Lickety Split AC, Plumbing & Electric

John C.

Stop using """"bait and switch"""" tactics. It is an insult. Don't need to pay $400.00+ every time you come out

Francesca T.

Please do not think this company cares about you, your property, or anything more than getting paid. I know it is a for profit corporation but geez at least try to act like you care. We recently had our septic tank and drain field replaced by Crown Construction (outstanding, see our review) as Lickety Split is nothing more than a sales company. Empty promises, shady contracts (scribble on an estimate sheet is not a contract), no one on site during any of the work. The only person to come by unannounced was Andrew to see if the job was done and they could get paid!! Unbelievable. Lickety contacted our loan company a month before the permit even arrived saying the job was completed to get paid. I received a call at 8am the day after the job was finally completed after 2 days turned into 8 from Andrew seeing if they could mark our order as complete and not to worry about contacting the loan company he would at some point. Yes, he did contact them because I had 2 emails from them 15 minutes prior to his call to me. Shameless!! *Update the additional sod was brought out after a very long contentious call Andrew made to us after the review posted. Job is finally completed to our satisfaction.*

Penny C.

Totally burned....Charged credit card $99 for setting an plumbing appointment for a PVC elbow leak. Service tech called and said they would probably need to replace the PVC connected to the elbow because it usually is old and cracking. Plumber repaired elbow but did not replace PVC. They charged credit card another $882 for one hour of work. They did not credit the $99 back as a down payment on the invoice. They will not return my numerous calls or e-mails. The plumbing invoice was over inflated and the $99 was theft. The plumber also left a mess.

Elly M.

I had Lickety split come over to inspect my air conditioner before the summer heat really kicks in. It was easy to book the appointment. Appointment date the tech arrived on time and appeared to be knowledgeable. They recommend adding a filter that would replace the standard filter, however, it was way more than I expected (about $1400), which is way above my budget. He also mentioned something about my compressor, but then it wasn't on the inspection report. So, far the ac is doing well. I would reach out to them for my next inspection.

Kristin C.

Yikes. I would stay far away from this company. It felt like some sort of ponzi scheme/hostage situation. We hired them for a basic ac check and to clean the coils. They ac guy fiddled around texting, talking on the phone, etc for over FOUR HOURS when we have had this job done for under an hour in the past. After back and forth consulting with his boss at 11 pm at night he quoted us thousands of dollars of repairs. We had another small local company come out the next day. They diagnosed the problem in under an hour, said our coils weren't cleaned, and fixed our problem promptly for hundreds (also the problem wasn't at all what the Lickety Split guy had said. I seriously think he had no clue what he was doing and was just pretending). Lickety Split Jacksonville is some sort of scam i'm afraid. I literally had to ask them man to leave at 11 pm bc this was getting so ridiculous. He was supposed to be at our house between 12-4 that day. He clearly had no intention of fixing our problem and since he had been """"checking"""" the ac unit for 4 hours our house was approaching 90 degrees at 11 pm at night. So bizarre will never recommend this sketchy company.

Morgan D.

Just had my servicing done with Cameron. He was the same tech that came out for my """"emergency"""" issue. Absolutely amazing. So respectful of my home, kept me updated with every step he was doing, was so respectful of my time knowing that I was simultaneously working. He did an incredible job, set proper expectation and clear concise communication goes such a long way with me especially since I know nothing about this stuff. Request him!!!

Kimberly F.

Do not use this company! After having the company supposedly come out to a property I am currently under contract with to do a pump out and an inspection because they said a pump out was required to do an inspection and paying $895 for tech to call me while he was at the property supposedly to tell me my septic tank was completely destroyed with roots, It was out of code and gave me a quote for a new tank and drainfield of $33,000. After contacting the office multiple times I finally receives a report 2 days later that had no photos to send to the seller to show the repairs that were needed. I, my realtor, the sellers realtor reached out for a week before I finally received a phone call from who I am assuming was a """"manager """". My realtor even reached out to the techs for details on the repairs needed and he told my realtor when she reached out to them that they did not need to do a pump out bc the tank was practically empty, so I said I would like a refund because I paid for a pump out, but it was not done the manager then told me that rather they pump it or not they go out prepared to pump so I would not be getting a refund even though I was told specifically that $495 of the $895 I paid was for a pump out. I was told I would not get a refund because it's not their fault that a pump out wasn't needed And that the seller """" Should have known that their tank needed didn't need to be pumped"""" when I asked about photos with the report, I was told they couldn't release photos to me, even though they were released the report to me because I am not the owner even though I got the report and paid $895 for the inspection. I told them the seller has reached out multiple times to their office to try and get photos to show proof of the damage and why anyone would be paying $33,000 for repair. All he wanted to do was continuously say that they try to provide the best customer service when I the customer needed a problem solved because of them, and he had no solutions and then continued to boast about how quick they are and how other customers just had septic tanks put in and they're ecstatic because of their work. Due to his arrogance I hung up the phone angrily. I had another company come out today to do an inspection because their first one obviously wasn't going to work for the sellers. The company came out and said it did need out a pump and the tank was completely fine and passed the inspection with no problems. Nothing was wrong with my tank. do not use this company! Their problem-solving skills are in adequate, they are Liars, And will charge you three times the cost that other companies charge for repairs

Terri H.

For one they didn't fix my problem ended up having to buy a new pump and that's after they charged my cc 850 dollars. Still trying to get an itemized receipt. Don't use this company. They want a cc upfront the tech was super nice though.

Earleen H.

A friend recommended this company to their highly advertised Spring checkup on AC systems. The technician, Brandon, arrived within the timeframe given (actually early) and was very personable and professional. He performed thorough checks on all areas of the system, made a couple of suggestions for my consideration and said that he would be the technician who would return for the fall checkup on the system. I believe the service was a very good value at $49 and would not hesitate to recommend the company. However, I'm not thrilled with the management which wants to push replacing a system because the 'box' is over x years old when every component in it was replaced within the last few years under my whole house warranty. I also thought it was odd that they called me to set the fall appointment within 2 days of the Spring service call. I don't know my fall schedule!!!! I just told them to put whatever date they wanted into their system because it will most likely have to change anyway.

James A.

I paid $99 in advance to have them come the next day to diagnose if there were any wiring issues in my house. They didn't show up or call during 4 hr window. That night, without explanation or apology, they called to arrange a new date, which I couldn't do until the following week. The next week, the tech came and was very nice. He found no electrical problems fortunately, but while there, he suggested we could replace a few light switches that were sticking. I added a few switches on, changing some to dimmers. So replacing a total of 12 switches (with ones that he said were not as good of a brand as what I had, but would be fine). Tech said he had to get estimate from HQ and waited in truck. A half hour later, guy from HQ called me and said """"34 99 and we can do it today."""" I'm thinking, """"$34.99 per light switch?"""" That would be total: $420 which is of course a lot more than me buying the switches for $5 each and doing it myself but worth it to not have to do it myself! But ... I clarify... """"What is 34 99?"""" And he says """"$3,495."""" I am not proud that an expletive came out of my mouth. I told him that in all my years including all outlandish estimates for things, this is probably the worst. I told him a handyman previously did the work for $25/switch and said he till made money. He said """"Well our work is guaranteed for 5 years."""" I laughed and said no thanks. He started to ask if I wanted him to reprice the estimate based on this or that and I told him no, I wouldn't be using this company for anything. Unreal! I was gone, Lickity Split.