Liberty Plumbing & Septic Service

Amanda M.

Liberty saved us. We spent the better part of FIVE weeks not being able to shower, do laundry or flush only when the smell got unbearable. All that time we spent nearly every day trying to hire a septic service by calling every listing online from one end of the county to the other, leaving messages and requesting quotes by email and only hearing back from 5 or 6 that informed us they don't offer that service - despite being listed under SEPTIC PUMPING SERVICES. Of course, the last name on our list was Liberty. We contacted Alex, who quoted us $700 to come to Tehachapi from Bakersfield for the job. (understandable, given the obscene price of fuel). When the guys arrived - earlier than the scheduled time, they discovered they would need to pump our tank from two places and had to dig to find the second access. And, one of our tanks contained what amounted to a solid block of ""material"" that would require alot of effort to break up. The additional charge was only $50. They were done in a little over two hours, put the dirt back and spent a few moments giving me tips on keeping things flowing.
We are very happy with the job they did; I am sorry I didn't have anything cold for the guys to drink before they left. I will be keeping their number handy because I won't be hiring anyone else. Thank you Liberty!

Adah B.

I set up an appt with Alex one week in advance, my appt time was 8-830 am on Wed October 20th,2021. It was confirmed twice by phone.. On day of appt I text Alex prior to Appt time, no answer. I called him him maybe 4o mins later and left him a voicemail still no answer, he texted me back at 10:06a.m. stating something had come up and that he could arrive by noon. I understand that things do come up, but there was no communication from him until over 2 hours pass my appointment. This is unprofessional and I will never do business with him again.

Kevin O.

The septic tank was full on one of my houses and it was Super Bowl Sunday. When I called they were not available but said they could empty the tank the next day. They had another job first thing and would be by after that. In the afternoon my renter called when he returned from work to tell me the didn't pump the septic tank. In the late afternoon it is impossible to find someone else so I had to arrange for another pumping service for the following morning. I can forgive someone for being too busy to take another job but not for accepting the job and then not showing up or calling. I will not be using Liberty Pumping again.
The last time I used them I caught them using diluted acid. They claimed it was 92% or higher but I weighed the five gallon container and since sulfuric acid weighs almost twice as much as water they couldn't deny it was under weight for full strength acid. They did pour in 15 gallons instead of 10 for the agreed price. I shouldn't have to watch anyone to keep them honest. This time was my fault, I should have learned my lesson last time.

Katie G.

Alex and his team are the best! We discovered our home had a septic system, instead of sewer like the listing stated, a few years after we bought our home and had major plumbing issues. We didn't know who to call and I can't remember how we found Alex, but we are so glad we did! We've had to have our system looked at a few times over the years and we've only ever called Alex. He is reliable, trustworthy, very communicative, honest, and I would say now he's even a friend. Go with Alex and his team; you won't be disappointed.

Lacey L.

If you are ever in need of your septic system to be pumped/worked on/ certified. I highly recommend Alex and his team at Liberty.
We have used them over the years. Always receiving Fast and friendly service!! Alex and his team will get the job done!!

Laura P.

Way to expensive I can't believe his prices stay away from this guy. Called to get a price for a 35 gallon tank off an RV her wanted $150 bucks

Joseph H.

We returned home late at night (10:30pm) to find a pipe had busted and flooded our entire front yard along with the hole where the main water valve is at so we couldn't see where the knob was to turn off our main water line. We did a quick search for plumbers on Yelp and I believe his business, Liberty Plumbing & Septic, was a sponsored ad since it was on the very top of my search results. I called and Alex answered. I told him about my situation and he said to text him my address. He showed up in about 10 minutes and in just a few minutes he was able to shut off the main water line but it wasn't easy since you couldn't see the valve and he had to stick his hand in the freezing cold water to search for it and that was still a challenge. While he was searching for the valve he said ""man this water is COLD"". I said ""why do you think I called you?"" We had a good laugh, I paid him and he'll be returning tomorrow for a full repair. I will definitely be using them again.

Stephanie K.

When I called I reached the owner Alex. He was so nice. He was there within the hour. He made sure that we would be alright for the night. He came out the next day and completed the job in a timely manner and didn't drain our bank account like the last company we used. His prices are very reasonable. I would highly recommend them.

Merayda D.

This company is great! The owner was able to come help me on my lunch break. I told him how much time I had and he made sure to respect that and not have to stay any longer. He explained things to me clearly. He was respectful and professional. I will make sure to call him again for any of my septic needs.

Sabrina V.

Was really hoping to write a positive review got my septic tank pumped $400 with no problem whole family very pleasant and helpful thought all was well then my shower was still backed up and told that happens when the septic tank was full fine got it snaked $75 let Alex know my pit was still filling up flowing down the street after being pumped at this point was informed there is no warranty on the work I had done and it's because I didn't want to spend an extra $150 for chemicals in the tank which I'm not understanding how a septic tank that takes normally takes 3 years to fill is filling after 1 week so I'm back to square 1 out of $475 and still having a swamp in my front yard not to mention the smell was hoping for a different more accommodating outcome being $475 is a lot of money in my life to still have the same problem I was hoping would be fixed as I paid for a service that obviously wasn't satisfactory

As to your response we can go back and forth with this but I know what was said at the time and Alex referred to the sludge at the bottom and chemicals for $150 would take care of that at no time was any mention of any major repairs needed but whatever statement makes you feel better about the situation is fine with me as I know what you told me at the time wish the outcome would've been better as I have no reason to lie I as I am the one who paid for the service in full just hoping for a better outcome and resolution