Local Drain Specialist

Audio T.

My garbage disposal died after hosting a large party and I needed to get it fixed asap. I sent out a half dozen inquiries that night and Local Drain Specialist got back to me almost immediately. I explained the issue and Carlos came out the very next morning and replaced the disposal for a fair price. Carlos is knowledgeable, honest, and communicates well. Prices are reasonable. I highly recommend.

Debby W.

Jose and his team we're friendly, fast and at a good price for the job.
They finished the job and cleaned up after they we're done. I will call for Jose again, when I need
A plumber. Thank you.

Jessica D.

UPDATE:
Within a short time of posting my initial review, the co-owner, Carlos, reached out and apologized for my experience, and offered to make things right by coming out personally to clear my drain. In less than an hour, my drain was cleared! I appreciated that Carlos took the time to rectify the issue, and also saved me from getting swindled by another plumber. Would definitely recommend working with Carlos.

Original Post:
First they offered me a same-day appointment to snake my drain via the Yelp project/bid feature, then said it was no longer available. They then offered me a 12PM appt the next day and confirmed that their $99 drain cleaning special was still valid, and sent a confirmation text showing an appt window of 12-1PM. I called at 1:40PM when no one showed. I got a call back as was told the plumber's van wasn't
working and that another plumber would be out at approx 2PM. At 230PM I was calling again because no one showed. I was assured someone was on their way, and this time told the plumber went to the wrong job first--so many excuses and not once did anyone take any accountability for the lack of communication. The plumber finally called around 240PM saying he was 20 mins away. It's now 3:22PM, and he finally arrived, quoting me $155 for the job. Hard pass. Unprofessional, no communication. Not worth the free
estimate.

Zhijie Y.

Their first service was quick and very good--I would have given them 5 stars. However, my experience with a second repair job was disappointing. No one showed up at the scheduled time, and I was told that previous jobs were delayed and needed to be finished first. I understood and agreed to reschedule for the next day, but once again, no one showed up. The technician ignored my messages and calls. When I reached out to their main number, I spoke with someone who seemed to be the owner or manager, who said he would contact the technician. After that, I never heard back--neither the technician nor the owner followed up. Unfortunately, their lack of communication and reliability has made it difficult to recommend them.

Jennifer W.

Our water heater needed some attention and I contacted Local Drain Specialist via Yelp (last spring.) We did a lot of communication via the app and text message and after inspection we decided to get a new water heater. The technician that worked with us was very knowledgeable and friendly... and fast!

I loved how convenient everything was. That night our new water heater was making all kinds of crackling sounds and they reassured us that was normal for a new water heater. The next day they followed up to make sure everything was ok - that was nice touch.

Highly recommend for convenience and competence.

Sandra A.

It was pouring rain the day before and all our backyard drains, including our pool drain were clogged. I put out for Yelp help that night and heard back within 10 minutes with a response they would be there at 9am the next morning. Quick response, reliable and did a great job. Thank you!

Penelope A.

Our kitchen sink was not draining. They were easy to work with. Clear, transparent, fast, efficient, thank you.

Karen K.

They were fantastic. I called several plumbers to clear my line; the first quoted me $250, and the second, whom I hired, couldn't clear it and suggested I pay $1,600 for a power water technique! I declined, called The Local Drain Specialist, and they cleared the line in just 20 minutes! I highly recommend them, and they'll be my go-to plumber from now on.

Etro G.

Stay Away from this business! Made an appointment. No show No one notify you that they can't come in for the appointment. When call them back to follow up to find out what happened no one answer. The worst nightmare ever. Zero star for this business

Mohsen N.

Great response times and customer service. Thank you for helping us in our emergency!