Lindstrom Air Conditioning & Plumbing

Lee S.

Very unhappy. I don't mind an after hours charge however I have real problem with a 3600% mark up on parts. I directed the technician to the capacitor, even had the cover off. Had I had the part I would have put it in myself however I was out of town and returned in the evening so the part was unavailable at the time. I about fell over when I was told a $10.00 part was going to cost me $350.00. I repair elevators for a living and there is nothing we sell with that kind of a markup. I looked up the actual cost for me to purchase, $9.65. I will never use Lindstrom again. I guess I just paid for a commercial or two.

Blake H.

Thank You & Gene our Service advisor was awesome this will be my second year with Lindstrom & will continue with the Company. excellent with the quality of work and the value was on point.

Kevin H.

FANTASTIC, if I could give 10 stars I would, yes really this is as good as it gets. The two technicians, Kevin and Chad for air conditioning and we also had a plumber who's name I forget (sorry) I highly highly comment for their quality professional service. This company is truly top notch I am so very impressed by them. There is great follow through, and outstanding maintenance and what a difference to the others out there ! Just know that this is a a quality company with quality technicians as I said in the beginning FANTASTIC as good as it gets

Steve C.

I was charged $2,300.00 (which included a 15% discount because I had a service contract with Lindstrom) to fix a 5 year old AC motor. I found the motor online for $391.27. On Monday (6/13/22), I started calling Lindstrom's office trying to get a supervisor to explain why they were charging so much to replace my AC motor. I left several messages over the next two days. No one returned my calls. On Wednesday (6/15/22) I called again and someone named Jennifer answered and told me she was a supervisor. When I asked her why the price to repair my AC unit was so expensive, she said, """"our prices are what they are and we don't negotiate them."""" I asked about the motors I found online for under $400 and she responded that they have other costs like paying the service people to install the motor. She also said that I may not be comparing apples and apples in regards to the part (however, I save the box from the new motor they installed and found that I could have bought the exact same motor on my own for $391.27). When I asked her to tell me what part of the $2,300 was for the motor and which part was for labor, she would not disclosed that information. At this point I will sever my business relationship with Lindstrom when my current service contract ends next year. I really feel I was being taken advantage of.

Janice B.

My a/c is 6 months old and shorts out every couple of weeks. When I called about it today I was told this was a maintenance issue and once the warranty was up it wouldn't be covered...a maintenance issue causing a 6 month old a/c to continually short out? Doubtful considering I've had 10-15 year old units with no maintenance whatsoever work for years and years. Regardless, they said they'd be out today between 1030 and 1. It's now 130 and I have yet to see or hear from them. They do not stand behind their products and feel it's ok to blame the customer with a brand new a/c for its defects.

Steve G.

Serviceman was very courteous and took me step by step exactly what he was going to do to service my water heater.

Liviu D.

Service man was professional in all aspects ,That's why I picked Lindstrom. Next service already scheduled.

Pumuk T.

I have used Lindstrom for years. Always dependable and with the best team of workers! Always polite, on time and knowledgeable. They were very helpful with a rental property when I was out of town. Everything was handled via phone and e-mail. Good to know I have a company I can depend on regardless of my location. Theresa Embler

Kathleen W.

I had a review up here and somebody must have taken it down. If you need plumbing services go elsewhere. The water supply pipe for one of my sinks broke a few months ago. Lindstrom wanted me to have the vanity removed so they could access the pipe behind the vanity cabinet! Are you kidding me!. I told the plumber that I didn't think removing the vanity granite counter and huge mirror was a viable option. So he spent a couple hours trying to fix it. Not sure what he was doing. Then he says he has to leave and get a part. Apparently one of the other plumbers from Lindstrom had the part so he comes back in the afternoon to finish the job. Subsequently, I had someone else cut a replaceable piece out of the back of the vanity cabinet for future access. Lindstrom overcharged me in a big way for the services rendered. I called to complain and find out why I was charged so much, to no avail. They offered to send me a $50 credit which was laughable but it was something. Nope. Credit never came. That's ok, they lost a good customer....

Allen W.

This was my 1st experience with my air conditioner. I was in a jamb. They came right away. They diagnosed the problem and got the part in a few days. . The price was reasonable and the tech George was really a nice guy and explained everything along the way. I feel he was knowledgeable and trustworthy. I would leave him the keys if I couldn't be there for the repair that's how trusting I feel he was. I definitely recommend