Lightfoot Mechanical Services

Rexa F.

We had an emergency plumbing problem. They responded the same day and remedied our issue. However, the cost of their work was VERY high. We were stuck between a rock and a hard spot. Additionally, the plumber mistakenly turned off electrical breaker to an A/C unit instead of a gas water heater that he did work on and then failed to turn A/C breaker back on. So, not only a plumbing problem & overcharging, but now our A/C stopped working??!!

We will never use them again.

Nicole P.

I cannot believe this company has any calls whatsoever. In fact, I would love to give no stars, but I guess everyone gets a participation award, so here's there thank you for being a total disaster award. First, we had Casey come out to try to fix the bathtub faucet, only to find he was too inept to do this. So he left after after telling us to order a faucet on amazon because his company charges too much - wow, let's go ahead and tell us they overcharge the public. So that's day one taken off of work. We got said faucet from amazon and scheduled for the following Friday with a window of 1-4 pm. Guess what? They never called. Finally we called them and was told it would be a while they were working on an emergency repair. Then around 7:30 were told they weren't coming- day two taken off work. Rick came on Saturday. You would have thought this was his first time to put in a faucet -- slow as a snail in on mood depressants. Finally he charged us and left, saying he would be in contact because he doesn't keep a basic plumbing substance called sealer in his van. He also could not get his legos right and was going to bring a gold piece to make the faucet correct. Hum... here I sit one week to the day later unable to look at my ugly unsealed incomplete faucet. Not an enjoyable bath for me.

Ron A.

After contacting Rinnai to report that my tankless propane hot water heater was not working, and was dripping water from the heat exchanger they gave me the contact info for Lightfoot mechanical. I called and spoke to Mitzy this morning (She was very nice and helpful) and she set up an appointment for this afternoon with a tech. She told me the price for the visit and diagnostic was $40 and I agreed to pay with a credit card. When the plumber called late this afternoon he told me the cost was now $40 for the trip to my house and @$180.00 for a diagnostic fee, which was literally looking at the unit and verifying that it is leaking water, indicating the heat exchanger is bad. Rinnai already verified the heat exchanger was under warranty still, but that the labor was not covered. I'm all good with that, but the increase in cost, the excessive price of $180.00 was simply unrealistic. THEN the plumber (Robert, who was polite enough) called me back and said he had spoken with his supervisor and he told me that he would have to order the heat exchanger and when it came in he would need to come back out to install it and that it would take all day and the cost would be $2000.00. I am sure there would be an additional fee for travel. Now we are at $2,220.00+ total. I cancelled the plumbers appointment because I felt there was something wrong, and I was right. I called Rinnai again and they were stunned, I mean STUNNED, at the cost I was quoted and promised to have the local Rinnai Rep. contact Lightfoot Mechanical to sort this out. Keep in mind, a complete brand new Unit costs $1371 from Amazon, including shipping. I'm writing this review for anyone who might be looking for honest recommendations, I'm here to tell anyone interested to be careful of this business. By The Way, Rinnai voluntarily offered to send a new replacement heat exchanger to my local plumber tonight (with only my assurance of the problem) to be delivered FedEx tomorrow to my local town plumber. I normally do not post anything unless there is an outrageous problem, and this encounter definitely counts as that.

Alan F.

Following moving into a new house I called Lightfoot Mechanical out for an initial inspection. Their tech was new to them and did not carry all the inspection items on his check list even though I later found he had ticked all boxes. They quoted $2,500 to replace a gas water heater for a system I could buy with same warranty and manufacturer for $400. When I queried the cost with their head office, I got a very rude response.

Steer clear of these people. They are very questionable.

Lisa M.

I was shocked that there were negative reviews here. This company saved the sale of my home and were super professional and courteous at every interaction. They showed up every time they said they would and even squeezed me in on a Saturday to help me out. I really can't say enough great things about them after they fixed my furnace that several local companies wouldn't touch.

Dale W.

Any plumber in Weatherford is better than these guys. Stay away. Yes they are a big company and might get to your house sooner but you will regret it.

Reid P.

They did fine on the instal of a new system. But now that they call 3 times a week to try to sell other services I regret using them. Worse than telemarketers!!

Sanya L.

I was very pleased with the service I received. I called in the afternoon to request a repair for an outdoor water leak. The receptionist told me someone would call to schedule with me shortly. I received a call within an hour and scheduled for the next morning. The tech called to tell me he was on the way and then arrived on time. He looked at the problem, gave me a quote and completed the work promptly. They are a bit pricey, but the service was exceptional and I'd rather pay a little more and have it done right the first time. I will definately use them again.

Woody Y.

My mom (85 years young) needed a ceiling fan installed (she had already purchased the fan). Serviceman was very nice but charged her $500 + to install the ceiling fan. The company has continuously refused to provide any kind of itemized bill or invoice for work.

Bob B.

Requested an inspection of the entire AC System for a home purchase. The technician instead decided he only needed to look at the outside unit and suggest replacing a few parts although he indicated the unit was working properly. I was not present, but wife indicated that the tech did not go into the attic to inspect the handler or coils, hence lack of a complete inspection is what we needed as the condition of the outside unit was horrible and assumed the rust in the pan indicated coils were in poor shape. When my wife called Lightfoot to complain, she was treated rudely, and inappropriately by the staff "Jessie". We have a history with Gary Lightfoot, and based on that have made numerous recommendations to others to use his company. Based on this latest episode and the rudeness, we will not use Lightfoot again or recommend their services.