Lex's Plumbing

Jeff B.

Called on Monday and they were here repairing the leak Tuesday at lunch. Knowing how busy these companies are these days i was super excited to get someone out so fast. They took care of the problem and fix other problems we didn't know we had. They also added valves to help us in the future. Great job. Fair price!

Becky D.

Beware this company will Not value you as a customer and will try to take advantage of you in prices. I have used them for numerous repairs for numerous years at a rental property I own. I called them to fix a running toilet and the supply line valve wasn't stopping the water. Their Quote to repair a worn out flap and supply line valve. Over $500. In response I said "I could install a brand new toilet for less" the response was "we charge $325 for that and you supply the toilet." They charged me a $60 service fee instead of saying you know what this is a $20 parts repair that will take less than 30 minutes and fixed it for an hour of labor. Instead they didn't value me and chose to try to take advantage of it being Friday afternoon on a holiday weekend. After just paying them $249 to repair an outside faucet in March. Another over priced repair that took 30 minutes. You decide whether you want to become their next victim.

Monalisa Z.

We had a smell problem in the shower box. A month ago in April 2022, we asked Alex to come. He snaked the shower drain, and put clobber in. Clobber is the stuff plumber uses to dissolve hair, dead skin cells, gunk down there.

He said if the smell still lingered, he recommended to use smoke bomb test at $400.
A month later, May 2022, I called and wanted him to do the smoke bomb test because the smell is still bad. The girl at the office called Alex and then called me back saying it's now $895.
One month and it went from $400 to $895?? I know inflation is bad, but to double the price in one month?? Needless to say, I don't want it.
My husband should have gotten a written quote from him on the $400, but he didn't.

I'm happy to report that I received a quote from another plumber for less than $400 the next day.

L F.

My kitchen sink exploded! Not exactly, but that's what it felt like at the time. My mom peeled a 5 pound bag of potatoes and put the peels in the disposal.... The drain pipe detached from the disposal and I needed help ASAP - I mean, we had a lot of people coming for dinner to eat those 5 pounds of potatoes! ALEX answered my my desperate plea for help at 3:45 on Friday afternoon and walked me through how to fix the pipe connection myself! Cheapest plumber service call I've ever made. Alex was so kind, calm and helpful! Thanks so much Alex and Lex's Plumbing, you saved the day!!

Victor Y.

We had Chris from Lex's plumbing come out and remove two traditional water heaters from a closet in one of our bedrooms upstairs. He also installed a tankless water heater and rerouted the water lines and was able to get a gas line ran from the furnace in the attic. Chris did a phenomenal job and was extremely detailed with his work. He and his apprentice did an awesome job and left our house cleaner than when they arrived. Today we just had the city inspector of Frisco come out and advise that this was one of the cleanest, best looking jobs he had seen before! He said this was even better than new home build quality and he had to take pictures to show some of the other inspectors. We have been using Lex's Plumbing since 2014 and will always go back to them for all of our plumbing needs!! Thank you so much Chris and Lex! Chris deserves a nice fat steak for the quality of work he does for your company.

brandie h.

I called and ended up with a same day appointment. And they came out and did a great job. They were very personable, polite and full of knowledge. I will definitely use them again in the future with any plumbing needs.

Carol T.

Just had Lex's Plumbing at house. Called on Thursday and got service call schedule for Friday AM. Cost of job was reasonable and service tech very professional and polite.

Richard V.

I had a burst pipe after the February freeze. They contacted me within an hour to set up an appointment. After completing the initial repair, Justin and his assistant found three other pipes that were damaged, one in a particularly difficult to get to area above my garage. The crew stayed throughout the afternoon, systematically repairing all the damage until once again we had hot and cold running water. They even emailed me an invoice with photos of all the repairs in case I need to submit an insurance claim with my home owner's insurance. I can't thank these guys enough. They were very professional and did a great job. The price was fair, as well. Lex's came through when I needed them and they have certainly earned my business.

Tom L.

Installed a hot water heater with a expansion tank in 2014 , never pulled permits and installed the expansion tank up against roof line .. when new roof was installed in 2015 the tank was punctured, it held until 2017 the great flood , emergency shut off valve was installed on the wrong side of the line.. 70,000 in damage. Use caution and always follow up.

Asif S.

In the past month we've had a couple issues at our home that Lex's plumbing took care of. We were referred originally by AHS to fix a shower faucet. I was impressed at the attention to detail by the team from the receptionist who took our call asking about the issue and narrowing down possible causes to our tech Brandon who was out next day who confirmed the diagnosis of a cartridge replacement and had our faucet working in no time. We had such a great experience with Brandon that we called back in to have our kitchen faucet replaced when felt like it was faltering. Matt arrived at our home in the time designated and took care of the install quickly and efficiently. The team is highly knowledgeable and is up front about the pricing which is helpful/comforting when dealing with plumbing matters. We'll continue to use Lex's plumbing and will refer them whenever we have the chance.