Level Home Services

A S.

Could not have asked for better service! We put our place on the market last summer and immediately our old AC failed. We called Level Heating and Air Conditioning for help and they responded almost instantly! We had them replace the old AC and they did a fantastic job. Now we have sold our place and the home inspection showed our furnace needed replacing. We called Level again and once again they came to our rescue. They replaced the furnace at a fair price with almost no down time.
I HIGHLY RECOMMEND LEVEL HEATING AND AIR CONDITIONING!!

Angela D.

Edgar was on time and quickly and efficiently installed a new light fixture. We did not know what the issue was with the light but he determined it was the ballast. He suggested that we could just buy a new fixture as the ballast would cost about the same and we would have to wait for the ballast to come in. Edgar waited while I was drove to the local hardware store and purchased a new fixture. He even removed the box the fixture came in.

I would recommend them and use them again.

The only issue I had was with the receptionist when I made an appointment a week earlier. She inputted my information but never made the appointment. We had to reschedule but it worked out as something at work came up on the original appointment date.

Jerrica S.

I saw that Level Home Services had great reviews online and I was pleased that they did not disappoint when I requested them to do some electrical work. They answered my online inquiry almost immediately and had an electrician come out to give me an estimate that same week. Edgar was very professional and knew exactly what needed to be done. He provided a listing of several package levels of services for me to decide what would best suit my needs and price point. He was available to do the job only a few days later at my request. Both times Edgar arrived before the time slot which I loved because I was able to go about my day without having to wait around. He did performed the repairs in a timely fashion and even cleaned up. I would definitely use them again for household repairs.

Ben B.

When I used Level Electric for my business last year, they were fair, so I called them to my home when I lost power to my detached garage. The tech Jim showed up and quickly discovered that my 40 amp breaker was bad. He changed it out which restored my electricity to my garage. He then preceded to make sure that the electricity in the garage was working properly. All this took 45 minutes. He presented me with a bill in the amount of $307.00. I questioned him about their hourly rate. He told me they charge $130.00 an hour. I asked how he came up with $307.00. He said that price included parts and labor. I told the breaker at Home Depot is $20.00. He then said they have to put gas in the vehicles and maintain the vehicles and insurance. I was not getting anywhere with this Jim so I called his office and was told that to change out a breaker, it is a flat rate of $211. I paid that price instead of the $307.00. The $211 is still a rip off, but it is better than what Jim was trying to scam me for. Nevertheless, I will never use Levels again!

Holly M.

Justin with Level has been wonderful to work with. He is knowledgable and doesn't stop until the job is done! Justin is clean and neat and efficient. The whole team at Level has been wonderful to work with!! Level recommend particular units for my house and I have not been disappointed! I appreciate finally having a quality company turn to for HVAC needs!!!!!

Good C.

I am reviewing this technician two times because he came to two different locations of mine and performed the same quality service.
Was called by Level Home Services because they were having a promotion. I was scheduled at a time that was convenient for me. Mike P. was the technician. He seemed to be extremely thorough and knowledgeable. He explained what he was doing, what my options were and did not try to force products I didn't need.

Sigena S.

Great service from initial phone call to work performed. Would definitely recommend. A little pricey but the work comes with warranty.

Michael P.

Excellent customer service!!! Trustworthy! Thie serviceman (Mike P) was very informative on maintaining the heating system. The customer service representative over the phone (Suzzie) was exceptional and provided great support. Level will ensure any and all issues are handled properly and in a timely matter.

C P.

We called what used to be Kite and Key Electric, which has apparently merged into Level Home Services. Talk about sticker shock. First they charged us $80 to spend ten minutes in the house looking at the electric we needed re-wired and provide a written estimate. Then they came up with an estimate twice as much as any other we've received for any of the work we've done in our home so far, when the job is by far the smallest we've needed. If you have a row home in Baltimore City and want to throw money into the wind, call Level Home Services. Otherwise, ask your neighbors for another recommendation.

Andy V.

I live in a row home in Baltimore City. My AC condenser is on the roof and was looking in poor shape. The base it was on was falling apart, made out of wood, and needed to be reset. The tech, Steve, who was there to service my furnace, gave me a great price to fix it which included disconnecting it, cleaning the roof, making sure there were not any penetrations and re-mounting it on a new base. A week later the installers came and did an awesome job. Kuddos Level!