water heater kept shutting off after two minutes of use, and then wouldn't work at all until the next day. Then it stopped heating altogether! I spent basically 6 months trying to get them to take care of the issues, work began in august. They would always schedule a time, then have to cancel and reschedule. This happened a ridiculous amount of times. Every time I would call my warranty company, they would do the same thing, tell them that they are scheduled to come out. Then never come. The last time I called my warranty company, they reached out to Local Plumbing, and they had the nerve to say that they didn't even do the work, even though the representative was looking at it on record that they did. I wouldn't let them fix a broken screw. The worst company I have ever had the displeasure of working with, honestly. Not to mention all of this stressing me out while i was trying to get my house in order to bring home my preemie from the nicu. Now, not only am I dealing with these issues, I'm dealing with the likelihood of mold from all the water damage!

Michael O.

Had a very poor experience with local plumbing. I can't actually comment on the quality of their work because after days of them repeatedly not coming out to look at our hot water heater they just went silent. Literally called them on the second day they were supposed to be coming out and the lady told me 2 techs just left her office. I called 2 hours later because they still weren't there and she said she didn't know where they were. This back and forth continued all day long. She assured me the owner would """"try"""" to get there that evening because he was working in Atlanta. The whole time I stayed patient realizing this was a small business. Knowing that we had been without hot water for 5 days they stopped responding to texts and calls. That's when I called another local plumber that came out the same day and fixed the issue. This was my experience with this company.

Barbara S.

Came out and quoted price for whole house repiping. Cancelled or didn't show up for 15 appointments, and when we complained after 70 + days of waiting, they refused to refund any of the money given to buy supplies back in February, and attempted to blame every thing they could think of as to why job wasn't done. And the work that was done wasn't even up to code. We found a different plumbing company who charged thousands less and had job done in just 2 1/2 days.

Sam O.

We called Local Plumbing to come out to install a new shower valve that we purchased. When we called in to make the appointment it was a breeze. We set the appointment for the following day, we were notified via text message with a photo of the technician that would arrive to perform the work. Once Mike arrived he checked to be sure that the valve we purchased work in the bathroom. He made it seem simple. Unbelievable work! Very fair pricing for the level of expertise that we received. I have found my """"go to"""" company for my plumbing repairs. These guys are great!