Liberty Comfort Systems

Dan N.

Liberty Comfort Systems (Jim and Karen) have formed a culture of pure customer service at Liberty. From the front office to the super techs making it happen. My recent furnace install could not have gone any smoother. Jim's honesty of what I needed and explanation of various products that were available, to Randy and Kevin installing couldn't have gone better. Randy and Kevin are a great team. Then a few days later I am getting emails about Jacquie already processing my rebates. Service and value second to none I wouldn't use anyone else. Aim High

Mike D.

I can't tell you how wonderful it is having a company like this be my HVAC company. I know it sounds silly but over the last few years I've been so thankful that I picked them to install my Lenox system. The owners Jim and Karen are the epitome of ethical and honest business owners. I LOVE them!

I installed a complete HVAC system at my home after the system that originally came with the house finally gave out ( homebuilder issued not Liberty Comfort). Jim and his team came in and completely replaced all of it. Even having to install new ductwork to better service the upper floors.

I loved it so much a few years later we also had him install a new system for our vacation home, which was an extremely complicated construction project- but not for the HVAC side of things of course. He did such an awesome job both times! Even though I can be a bit if a pain sometimes they are always super patient with me and my OCD.

Since then I've recommend him to many of my neighbors which have also been satisfied.

What really got me is several years later when I still call I feel like I am as important as I was on day one.

Although I've rarely had any issues with my system ( if I did really minor things) Jim has even offered to come over in the middle of the night himself if need be. (That particular night just required a simple reboot)

The point being, this is the type of company you want on your side. Not some nationwide large company where you are just another number.

To Jim and his team you matter. Can't say it enough....
I love them. Trust me they are as good as it gets.

Debra S.

We can't say enough about the excellent customer service Jim has given us. He installed our new furnace and water heater a few years ago, gave us an honest assessment of our current AC unit (and did not push us into purchasing a new unit). All had been running perfectly until New Year's day 2019 when we found our temperature dropping quickly. We called Liberty--and they answered!-- right away despite the fact that it was a holiday, and they were out the next day, promptly resolving the problem. Jim is the nicest and his wife, who provides exceptional customer service on the phone is as well. Thank you to them for a speedy solution at a fair price. We will be sticking with their service plan from this point forward as you don't get service any better than this.

Wendy M.

Liberty Comfort Systems replaced a bad furnace and water heater for us. The customers service was stellar across the board. The cost came in at exactly what we were quoted (no surprise costs and/or last minute add-ons). The installers were polite and were careful to thoroughly clean up after themselves. Most importantly, we received high value service in a prompt manner. Overall, we are very pleased with their service.

Rachel O.

-8 and my furnace stopped putting out heat. I called at 8am on a Friday not sure if they could get me in. They came less than an hour later. It was a simple fix. The price was very fair. I also got some good advice on furnace filters which I will follow. These folks are now my go to for any heat or a/c issues.

Samira M.

Travis just left our house and our AC is up and running. No gimmicks & no drama. He quickly diagnosed our AC (the capacitor for the compressor was out) he was able to fix it same-day. The fee wasn't bad, we did opt to pay a little more for 2 additional services (we just bought this place and don't know how diligent the previous owners were with regular maintenance). There was no pressure to buy into their plan.

Liberty seems very fast, friendly, and dependable. We would definitely call them again and recommend them to friends!

#newhomeowners #adulting

Lance L.

Our existing AC went out last Fall. We decided to hold off until Spring before we made a purchase. I had six different vendors provide us with a proposal. I had many follow up questions afterwards which I then sent to four of the vendors.

I thought Liberty offered the best value after reviewing answers to my questions and we utilized their services.

EJ and Travis did a wonderful job on the installation.

The inspector commented on how well Liberty did when he closed out the permit.

From start to finish, Liberty is top notch and we could not be more happy with our decision to utilize their services.

Teresa C.

When our furnace wouldn't ignite we called Liberty on a Saturday and Jim came out within a couple of hours. Jim is very knowledgeable and got our furnace going again temporarily and helped us determine which furnace would be right for our house.

Our new furnace was installed right away Monday morning and when the city came out to inspect they asked us who did the work? We told him it was Liberty. The inspector said I have to check because it's my job but we never find anything wrong with their installations. To hear that from a city inspector, reassured us that we called the right business. I also love that they're a small local company.

Kevin T.

Another 5 star review for Liberty Comfort Systems.

When we bought our house a year ago, it was evident that the Furnace and AC were going to need to be replaced in a few years, well a few years ended up being 6 months. We had a rather tight budget, so I started getting bids to replace the aging units. I collected 6 bids in total of the course of a few months, including very seriously considering doing my own install.

Liberty wasn't the lowest bid but it was the best value overall, considering equipment, options and warranty. They were quick to get the units installed and returned to finish the commissioning and startup of the AC.

Jim was very friendly and responses to questions, I would say install quality ranged from average to good. I did have to make some minor adjustments to reach my personal standard for quality, which is exceptionally high, and unreasonable at times.

Liberty is one of the few local MSP dealer to offer Daikin equipment. Diakin in a global leader in HVAC equipment who has pioneered many of the innovations that are found in the HVAC industry today.

Jay J.

Our A/C went out this summer. Their technician was out promptly, but had bad news. Since it was an older unit we wanted to know what the options were. Jim came out personally to discuss what could be done, what couldn't, costs, benefits, etc. No high pressure, he just laid it out and let us decide. I thought that was great. The install went smoothly, no issues.

Later I felt something wasn't quite right. Jim came to the house and listened. His expertise allowed him to diagnose the issue, which had to do with the design of our house, not their equipment. He engineered a great solution and our system has been so much better than the old one. I would recommend Liberty without hesitation.