Lickety Split AC, Plumbing & Electric

Matt B.

Called to have a sewage clog checked out, and was told a tech would call me to schedule an appointment. That never happened. The next day I needed to upgrade to an emergency, as both toilets in the house were OOC. They took all my information again like it was my first time calling. When I asked how come, they were snappy and rude. Even after I upgraded to an emergency appointment, still no call. I called David Gray and they were at my house within an hour and a half. Still haven't heard from anyone at Lickety, and after reading some of the other reviews, I'm thankful. Stay away from this company!!!!

Donald M.

As a 73 year old retired contractor, I was amazed by the unprofessional operations of this company. Avoid this company like the plague. I was promised a two day job to pump out the septic tank and replace the sump pump. The job actually took 18 days to complete. The first company representative told me I needed a """"T"""" filter in my system to keep the pump functioning. Since I was not familiar with a """"T"""" filter, I relied on his professional advice. The cost was $1,300. This """"special"""" T filter turned out to be a $48.48 plastic part available on Amazon and took 15 minutes to instal. The first sump pump was installed and the wires were cut when they closed the tank cover on it. Multiple schedules were missed with no calls to let me know.

Virginia P.

I have had the Lickety Split folks out to service my A/C 4 times this summer. Apparently, there is a drainage issue. Yesterday, two A/C technicians came out inspected my duct work and A/C unit and told me that I need to install all new duct work and that my unit probably would not last much longer. My home was built in 2016 and I didn't buy it. I was quoted ballpark figures of $10,000 for the duct work and $10,000 for a new unit. They told me that my unit would never turn off because it was overtaxed by insufficient duct work. After they left, I noticed that my A/C did indeed continue to run it never shut off even though I adjusted the thermostat accordingly. I checked my thermostat and found that it the fan had been changed to on instead of auto. Once I changed the fan back to auto the unit quieted. These folks called my husband and I 4 or 5 times pushing for a hard for a sale. It was a red flag. Today I had another A/C technician give me a second opinion. He diagnosed a drainage problem the same issue that has never been adequately addressed by the folks at Lickety Split. He did not feel that I needed to replace the duct work nor did he think that my 8 year old unit was close to end of life. I spent an extra $100 to become a Lickety Split Gold member. Beware folks don't waste your money.

Sandra P.

Don't use them. Bought a 3 year contract last year for $900.00. When I needed them today, I was told the 900.00 went to a repair we had last year, and they quoted me a price of $700.00 to fix a toilet flange. I was ripped off. They took care of this.

Selma Collier G.

This company came to a family member and a client's home. (I am a realtor.) They both were using the 'coupon' that came in the mail for HVAC service. In both cases, the tech 'looked' at the unit and called a sales person. The sales person tried to intimidate the customers into purchasing a new unit for the family member and a 20K new vent system for the client. The client called out a second HVAC company who performed a 21 point inspection and said the system was working per manufacturer's specifications. Based on these two situations, I do not recommend this company and feel they are not dealing ethically with the unsuspecting public.

Amanda J.

This team is beyond friendly. They installed a unit literally the same day. I called for a service repair to make sure everything was good bc those poor kids were installing during a storm. They came back, no attitudes, played with my pups. There was zero issues with all of the, even their inspector was cool. They act like they've known you your whole life. Def recommend

Bill C.

Follow-up review for Lickety Split AC, Plumbing, Electric Located at 11750 Philips Hwy Jacksonville, FL 32256 ________________________________________ I recently posted a review of my experience with Lickety Split and their technician, Jacob. Unfortunately, I need to provide an update highlighting my dissatisfaction with their services. Jacob assured me that I would receive a full copy of the quote that afternoon. Despite contacting Jacob at least five times, I still haven't received the proper quote. Jacob tells me that the office will send it over each time, but it never arrives. This lack of follow-through is disappointing and unprofessional. Part of Jacob's quote included a fan motor, which would cost thousands. However, I can't be certain because I never received the detailed quote as promised. Additionally, Jacob told me that I did not have a shut-off valve for the air handler. He was incorrect--I had two shut-off mechanisms. Jacob's oversight could be due to either incompetence or an attempt to deceive me by charging me for unnecessary work. To add insult to injury, I later hired another plumber who charged $120 to inspect and install a new capacitor. This starkly contrasts with the nearly $525 I paid Lickety Split, a difference of $400. This experience demonstrates that some plumbers charge reasonable rates for AC repairs, but Lickety Split is not one of them. Considering these issues, I strongly advise against using Lickety Split AC, plumbing, and electric. Although Jacob may be a fantastic employee, the company's pricing practices and lack of transparency are highly concerning.

Bonnie C.

I would like to retract my high recommendation!!! We believe it is a bait and switch company, and we are out over $800.00. Going with a local, privately owned and experienced owner.

John C.

Stop using """"bait and switch"""" tactics. It is an insult. Don't need to pay $400.00+ every time you come out

Francesca T.

Please do not think this company cares about you, your property, or anything more than getting paid. I know it is a for profit corporation but geez at least try to act like you care. We recently had our septic tank and drain field replaced by Crown Construction (outstanding, see our review) as Lickety Split is nothing more than a sales company. Empty promises, shady contracts (scribble on an estimate sheet is not a contract), no one on site during any of the work. The only person to come by unannounced was Andrew to see if the job was done and they could get paid!! Unbelievable. Lickety contacted our loan company a month before the permit even arrived saying the job was completed to get paid. I received a call at 8am the day after the job was finally completed after 2 days turned into 8 from Andrew seeing if they could mark our order as complete and not to worry about contacting the loan company he would at some point. Yes, he did contact them because I had 2 emails from them 15 minutes prior to his call to me. Shameless!! *Update the additional sod was brought out after a very long contentious call Andrew made to us after the review posted. Job is finally completed to our satisfaction.*